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“it's definitely a bargain hotel”

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Best Western Hotel Mirage
Ranked #51 of 427 Hotels in Milan
Certificate of Excellence
New York, New York, United States
Level 4 Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“it's definitely a bargain hotel”
Reviewed 1 March 2013

i liked it - because it was about 70USD/night... and provided everything I needed. But it's Milan - so who's spending much time in their hotel room anyway?
Biggest negative - and i'm not going to take off a dot for this because I'll hope it was only my room, but check it out... room *really* smelled of stale smoke. So much that they had to perfume it and leave the window open before I checked in... as soon as the window was closed - wowee! stinkers. So - careful if your room is on the 2nd floor.
If I were to stay here again i would demand a non-smoked out room.

Room Tip: don't do 2nd floor. i guess...
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  • Stayed February 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Christopher F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (43)
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Munich, Germany
Level 5 Contributor
63 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 21 February 2013

Good breakfast, friendly service at the reception but the rooms do definitely have a 4 star quality... If you looking at the TV set and also for a second towel in the bathroom....bad news... Elevators are (so I believed) around 300 years old...or even older....

  • Stayed February 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Sputzis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gruppomirage, Direttore at Best Western Hotel Mirage, responded to this review, 25 February 2013
Dear Guest,

I am sorry to learn that your stay spent at Mirage Hotel past did not satisfy your expectations.
I really appreciated the severity and sincerity of your judgment that will help us otherwise improve the quality of our services.

Thank you a lot for your opinion.

Best Regards,

Giovanni Puglisi
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Heerenveen, The Netherlands
Level 3 Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 20 February 2013

If you are like me, browsing through lots of bookingsites, to find the best hotel for a good price: don't look any further cause I found it for you!
For a few nights Milan, hotel Mirage is absolutely the best choice! Not expensive (doubleroom 53 euros a night Alpharooms) good location, fantastic breakfast ( from 6.30 till 11.15!!) and very nice staff. Here you feel at home. Great pizzaplace acroos the street (pizza's for 6 euros, liter red wine 10 euros, don't let the bright lights put you of) and superb little restaurant around the corner l'Immagine, (see my review on Tripadvisor). We were happy we booked hotel Mirage.
20 minutes by nice tramride to the centre of Milan. From central station take green metroline to Lanza, then, right outside metrosation take tram 14 direction Maggiore and get off at Certosa/Casella, about 15 minutes. We had a lovely room with bath, coffe/tea making facilities and... What I loved was a magnifyning mirror in the bathroom, so elderly ladies like me can put on make up without muddling! Location was fine, tram stops in front of hotel and we didn't see any prostitutes.
Do not hesitate! Book this hotel (Alpharooms give you the best bargain!)

Room Tip: Ask for a room at the back of the hotel, the front is pretty noisy.
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  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bourgondier725
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gruppomirage, Direttore at Best Western Hotel Mirage, responded to this review, 25 February 2013
Valuable Guest,

Thank you for taking the time to express your opinion about your stay spent at the Mirage Hotel.
The satisfaction of our customers is our best score!
I hope I can welcome you back.
Sincerely,

Giovanni Puglisi
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kitchener, Canada
Level 6 Contributor
145 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed 10 February 2013

This was our second stay at this property. We liked it so much in February 2011 that we decided to return. The location is ideal because it is outside the core and therefore away from the noise in the evenings! The staff were all very friendly and the front desk personnel were extremely helpful. The breakfast servers and the food were terrific and the selection was exceptional.

The room was well appointed and the bed extremely comfortable. It was very quiet in the evenings and this made the stay even more enjoyable.

As with most European cities finding clean public washrooms in the core is not an easy thing to do. This hotel is about a 40 minute commute from the city centre. Therefore, if this might be an issue for you, it may be a necessary consideration when choosing your hotel.

However, we love the location.

  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravelGirl181747
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Malta, Montana
1 review
Reviewed 28 January 2013

Lovely hotel, very friendly staff who go out of their way to help you. Easy transport access. Breakfast is very tasty with a good choice of drinks, savoury and sweet items. There could be a bit more wardrobe / drawer space, but it wasn't a big problem. Fantastic choice for those who want a quiet break in a clean and welcoming place - highly recommended.

Room Tip: Our room was on the first floor and it was spacious enough for 2 adults and a child with a lovely cl...
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  • Stayed January 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Maxy4567
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 4 Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 16 January 2013

Me and my brother went there for a weekend.

It was just quality for the price we paid. 59 e p/n and you have ; Nice clean rooms with paytv (a lot of channels)
Checking in was very quick and efficient. Breakfast was a bit mediocre, but what can you expect for the money. Location is a bit far off the centre, 20-25 min, but again if you want the same quality hotel in the centre of the city (duomo/centrale) you pay 100/120 e per night.

For us a definate return next time.

Ciao!

  • Stayed January 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DaryllW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nashville, Tennessee
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 9 December 2012

My mom and I stayed here in April 2012. What impressed me most about this hotel was the staff. They were exceptionally helpful and friendly. In addition to being efficient and informative, they bought us tram coins and when we were waiting on the wrong side of the track they ran out of the hotel to let us know. Our room was spacious, clean, and comfortable. The breakfast was amazing with many options. There is a tram stop right across the street that goes straight to the central train station.

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank P P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Hotel Mirage

Property: Best Western Hotel Mirage
Address: Viale Certosa, 104/106, 20156 Milan, Italy (Formerly Mirage Hotel Milan)
Phone Number:
Region: Italy > Lombardy > Milan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#12 Family Hotel in Milan
#24 Best Value Hotel in Milan
#36 Business Hotel in Milan
#42 Romantic Hotel in Milan
#43 Luxury Hotel in Milan
Price Range (Based on Average Rates): £
Hotel Class:4 star — Best Western Hotel Mirage 4*
Number of rooms: 86
Reservation Options:
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Also Known As:
Milan Mirage Hotel

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