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“hotel hermitage in milan”

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Leonardo Hotel Milan City Center
Ranked #117 of 426 Hotels in Milan
Reviewed 1 May 2012

just got back from this hotel , excellent all round ,staff were great as far as i was concerned , very helpful on the few occasions that i needed them ,tram is round the corner (number 12 or 14 )straight to duomo .spotlessly clean hotel , great breakfast .taxi costs 10 euro from the central stazione .after that use trams and subways to get around .
aircon was not great if im 100%honest but only a minor complaint.
dont be put off by being in china town , you wont notice

Room Tip: 125 , 225 ,325 are all bigger rooms .
  • Stayed: April 2012, travelled as a couple
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2  Thank chuffer29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giada I, Direzione Commerciale at Leonardo Hotel Milan City Center, responded to this reviewResponded 1 August 2012

Thank you for your kind review,

We are pleased you appreciated your stay and are sorry for the small problem you experienced.
We hope to have you again soon as out guest to show you that everyting has improved thanks to your suggestions.

Best regards,

Monrif Hotels

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223 - 229 of 559 reviews

Reviewed 1 May 2012

We stayed one night at the the Hermitage hotel on our way home. It was hard to look for the Hotel till the lady at the reception Liliane gave us directions. We were driving in circles for about 15mins. Liline was very helpful, patient and friendly. Our room was ok, a little small, facing Chinese shops across the road. In the morning you're waken by the voices of loaders, unloading their groceries. We left the car in the hotel garage and took the tram to town. The hotel charged us €17 for 24h parking. It's safer to park in an underground hotel then to search for paking space in the city. Location is ideal for those wishing to shop in chinatown and shop in the city. Breakfast is good, there was a choice of hot and cold food. Overall good hotel for a city trip to Milan.

  • Stayed: April 2012, travelled as a couple
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Thank Martha H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giada I, Direzione Commerciale at Leonardo Hotel Milan City Center, responded to this reviewResponded 1 August 2012

Thank you for your comments about your stay in Hotel Hermitage.

We are pleased that you appreciated our service and we are sorry if you found your room a bit noisy. We'll check and fix this problem as soon as possibile.

we hope to have you again in our hotel in occasion of a next trip to Italy.

Best regards,

Monrif Hotels

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Reviewed 28 April 2012

The location of China Town is tricky, but offers some tasty Chinese buffets and groceries around. The breakfast was rich.
The reception could be a bit more consistent - one said if someone stays in your room for a night you pay an extra; other said you don't hae to pay.
The room was rather noisy - the garbage machines come at around 5.30AM.

Room Tip: away from the garbage bins next to the windows
  • Stayed: January 2012, travelled on business
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1  Thank ivanko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 April 2012

I visit Milan for a professional trip. I stay in this Hotel. Hotel very clean (one of the best I ever saw), and the staff is very helpfull.
I had a lunch in their restaurant, and it was so good (it was my first lunch in a gluten free restaurant).
So I highly recommand this place to stay in Milan.
City center is not so far (5- 10 mn by taxi),
For me it is a very good place for meeting too ( very quiet).
Don't hesitate to go in this hotel.

  • Stayed: April 2012, travelled on business
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Thank romain524
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 April 2012

You know you try to say good thing about people but the desk clerk would not direct you to any other service like restaurants, transportation, if the hotel provided it. Kinda of sad but the Hotel itself was clean but not a 4 star.

Room Tip: If you are wanting to stay closer to Milan center look a little longer and you will find a nicer pla...
  • Stayed: April 2012, travelled as a couple
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2  Thank skylane9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 February 2012

Did not see much of the hotel as came to Milan to watch Arsenal. Staff were pleasant and accommodating, providing a twin room. Room was bit enough for a few of us to gather for a few drinks before the game. Only annoyance was not being able to get any sort of food after the game in the early hours, no 24 hour food options.

  • Stayed: February 2012, travelled with friends
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Thank GlobalGooner81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
giadamonrif, Guest Relations Manager at Leonardo Hotel Milan City Center, responded to this reviewResponded 29 February 2012

Good Afternoon,
we thank you for your kind review about your stay in our hotel.
We appreciate your suggestion to organize some snacks after the events, it could be a good idea to improve our service.

We hope to have you again as our guest in occasion of your next trip to Milan.

Best regards.

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Reviewed 21 February 2012

I stayed at this hotel last week for 2 nights and found it to be absolutely brilliant, The hotel is in the chinatown area but could not fault it. My only minor points were that the room did not have tea/coffee facilities which I have never found before and one of the reception staff was a bit rude but other than that everything else was absolutely brilliant. the breakfast is of an excellent standard. And the staff at night in the restaurant were absolutely superb they could not do enough for you. So don't hesitate and book this hotel I recommend it 100%

  • Stayed: February 2012, travelled as a couple
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2  Thank Ferguson19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
giadamonrif, Public Relations Manager at Leonardo Hotel Milan City Center, responded to this reviewResponded 29 February 2012

Dear Guest,
thank you for you comment about our Hotel Hermitage.

We really thank you for your kindness and apologize for the "rudness" of our staff. We will take care that this kind of incidents never happens again.

We hope to meet you again in our hotel.

Best regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Leonardo Hotel Milan City Center

Address: Via Messina 10, 20154 Milan, Italy (Formerly Hermitage Hotel)
Region: Italy > Lombardy > Milan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#54 Family Hotel in Milan
#68 Business Hotel in Milan
#86 Romantic Hotel in Milan
#95 Luxury Hotel in Milan
Price Range: £65 - £181 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Leonardo Hotel Milan City Center 4*
Number of rooms: 130
Official Description (provided by the hotel):
The Leonardo Hotel Milan City Center provides 130 elegant designed rooms and makes you profit from excellent facilities and its perfect location between Corso Sempione and Porta Garibaldi. The fairground Fiera Milano and the Expo area can be reached in only 20 minutes. ... more   less 
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Also Known As:
Hermitage Hotel Milan

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