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All reviews via dante great location hotel una castello sforzesco cadorna train station junior suite light sleeper pillow menu brera district walking distance malpensa express quiet room street noise business hotel central location last supper included breakfast
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Reviewed 15 June 2018 via mobile

As soon we arrived we were upgraded to a spacious, nice and clean suite. The front desk people are very helpful with maps, and tips for places to visit, including restaurants. Regarding the restaurant area in the hotel, the breakfast is excellent. We specially want to thank Georgia for her kindness and outstanding service. The hotel is 5 minutes walking distance to the Duomo and Galleria Vittorio Emanuele II. We will definitely stay in this hotel when we come back to Milan again.

Stayed: June 2018, travelled as a couple
1  Thank RobertQuiros
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lserranti, Direttore at UNAHOTELS Cusani Milano, responded to this reviewResponded 15 June 2018

Dear RobertQuiros,
We are so happy that you had an enjoyable stay and that our staff was very accommodating. We have shared your comments with Giorgia and all the Team! Thank you for taking the time to share your review, we really appreciate it! We hope to have you back soon too!
Sincerely,
Leonardo Serranti – General Manager

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Reviewed 5 June 2018

Myself and my wife have recently returned from a trip to Italy that included a 2 night stay in Milan. Having narrowed our hotel choice down to a couple of contenders, we decided on Una Hotel Cusani due to it's proximity to Piazza Cadorna railway station, which we travelled to by train from Malpensa Airport. It was late at night when we reached Cadorna, so we grabbed a taxi, the trip only taking two minutes to the hotel! The situation of the hotel is excellent as it is right beside the castle, tourist centre, hop-on hop-off bus, and is surrounded by bars and restaurants. The Duomo is a short stroll away. The staff in the hotel were extremely professional and friendly, and could not have been more helpful. The day that we checked out we decided to stay around Milan for a few hours before heading up to Stazionne Centrale to take a train to Verona, and it was no problem for them to hang on to our bags and organise a cab for us. Our room was bright, clean and quiet, being situated at the back of the hotel. Breakfast was good, with more than enough choice to help fuel you for a day of sight-seeing. I would not hesitate in recommending this hotel for a trip to Milan

Room Tip: Reading previous reviews we noticed that some people experienced traffic noise.We requested a quiet room, which we received no problem.
  • Stayed: May 2018, travelled as a couple
    • Value
    • Location
    • Service
Thank Mark E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lserranti, Direttore at UNAHOTELS Cusani Milano, responded to this reviewResponded 6 June 2018

Dear Mark,
Thank you so much for your very kind review.
I am delighted by your feedback and it is so wonderful to read that you thoroughly enjoyed your experience with us.
Thank you so much for calling out the service you received from the team and great to see that our location worked so well for you.
I do hope to welcome you back personally in the near future.

Kind regards

Leonardo Serranti
General Manager

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Reviewed 28 May 2018 via mobile

Staff was really friendly and remembered our name whenever we walked by the front desk. Breakfast buffet was delicious and offered champagne. Location is within walking distance of the main tourist attractions. Hotel rooms were great and comfortable to rest in.

Stayed: June 2017, travelled as a couple
Thank waynemannor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lserranti, Direttore at UNAHOTELS Cusani Milano, responded to this reviewResponded 29 May 2018

Dear brucewaynemanor,

Thank you for sharing your kind feedback with us following your stay at our hotel. It is so rewarding for the team to be reminded of the positive impact their wonderful service has on our guests experience at the hotel as they always endeavour to make it the best possible. We are delighted that you enjoyed your time at the Hotel and found our rooms and facilities suitable to your needs. We hope we may be able to welcome you back on a future visit.

Best regards

Leonardo Serranti
General Manager

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Reviewed 26 May 2018 via mobile

Stayed at UNA Cusani on business for two nights in May. Whilst it was just a short hop to my office I found this hotel thoroughly average throughout. Service and staff were fine - all friendly and helpful. The facilities though were dated and extremely plain. Rooms are extremely basic. The WiFi was terribly slow and my room on the first floor was noisy as I don’t think the windows are double glazed, yet are right next to the busy street outside. The AC was also very noisy. Overall I wasn’t impressed and wouldn’t go back.

Stayed: May 2018, travelled on business
Thank Screddie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lserranti, Direttore at UNAHOTELS Cusani Milano, responded to this reviewResponded 27 May 2018

Dear Screddie, we're sorry to read your stay didn't meet completely your expectations We always work with passion drawing inspiration from our guest review to better our service, we hope your travels will bring you again to Milan we will be glad to welcoming again in the UNA Hotels world.
Kind regards
Leonardo Serranti
General Manager

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Reviewed 25 May 2018 via mobile

My family and I are spending two nights at this hotel,and traveling throughout Italy and so far everything is pleasant. We have a room on the 4th floor and it’s quiet, clean and centrally located. There’s a doorman and check in was very quick and easy! They gave us all maps and have been super helpful. Rooms are clean and nice and cool after a hot day out and about. Windows open to a courtyard not picturesque but it’s a nice breeze! Free breakfast in the morning which we have to try hopefully as good as everything else.

Stayed: May 2018, travelled with family
Thank mandySue585
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lserranti, Direttore at UNAHOTELS Cusani Milano, responded to this reviewResponded 27 May 2018

Dear mandySue585,

Our team takes great pride on providing all our guests with the best hospitality experience and we are very thankful to have learned that your time with us was so pleasant. Should you find yourself in search of another escape in Milano we invite you to settle in with us as it would bring us great joy to welcome you again.

Warmest regards

Leonardo Serranti
General Manager

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