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Hotel Berna
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Reviews (6,949)
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4,707
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4,707
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4,373 - 4,378 of 6,949 reviews
Reviewed 24 November 2009

Well-positioned for the traveller, minutes' walk from the central train station and coaches to Malpensa Airport, the Berna boasts the friendliest and best-trained staff in Milan. Rooms have all been recently remodelled, are quiet, clean and comfortable. You are even offered a choice of pillow.
The buffet breakfast is spectacular in the choice and quality of foods and beverages offered, the staff bending over backwards to ensure a great start to the day for all the guests.

  • Stayed: November 2009, travelled on business
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Thank Grumpyhotelguest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Customerrelationship, General Manager at Hotel Berna, responded to this reviewResponded 10 December 2009

Dear Grumpyhotelguest,

Thank you for reviewing Hotel Berna. We were delighted to read your comments about our hotel and staff.
Our location is perfect if you are coming to or leaving us via airport shuttle. The metro service is the fastest and most economical way to travel in Milan. The City has something to do all year round for everyone: shopping, concerts, museums, sporting events and expos. Our staff are always available to recommend a restaurant or assist a guest in finding something to do in Milan.

We are so glad you liked your room and found it to be clean, quiet and air conditioning effective. We want our guests to feel welcome and comfortable when they are with us. Staff are always available to assist our guests in any way possible. As well, we are glad you liked our breakfast. Our guests come to us from all over the world and that is the reason we offer such an array of food and beverage.

Please come back and stay with us again!
Sincerely,

Carlo Fontana, GM & Staff

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 November 2009

Great hotel. Stayed 3 nights with husband and teenage daughter. 3 bed room was clean and spacious. Staff at the hotel were great and very friendly. Rate included breakfast and what a feast that was. Worth staying here for the breakfast alone. Excellent travel links, only around the corner from the Central Station and within walking distance of the shops at Corso Beuonos Aires. The hotel and its decor may seem a little dated to those of you more used to modern buildings but its style is typical of italian buildings and only adds to the hotels charm.

  • Stayed: November 2009, travelled with family
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Thank planb4ugoCork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Customerrelationship, General Manager at Hotel Berna, responded to this reviewResponded 15 December 2009

Dear Planb4ugoCork,

Thanks for your lovely comment about Hotel Berna and for having shared your experience with all Tripadvisor’s users. Many thanks for the compliments about our service and nice staff. As you have personally experienced, our Staff are always on hand to assist our guests in anyway possible offering as much as friendliness as possible.
I’m so glad to know that you have been able to appreciate our gorgeous breakfast, that is always one of the most appreciated services delivered.
We are happy as well you were able to make the most out of our location, near the train station and other public transports, being able to go up and down in Milan.
The Hotel conserves all its as you called “Italian style”, offering all its charme but also comfort and modernity in order to propose an unforgettable experience to all its guests.

We really hope to see you and your family again. Please come back to us for your next holiday in Milan!

Carlo Fontana, GM & Staff

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Reviewed 19 November 2009

If you're going to Milano for couple of days - for shopping, wine tastting and museum. This is the perfect place to kick back after a hard day. When you wake up the next morning you be jumpping in the bath and running for breakfast. Trust me one of the finest services you'll find in Milano.
The minus' :
The interior needs to get up to date. It's not Nhow or Straf.
The remotes for the tv's will make you irriteted.
No small supermarket/shops around.

Plus' :
The interioer i cosy.
The TV's are LCD and pretty big.
All soda's in the minibar is includet in the room

  • Stayed: November 2009, travelled with friends
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Thank efterklang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 November 2009

I stayed at Berna Hotel for 3 nights with my friend. Room was clean and comfortable. Staff was helpful (gave a map and such, delivered an ironing board when needed). Breakfast was really good (fresh fruits) and the location was next to the railway station so it was easy to use the airport bus, train and metro. Location was safe too.

Minibar was complimentary (non-alcohol), and we were able to use internet at lobby (free of charge, several computers available).

The only bad thing was the noise (use of water in other rooms).

I think the price was good for that quality, since Milan isn't very cheap place to find a hotel. I would come back to Berna hotel next time!

  • Stayed: November 2009, travelled with friends
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Thank ainojohanna_0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 November 2009

The hotel Berna is in a very handy location, about 200yards from the central train station where also the bus transfer from all the airports stop. cross the main square in front of station and take left turn after Mc Donalds, hotel on left hand side of street.Recption staff very helpfull with all our inquiries about Milan.The bedroom was comfterable and clean but the pillows were a bit hard.bathroom was fine but small. There is a very good breakfast and plenty to choose from. In the bar they laid on food for the happy hour which wes very nice. The barman Max was very helpful as was the other members of staff during our stay. Free tea and coffee in the lobby 24/7 very good,and non alcoholic minibar in room also free.Metro entrance on the corner of the street very close,

  • Stayed: November 2009, travelled as a couple
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Thank ClemCoMeath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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