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“We found our room to be spacious and very clean.”
Review of UNA Hotel Cusani

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UNA Hotel Cusani
Ranked #33 of 430 Hotels in Milan
Certificate of Excellence
Reviewed 18 April 2013

This large hotel in a central part of Milan was a nice surprise. We found our room to be spacious and very clean. The room has a large bed (a little on the hard side, and not the best pillows) and a nice seating area. The bathroom is quite spacious, the only problem is that the shower stall is quite small … and can be uncomfortable for someone who is tall. Breakfast was excellent, great selection of dishes served by a kind and attentive wait staff. The team at the front desk were also great. The only downside to this hotel, apart from the small shower, is the wifi service … not always great and you need to request a new access code every 48 hours.

Room Tip: We chose an Executive Suite which was quite spacious.
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  • Stayed: April 2013, travelled on business
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Thank Guilherme R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Una_Hotels_Direttore, Direttore at UNA Hotel Cusani, responded to this reviewResponded 30 April 2017

Dear Guest thank you for sharing your experience about your stay. We are happy to know that you enjoyed our hotel Thanks for your notes you have given us the opportunity to continue to improve our services. We hope your travels will bring you again to Milan and we will be glad to welcoming you again

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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337 - 343 of 825 reviews

Reviewed 5 April 2013 via mobile

We stayed for two nights and took the €25 upgrade which gives free wi-FI and contents of the bar fridge. The bar fridge has 4 waters, 2 beers, 2 cokes and 2 juices plus Pringles and nuts so the upgrade is worth it. The room 209 was spacious with a separate sitting area. Breakfast was included and was sufficient but with little variety.
The Sforza castle is 100 meters away and the Duomo is an easy stroll down Via Dante. The Metro is 20 meters away.
Would definitely choose this hotel chain again provided I get the same room again. The tram can be heard clearly but is not really a problem unless you are a light sleeper.

  • Stayed: March 2013
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Thank bankeronthemove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Una_Hotels_Direttore, Direttore at UNA Hotel Cusani, responded to this reviewResponded 30 April 2017

Dear Guest thank you for sharing your experience about your stay. We are happy to know that you enjoyed our hotel Thanks for your notes you have given us the opportunity to continue to improve our services. We hope your travels will bring you again to Milan and we will be glad to welcoming you again

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 April 2013

Arrived here from Australia w ease. Was simply accessible by quick walk from cadorna train station. Friendly helpful staff. Very quiet, comfortable, tastefully decorate and clean, warm with openable window for free air, good tasty breakfast included, 25 euro extra for Internet (we paid 25euro upgrade to spacious superior room w free wifi included) and easy quick access to central city sights - duomo, castle, metro. Highly recommend it.

  • Stayed: April 2013, travelled as a couple
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Thank Mel S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Una_Hotels_Direttore, Direttore at UNA Hotel Cusani, responded to this reviewResponded 30 April 2017

Dear Guest thank you for sharing your experience about your stay. We are happy to know that you enjoyed our hotel Thanks for your notes you have given us the opportunity to continue to improve our services. We hope your travels will bring you again to Milan and we will be glad to welcoming you again

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 March 2013

The UNA Cusani in Milan, which I was looking forward to as a luxurious two nights at the end of an exhausting trip, turned out to be a great disappointment. It was in a great location and it was a beautiful hotel and it had a lovely breakfast. Our room, though very nicely appointed and modern, was a very small one with a slanted wall right under the roof on the top floor. But that’s not the problem: THE ROOM WAS TOO HOT! We and they couldn’t get it to cool down; we were very uncomfortable as we had to sleep in near 80 degree temperature Fahrenhite. It must be a chronic problem with those similar rooms; it couldn’t have been the first time it happened.

Room Tip: Be sure you are not in one of the rooms on the top floor with the slanted walls when the outside tem...
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  • Stayed: March 2013, travelled as a couple
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Thank frankcom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Una_Hotels_Direttore, Direttore at UNA Hotel Cusani, responded to this reviewResponded 30 April 2017

Dear Frank
we're sorry to read your stay didn't meet your expectations We always work with passion drawing inspiration from our guest review to better our service, we hope your travels will bring you again to Milan we will be glad to welcoming again

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Reviewed 12 March 2013

My wife and I spent three nights at this hotel recently and we found it absolutely first class. We were upgraded to a superior room, which was very spacious and included free wifi. The room was immaculate, as indeed was the whole hotel. Breakfasts were very good, with a wide selection of food and drink available. Perhaps the reception staff were the real highlight. They could not have been more helpful, even to the extent of doing the check in for the return flight. On top of all this, the hotel was very conveniently located for all the key sights.

Stayed: March 2013, travelled as a couple
Thank Jt1945
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Una_Hotels_Direttore, Direttore at UNA Hotel Cusani, responded to this reviewResponded 30 April 2017

Dear Guest, thank you for sharing your experience about your stay. We are happy to know that you enjoyed our hotel! We hope your travels will bring you again to Milan and we will be glad to welcoming you again in the UNA Hotels world, be well until then

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Reviewed 6 March 2013

We spent a long weekend at UNA Hotel Cusani in Milan. The hotel is located centrally and there is a parking garage for guests under the hotel. The hotel will park your car and get it for you again when you need it for a few euro's. Parking costs a bit as well. The rooms are nice, big bathrooms and we had a nice view from our room. Breakfast is really nice as well and the breakfast area is wonderful. Almost all interesting places are within walking distance from the hotel.

  • Stayed: November 2012, travelled as a couple
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Thank L L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Una_Hotels_Direttore, Direttore at UNA Hotel Cusani, responded to this reviewResponded 30 April 2017

Dear Guest thank you for sharing your experience about your stay. We are happy to know that you enjoyed our hotel Thanks for your notes you have given us the opportunity to continue to improve our services. We hope your travels will bring you again to Milan and we will be glad to welcoming you again

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 February 2013

Stayed 3 nights in this well located hotel in the center of Milan, near the Sempione park and less than 10 minutes walk to the Duomo or via Montenapoleone. UNA is a hotel chain. I had a quiet room at the back of the hotel (not street-facing, as some other critics complained about the noise of the tram). Sleep quality was OK. Clean bathroom. Nice staff but "good will" does not replace professionalism & many years of experience. OK hotel overall, but not great for the following reasons: 1) The bed/pillows/ room carpet / room dry air tend to give allergies if you are subject to them; 2) Food and service at the bar were very average; 3) Internet is charged €25/day for a poor connection quality, which I still cannot believe in 2013; 4) A cleaning lady entered the room without knocking on a Saturday morning at 8:40am (OK I did not put the Do not disturb sign, but still). Conclusion: not my first hotel of choice in Milan, but still a back-up solution if needed.

  • Stayed: February 2013
    • Value
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Thank Voyageur3012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Una_Hotels_Direttore, Direttore at UNA Hotel Cusani, responded to this reviewResponded 30 April 2017

Dear Guest thank you for sharing your experience about your stay. We are happy to know that you enjoyed our hotel Thanks for your notes you have given us the opportunity to continue to improve our services. We hope your travels will bring you again to Milan and we will be glad to welcoming you again

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about UNA Hotel Cusani

Address: Via Cusani 13, 20121 Milan, Italy
Region: Italy > Lombardy > Milan > Brera
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Restaurant Room Service Wheelchair access
Hotel Style:
#27 Luxury Hotel in Milan
#42 Business Hotel in Milan
#52 Romantic Hotel in Milan
Price Range: £131 - £253 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — UNA Hotel Cusani 4*
Number of rooms: 92
Official Description (provided by the hotel):
The elegant UNA Hotel Cusani lies in a very central position between the Castello Sforzesco and the Duomo. Its 92 refined rooms and the welcoming lounges of the hall provide exclusive comfort. The hotel features 6 meeting rooms equipped with the ultimate technologies accommodating up to 90 delegates. The well-known restaurant offers a taste of the best gastronomic specialties of traditional and international cuisines. Private garage is available for customers. ... more   less 
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Also Known As:
Una Hotel Milan

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