My husband and I stayed at the "Cristoforo Colombo" hotel for a couple of nights. On arrival the lady at the check in/reception desk was not very warm or friendly. We travelled 26 hours straight from Australia and arrived at the hotel 1 hour earlier than our estimated arrival time. Because we specified roughly what time we would be arriving she said "Come back then". She didn't say the room wasn't ready/cleaned or anything like that, she just said, "You said you would arrive at 10am and it's only 9am, so come back then". Very cold and certainly not at all welcoming!!
Not a great start to our holiday or our stay at this hotel. We came back an hour later and we were able to check in.
Anyway, the hotel is really lovely, the rooms were very comfortable and clean and the buffet breakfast spread was impressive with great italian cappucino's on offer!!
The location was also great - we could walk to the Duomo in 10mins and it's also very close to all the best shopping in MIlan.
I would still suggest this hotel as a great place to stay but strongly advise that the staff have a more pleasant, warm, friendly approach when greeting their guests..... Customer service is EVERYTHING!!
- Official Description (provided by the hotel):
- The Worldhotel Cristoforo Colombo is located in the heart of Milan, in Corso Buenos Aires, one of the city's most important shopping streets. The MM1 'Porta Venezia' metro stop is just 20 metres from the hotel, linking it to many of the most important places in the city, including Piazza Duomo, Leonardo da Vinci's Last Supper, the fashion district and the new trade fair centre. The 138 guest rooms of the Hotel Cristoforo Colombo offer a perfect place to relax during your stay in Milan. Whether travelling for business or pleasure, our guest rooms,recently renovated and graced with elegant parquet floors,for your comfort. Provided with services like air conditioning, a safe, a free minibar, free Wi-Fi, a kettle for coffee and tea, a SMART TV to connect your mobile phone and view movies or your photos, SKY Movies and SKY Sport, dressing gown and slippers,our guest rooms offer a special oasis of tranquillity in the heart of this vibrant city. The use of the SPA is free of charge ( Guests booking standard room need only purchase the health and safety Kit which can be kept and reused for € 9.00 ). ... more less
- Reservation Options:
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- Also Known As:
- Best Western Cristoforo Colombo
- Best Western Milan
- Milan Best Western