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“Rated 4 Star but closer to a 2 or 3 Star”

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Starhotels Business Palace
Ranked #112 of 427 Hotels in Milan
Tampa, Florida
Level 4 Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Rated 4 Star but closer to a 2 or 3 Star”
Reviewed 21 August 2011

We stayed two days at this hotel at the end of a vacation in Rome. The room was average, but clean. There was a small, old style TV in the room with limited channels. The hotel is very close to the metro, but not close to anything else. Common areas were outdated, the fitness center was a joke, and had no air conditioning. The windows were left open which made it even more stifling hot. The phone did not work, the shower leaked, and the employees in the dining room were complete idiots. They constantly asked how many we wanted when we ordered dinner. I ordered spaghetti and the waitress asked me two nights in a row how many I wanted. On the second night, I finally asked why would I want more than one meal? Food was below average, breakfast was not good and upon leaving, we were told by two different employees that a ride to the airport would be 15 euros. The taxi company that they called for us sent a very rude driver who ended up charging us 28 euros and then stood there when we didn't tip him. Needless to say, we were not impressed with this place and expected more of a so called "business palace". Would not recommend.

  • Stayed August 2011, travelled as a couple
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    • Sleep Quality
    • Cleanliness
    • Service
1 Thank baileytheragdoll1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Jakarta, Indonesia
Level 4 Contributor
46 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed 16 August 2011

after traveling with tight budget to paris, amsterdam, and dusseldorf, finally we arrived in Milan. we always booked the hotel in these cities with rate 55-80 EURO, and we always get OK hotel, not too fancy, sometimes it less than OK. but when i arrived in Milan.. horrayyy.. i did not expect this hotel would be this great with such an affordable price. the location is perfect even though is a bit far from the city center, but the Underground train station is 2 minutes walk from the hotel so it did not really bother me at all.
the room was perfect, toilet, clean, breakfast, services, everything was just excellent. very recommended.

Stayed October 2010, travelled with friends
2 Thank Andes132
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Las Vegas, Nevada
Level 3 Contributor
23 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 14 August 2011

The hotel itself was nice and the staff was very friendly, helpfull and professional. It looks like this hotel focuses on business meetings during the week and converts to a tourist hotel in the weekend. The metro station is very close to the hotel and it was safe, clean and fast to get you to downtown Milan. Breakfast was excellent, especially when we compare it to other hotels we visited in Italy. The distance to Malpensa Airport is long though. I had a 7am flight and there is no way to get to Malpensa from this hotel at such a time without spending 120 Euro's in taxi or private car (it takes about an hour and a half regardless of method of transportation). I actually checked out and booked another hotel closer to Malpensa Airport for my flight. Overal it was a good hotel if you don't mind using the metro to get back and forth to downtown Milan as there is not much to do in the hotels neighborhood.

  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank Guest72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 4 Contributor
29 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 29 July 2011

I chose this hotel because we are family of 4 wanting to have a single room. Although the review was not that great, we thought the location and the value for the money were enough.
The location was great since it is near the subway...about 7-11 stops from the Duomo station. There is a bank across the street so exchanging money is not difficult. A pizza parlor at the corner so food is not a problem. For the supermarket, you have to ride the subway(1 stop) to reach CarreFour Supermarket (big one), however it is not a hassle since the hotel is few minutes walk away.
The room we stayed was the unrenovated one, however, i find it clean and big. A king size bed in the room, sofa bed in the sala and another extra bed. We even transferred the extra bed in the room so that the 4 of us can be together. The rooms have 2 tvs (big ones), however, there were only few english channels (BBC was one).It was not a big deal for us since we were always outside anyway and want to return to a nice, homely style hotel.
The breakfast was excellent with lots of choices to choose from. Their hot dishes consists of egg, bacon, potato to name some. They have Salad, Bread and Dessert corner as well. Breakfast is typical with every 4 star hotels in europe (3 star hotels in europe offers bread and jam only by the way).
Given another chance, i would book again in this hotel especially for comfort and value for money. If however, i will need a hotel for a night, then a hotel in the city or near station will be recommended then.

  • Stayed July 2011, travelled with family
    • Value
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1 Thank coffee072
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pittsburgh, Pennsylvania
Level 5 Contributor
55 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 29 July 2011

We stayed here after an all night flight from the USA into Milan-Linate Airport and returned to stay again the night before our flight out of Milan-Linate 2 weeks later at the end of out trip.
The hotel is a convenient 10 minute taxi ride to the Milan-Linate airport.
The Milan metro/subway is right around the corner from the Hotel so you have easy access to see the few sites available in Milan.
We stayed in a suite to have a pull out sofa for our children.
Our rooms were nice standard busines hotel style.
The breakfast was adequate.
There were a couple of restaurants close by but a few blocks away from the Hotel the area became a little scary to walk through at night.

  • Stayed June 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank Travelopalooza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Delta, BC, Canada
Level 6 Contributor
77 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 27 July 2011

We chose this hotel because of the great price even though it's not in the heart of Milan. Our room was spacious, clean and comfortable. The hearty breakfast is included in the price. The metro station is at the end of the street, just a short ride to the Duomo. The bellman recommended a local restaurant only a couple of metro stops away. Excellent food! I would highly recommend this hotel and would stay here again.

  • Stayed June 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
1 Thank ChiLuvsToTrav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ogden, Utah
Level 4 Contributor
34 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 24 July 2011

The Hotel is located in what seems to be an industrial part of Milan but once you arrive the Hotel is clean, friendly, convienant, comfortable and the rooms are large. We arrived on a Sunday and had to walk some distance to find a place to eat but the staff at the hotel were very helpful in telling us where we could eat. The rooms were nice and large and we were given all the amenities of a nice US Hotel - shampoo, soap, blow dryer. We were only in Milan for one day but could have stayed longer at this hotel. The subway stop is just around the corner and very easy to use. Breakfast was very good.

  • Stayed May 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank Blend5Family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Starhotels Business Palace

Property: Starhotels Business Palace
Address: Via Pietro Gaggia 3, 20139 Milan, Italy
Phone Number:
Region: Italy > Lombardy > Milan
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#44 Family Hotel in Milan
#69 Romantic Hotel in Milan
#91 Luxury Hotel in Milan
Price Range (Based on Average Rates): £
Hotel Class:4 star — Starhotels Business Palace 4*
Number of rooms: 248
Official Description (provided by the hotel):
Welcome to the Starhotels Business Palace. Our friendly and natural home for business travellers in Milan is just six metro stops from the centre in the South East business district, only minutes from the highway and Linate Airport.The Starhotels Business Palace is a superb conversion of an old early 1900s industrial building, an imposing facade with dramatic arched windows and the benefit of generous space throughout. We offer 11 large meeting rooms with a maximum capacity of 340 delegates - one of the largest conference rooms in Milan.In all, there are 247 spacious rooms and suites, Borromeo restaurant and bar and a superb Fitness Room with a stunning panoramic view over Milan. And the pleasure of "Offering hospitality" The Business Palace offers a wonderful choice of options for dining in Milan. Sample world-class international dishes and local favorites at our Borromeo restaurant. Or head to the La Corte bar for welcoming buffets and delicious tapas. Open day and night, La Corte is a wonderful spot to relax with a coffee and paper, or perhaps enjoy an aperitif before lunch or dinner. ... more   less 
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Also Known As:
Starhotels Business Palace Milan
Starhotels Business Palace Hotel Milan

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