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“Clean & efficient. Slept well.”
Review of Flora Hotel

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Flora Hotel
Ranked #149 of 428 Hotels in Milan
Sydney
Level 5 Contributor
78 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Clean & efficient. Slept well.”
Reviewed 2 June 2013

Flora Hotel is a good little hotel - easy walking distance from the Milan Central Train Station. We stayed 3 nights, traveling from Lake Como, before a flight to Naples. The breakfast was good - and one of the earlier starts - serving begins at 7:15 a.m. You can purchase tickets for the shuttle bus to the airport at the hotel reception - and the shuttles leave from the side of Milano Centrali - which is very convenient. If you are in Milan for a few days it is worth purchasing a ticket on the "hop on, hop off" tourist bus - to get around the city, and see all the places of interest, including the dazzling & impressive Duomo! The tourist bus leaves from across the street from Milano Centrali.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank snstaylor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelFloraMilano, Direttore at Flora Hotel, responded to this review, 13 June 2013
Dear Sir,

thank you very much for your pleasant review.
We really hope to have the opportunity to welcome you again in our hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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524 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (23)
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English first
Miami Beach, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 June 2013

Lovely clean hotel, near to the central station. We had a clean room, air condition worked. Daily maid service, clean towels, bed linen were clean and the staff were nice and friendly
We met 4 receptionists during our stay. Two of them were approx.60-65 years old (were very friendly), one receptionist approx.45 with curly grey hair was also friendly but there was one receptionist approx.40-45 years old, slim, tall, brown eyes and short brown hair ( nearly bald) whose behaviour was very impersonal and arrogant:

When we wanted to pay our bill the night before (our flight was in the early morning). He told us he needs to prepare our bill for morning and that is not possible to pay with visa card during the night. so we paid by visa card in the early morning. he gave us bill, opened the main door and we left the hotel. He did not say a word during the pay and our leaving. Nothing like "bye", "thank you". We had a feeling that was because we did not pay by cash
Anyway we would recommended Hotel Flora

  • Stayed April 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank A B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelFloraMilano, Direttore at Flora Hotel, responded to this review, 13 June 2013
Dear Sirs,

thank you very much for your review.
We are sad for the unconvenience occurred during the night but we are sure there has been a language misunderstanding with our staff memeber who probably suggested you, if it was not an issue for you, to pay in the morning in order to let our computer automatically charge your bill (otherwise we are forced to create it manually).
We really hope to have the opportunity to welcome you again in our hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level 3 Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 28 May 2013

We stayed here on enroute to Lake Como. This hotel is an easy walk to the Central train station and was comfortable and clean. Reception staff were friendly and helpful, and breakfast was great. Loved having windows that could open to let in some fresh air.

  • Stayed March 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marion F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelFloraMilano, Direttore at Flora Hotel, responded to this review, 13 June 2013
Dear Sirs,

thank you very much for your pleasant review.
We really hope to have the opportunity to welcome you again in our hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level 6 Contributor
151 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
Reviewed 14 May 2013

We stayed in Milan for one night en route to the Cinque Terre. This hotel is conveniently located within easy walking distance to Milan central train station and the Malpensa airport bus. It is in a relatively quiet street, near some restaurants and a small supermarket at the end of the street.

The hotel: we had a fabulous conversation with a delightful chap at reception when we checked in (forgotten his name) and he was incredibly helpful. Our room was inward facing so it was quiet (but this meant there was only a view of a dull interior courtyard). We had an early train the next morning so we did not use any hotel facilities or breakfast etc.

The room: it was reasonably generous in size by European standards with two single beds. The lighting was quite dim and the room smelled of stale laundry detergent. However the room itself was clean. We didn't use the minibar. Wifi cost 5 euro for 24 hours (with great access) and there was air conditioning available (although we just opened the windows). There was a cupboard for extra storage.

The bathroom: quite tight (toilet, bidet, shower, basin and not much room for anything else) but functional. The toilet (at least in our room) had an interesting flushing mechanism that took a few attempts to get going. Plenty of toiletries provided and absorbent towels.

Overall this was a great hotel for a one night stay with plenty of plusses but the strange laundry detergent smell and dim lighting detracted from our experience.

  • Stayed May 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TashfromMelb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelFloraMilano, Direttore at Flora Hotel, responded to this review, 20 May 2013
Dear Guest,
thank you very much for your review and for your appreciations to our hotel.
We just would like to clarify that wifi is free if you make the reservation through our web site otherwise it costs 5,00 euro per day.
We hope to have the opportunity to welcome you again
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 6 Contributor
333 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
Reviewed 1 May 2013

stayed here for 1 night during a weekend trip to milan. the hotel is fairly easy to find once i arrived at central train station by the
malpensa express bus.
the room is comfortable but tiny, with a single bed and a small lcd tv.
there's aircon but unfortunately wasn't working so needed to open the windows to let some fresh air in.
due to the open windows, i could hear the noises from the street at night.
the bathroom is adequately decked out.
reception service is brisk and to the point.
my room came with wifi but reception was pretty weak in the room behind closed door.
breakfast was a simple affair of a continental affair.
a good value and reasonably priced hotel in a central location, good for short trips to mila

  • Stayed April 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank philiplk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelFloraMilano, Direttore at Flora Hotel, responded to this review, 20 May 2013
Dear Guest,
thank you very much for your review and for your appreciations to our hotel.
The Air conditioning in our hotel was not working because the A/C system is switched on only when the temperature in the cIty is higher than 20 C°.
Wi fi was included in the rate because you made the reservation through our web site otherwise it costs 5,00 euro per day.
We hope to have the opportunity to welcome you again
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia
Level 3 Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 30 January 2013

My husband and I spent one night at the Hotel Flora in Sept 2012 on our way to Athens. I chose it because of it's proximity to the train station, the good reviews on TA and the reasonable price. Our room and bathroom was lovely, large (by European standards) and clean. We were at the front of the hotel overlooking the street but the room was very quiet. The staff was incredibly helpful and very friendly especially Sebastiano. He was great and funny! Breakfast was fine - typical of small Italian hotels - and the breakfast room lady was very nice. I am not normally a fan of hotels near major train stations, but Hotel Flora was wonderful!

  • Stayed September 2012, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank nmtlady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelFloraMilano, Direttore at Flora Hotel, responded to this review, 14 February 2013
Dear guest,

thank you very much for your review. We have been very glad to have the opportunity to welcome you in our hotel. Sebastian thanks you very much!
We hope to welcome you again in the future...
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Zurich, Switzerland
Level 6 Contributor
132 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed 17 December 2012

Just fine if all you need is a bed and breakfast near the Milano Centrale station. Rooms are small and cramped. Staff is very helpful, especially the breakfast lady. A pleasure to speak with. A double Espresso or 2 is no problem. Hard boiled eggs are the only protein available for breakfast.

  • Stayed December 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Swiss_MnM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelFloraMilano, Direttore at Flora Hotel, responded to this review, 10 January 2013
Dear Guest,

Thank you for your review.

We are sad you disliked the size of the rooms but please note that our staff always give our guests the possibility to change the room into another room bigger in size. Please note also that our rooms totally satisfy the italian legal three star hotel standards in terms of size.

In addition to eggs, other protein foods available for breakfast are cheeses, ham and salami.

We look forward to have the opportunity to welcome you again in the future
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Flora Hotel

Property: Flora Hotel
Address: Via Napo Torriani 23, 20124 Milan, Italy
Region: Italy > Lombardy > Milan > Stazione Centrale
Amenities:
Bar / Lounge Free Breakfast Room Service
Hotel Style:
Ranked #149 of 428 Hotels in Milan
Price Range (Based on Average Rates): £
Hotel Class:3 star — Flora Hotel 3*
Number of rooms: 49
Official Description (provided by the hotel):
The Flora is a welcoming three stars hotel located in the heart of Milan within a two minutes walk from Milan "Centrale" railway station. Hotel Flora position allows its guests to easily reach all Milan's main attractions and business areas.The 50 well equipped rooms have been recently renovated and are cosy and confortable. The hotel features also wide rooms for business meetings and for relax and a lounge bar. ... more   less 
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Also Known As:
Flora Hotel Milan

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