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“Convenient for Conference centre but thats all.”

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Hotel Portello - Gruppo Mini Hotel
Ranked #188 of 427 Hotels in Milan
Kuala Lumpur, Malaysia
Level Contributor
91 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
“Convenient for Conference centre but thats all.”
Reviewed 7 November 2011

Arrived aftr a 27 hour journey from SE Asia, and was given a single room the size of a sardine can with no working AirCon. Complained to the desk staff but they just said the Ac was working, so with the room at around 28C a night of no sleep, indeed I had to go down to reception area at 03.00 until 07.00 just to be somewhere cooler. TBH the night porter looked to see if there was another room but the place was full. Breakfast was Ok but not even an omlette just cold stuff. Was given a double room but that was still very small, but did have a bath. Rooms were very clean, no atmosphere and no decent TV channels. Over the next few days the desk staff were helpful, but there is no escaping the reality that this is a 2 star place costing a lot of money

Room Tip: Dont book a single room apparently they all have poor A/C
See more room tips
  • Stayed October 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CurryPuff1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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341 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (10)
Date | Rating
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  • French first
  • German first
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English first
Lyon, France
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 19 September 2011

Entrance, lobby, and breakfast are at a 4 stars. Rooms come with a little 2 stars.
Convenient location for those who must go to the fair.Staff at reception very helpful and friendly.No bar, no room service. In zona scarsi i ristoranti aperti dopo le 22.Rooms with very old furniture prehistoric. Bar in room very poor

  • Stayed September 2011, travelled on business
    • Value
    • Location
    • Rooms
    • Service
Helpful?
Thank Sergio V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Rome, Italy
Level Contributor
134 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed 13 April 2010

The hotel is near the Milan Fair in an area poor of distractions and attractions. Quiet and clean, with furniture of medium quality, the breakfast buffet provided is good.

  • Stayed March 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PeopleTravelling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Community of Madrid, Spain
Level Contributor
6 reviews
Reviewed 14 November 2007

One night I spend in this hotel, To sleep is OK!...

The personnel has a kind deal with the client and, in my case, they helped me in clarifying some doubts about the city.

In another theme, this hotel is far from the Duomo but the subway is to few blocks.

  • Liked — The bathroom
  • Disliked — The hotel ubication
  • Stayed May 2007
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ary-ary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Petaluma, California
Level Contributor
208 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
Reviewed 10 September 2007

I reserved a double room in this hotel solely for its proximity to the San Siro (it's about a 20 minute walk) a full 2 months before the Italy-France game. Upon arrival at hotel, we were told that they had over-booked and would put us in their partner hotel, which was about 20 minutes away by taxi (thereby defeating the purpose of booking a hotel near to the stadium). I asked to speak to the manager and the manager kindly declined to speak to me - I found this totally unaccepatable, as I knew that they had triple rooms available (the guy behind the desk told me so) and would not give this to us since there was only 2 of us. Since when does a manager decline to speak to a guest? His solution was that he would be at the hotel at 5pm and we could speak to him then (it was 2pm, so we would have to wait 3 hours).

Non-existent customer service

  • Liked — Proximity to San Siro
  • Disliked — No customer service - did not honour 2 month old reservation when I know they had rooms available
  • Stayed September 2007, travelled as a couple
    • Value
    • Check-in / front desk
    • Service
Helpful?
2 Thank tonitone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maidenhead, Berkshire
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 26 November 2006

I stayed in this hotel on 3 occasions last year, it having been pre-booked by the company I regularly work for in Milano. My first stay was dreadful - noisy and uncomfortable. My second visit wasn't much better - the hotel seems to attract budget travellers whose idea of a good time is to mill about just outside your room until 2am talking loudly about the Duomo. My third visit was the worst - I was given a single room at the back of the hotel that absolutely stank of old ashtrays, boasted the narrowest single bed I have ever seen, had no heating or aircon and featured a window that could neither be properly closed not properly opened. The real problem about this hotel is that you can't really escape it, unless you have a good taxi budget - it is situated in the sort of area you really don't want to be walking around in after dark! I subsequently requested never to be booked in there again.

  • Liked — Leaving
  • Disliked — Everything else
  • Tips/Secrets — Don't
  • Stayed May 2005, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
Helpful?
3 Thank Writehotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 6 July 2006

As far as quality goes, this hotel is well up to par. Rooms are kept very clean and the bathrooms were the best I'd seen throughout my entire two-week excursion around Italy! The location is a bit far from the main city, but the Metro stop is just a few blocks down. When it comes to being family-friendly the staff is very cordial, however, there seems to be a prostitution ring occuring just outside the hotel doors-- not exactly what I would call the Disneyland Hotel!

  • Stayed July 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Portello - Gruppo Mini Hotel

Property: Hotel Portello - Gruppo Mini Hotel
Address: Via Guglielmo Silva 12, 20149 Milan, Italy
Region: Italy > Lombardy > Milan
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service
Hotel Style:
#73 Family Hotel in Milan
#129 Luxury Hotel in Milan
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel Portello - Gruppo Mini Hotel 4*
Number of rooms: 96
Official Description (provided by the hotel):
The modern hotel is located opposite Fieramilanocity and Milan Convention Centre MIC, close to San Siro Stadium and benefits from easy access to public transportation. The spacious rooms are air conditioned, soundproofed, furnished with care and provide modern services. The Superior Rooms have been refurbished and boast large images of Milan. Enjoy buffet breakfast in the large and luminous breakfast room. The hotel has a private garage, Free Internet WI-FI connection and an Internet Point. ... more   less 
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Also Known As:
Mini Hotel Milan

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