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“Terrible racket....”
Review of Casa Mia Hotel

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Casa Mia Hotel
Ranked #329 of 428 Hotels in Milan
London, United Kingdom
Level Contributor
65 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Terrible racket....”
Reviewed 26 October 2008

God where to begin...

Actually, one of the staff was very courteous and polite, and I feel a bit bad writing such a negative review for his hotel, but here it goes:

-Generally unfriendly staff.
-Paper thin walls, and unbelievable racket from 7am-9am with breakfast...you cannot possibly sleep with the banging of plates/tv blaring.
-Not a good part of town, surrounded by tram lines, graffiti and shady types.
-Rock hard beds.
-Very dated washrooms.
-Tiny tv with barely any channels.
-Ironing board/Iron not available in a MILAN hotel!

I will add that the wifi service is quite fast, and available in your room free of charge (renew your password every 12 hours), but as convenient as this was, it certainly didn't make up for the shortcomings. Also, although the hotel cannot be blamed for this, the Westin Palace and Savoia are right next to it, which really makes you feel depressed walking past such luxurious 5 stars everyday, while you are stuck in a crummy dump!

  • Liked — The wifi
  • Disliked — Everything else
  • Stayed October 2008, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank Craig F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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189 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (3)
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English first
Auckland, New Zealand
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 19 October 2008

Great location; clean and basic rooms; friendly service; free internet.
You won't get a better price for the location - halfway between the train station and the duomo. It's not a luxury lodge, but it is more than sufficient and they even give you a simple breakfast.
I will definitely stay here next time I visit Milan.

  • Stayed July 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank JessicaNZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Walsall, West Midlands, UK
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 7 October 2008

Well-situated, central hotel. Comfortable, clean and good for the price in my opinion. Staff were perfectly pleasant, breakfast "continental" and adequate.

The one problem with the place is its somewhat opaque pricing structure and the consequent impression of odd business practices. I got a global price, including breakfast and AC, for EUR 40 a night. It was apparent from conversations other guests were having with reception that they were paying for these as extras, but I don't know what base rate they were paying. On my arrival I alos noticed a sign, which they drew to my attention anyway, saying their connection to the bank was bust and they couldn't take credit cards. In the event I was able to pay by credit card, and the bill was completely accurate, but this kind of thing gives a rather negative impression of what is really quite a good budget hotel.

  • Liked — Cheap, clean, comfortable, well located
  • Disliked — Opaque pricing
  • Stayed August 2008, travelled solo
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank Alan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 September 2008

As a regular traveller to Europe, using trip advisor as a useful guide when booking hotels, I felt compelled to write about my experience with this particular hotel. Whilst attemtping to find suitable accommodation for my family, I sent a few enquiries to hotels recommended by fellow travellers. Most hotels responded within 24-48 hrs in a professional courteous manner. When following up on a few emails, this particular hotel responded with-

"we are not interested !!!!!!!!"

The text was written in bold with a font size of 36.
With such a lack of respect for a potential customer, I could not entrust my family's health & safety with this hotel.

  • Liked — Never been there
  • Disliked — Rude staff
  • Stayed September 2008, travelled with family
    • Value
    • Service
Helpful?
1 Thank keentraveller25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Milan hotels

Dortmund, Germany
Level Contributor
56 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 22 August 2008

Finding decent accommodation at acceptable prices in Milan is a difficult task, especially if you're travelling on a budget. This is to some degree true of Italy in general, where three or more stars are definitely not a guarantee that your lodgings will be satisfactory. Casa Mia therefore afforded a very pleasant surprise and I wouldn't hesitate to recommend it to anyone visiting Milan.

The location of the hotel is very good, with a tram line on the same street, a metro station just around the corner, and several parking garages in the area. The Duomo can be reached on foot, but in summer we'd recommend taking the metro (2 stops to the Duomo) because the heat is insufferable. Just a tram ride down the street you'll find Corso Buenos Aires, one of the main shopping streets sporting more affordable outlets suited for the financially less-endowed. Across the street from the hotel is also a beautiful park where you can take a rest from the summer heat. Next door is a restaurant which was unfortunately closed for summer vacations.

The hotel itself is no frills, spare, bland and perhaps uninviting at first glance, but it's clean, the rooms are comfortable and everything in them is functional. Our bed was excellent, with firm mattress and pillows. The bathroom was narrow and small, but again, it was clean, the shower was good, and it was equipped with a hairdryer. Most importantly, each room had air-conditioning, which was a life-saver in the intolerable heat and dankness of Milan. The only potentially problematic aspect of the A/C is that it's operated by the staff from the reception area, and you can only regulate the flow of air in the room. This meant that the staff turned the a/c off every time we left the hotel and turned it back on when we returned, and we also noticed that they'd turn it off some time in the night, around 2 or 3 a.m. and then switch it back on at 6 or 7 a.m. We slept like babies and had no complaints, but an American guest apparently had a problem with this arrangement and had an argument with one of the staff, probably wanting the a/c to be turned on the whole time.

Speaking of the staff, they were all unvariably kind and helpful and spoke decent English. The reception is open 24 hours, so no worries about checking in at any time of day or night. Another great service free of charge offered by the hotel is wi-fi access, which was supposed to be available in all the rooms, but in ours it wasn't, despite a trasmitter-thingy placed on a desk right in front of our door. It wasn't that big of a deal because we could just take our notebook to the reception area where the connection was perfectly stable, but perhaps someone needing to work or surf in the privacy of their room would've complained more loudly. We mentioned the problem to the staff but they were obviously unable to do anything about it.

I noticed some reviewers mentioned that breakfast wasn't included in the price, but this wasn't true in our case. We paid 72 euros for a double room per night, breakfast included. And for a two-star establishment, breakfast was pretty decent, although far from ample or varied. Coffee, prepared by the staff and not filter-made, was excellent.

The only real complaint we had during our stay didn't have anything to do with the hotel: it was the unbelievable giant mutant mosquitoes (which unfortunately manage to get into your room as well) that the city is infested with every summer, and it's a problem the city still hasn't managed to find a solution for. No amount of repellent and no ordinary after-bite soothing gel will help you; we ended up going to a farmacy, where we were given a corticosteroid treatment cream which helped reduce the swellings and alleviate the itchings. That's why we would recommend avoiding Milan during summer, as the mosquito situation can really be aggravating and affect your enjoyment of Milan.

All in all, Casa Mia Hotel represents great value for the price, and we'll definitely stay there next time we visit Milan.

  • Liked — location, price, cleanliness, wi-fi access
  • Disliked — nothing
  • Stayed July 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank ana_era
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston, MA
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 12 July 2008

Ok, basically the hotel is right next to the westin, it's a bit of a walk from the Central station (which is a 4 euro bus ride from the linate airport). The hotel is very clean, very nice, the reception room is amazing. The breakfast is not free, but it's only 4 euro. The internet is free and the staff is usually very helpful. The first day i got in, i suppose i got in too early and the guy at the desk wasnt too nice about it -- but he, despite his standoffish attitude, let me check in early -- their usual check in is at 1. But they're pretty relaxed. The room is small, yes, but the cleanliness of the facilities (shower, outside and inside the room and reception are) and the fact that it is actually quite convenient and quaint make up for it. They have water, coffee, some alcohol, so you can hide away there on a tired day. It's very quiet, not "find a bunch of friends" kind of place. Too bad though... The walls are thin, but you have everything in your room -- the tv, the table with chair, the end table, the wardrobe and the bathroom! cmon, it's great!

  • Liked — cleanliness, accomodations, close to the train, good service, helpful staff
  • Disliked — uncomfortable beds
  • Stayed July 2008, travelled solo
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank Genzoid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
california
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 6 July 2008

Close to repubblica exit from Metro, room size adequate, own bath w/c is adequate, no elevator, free internet, a/c room, brkfst is with croissant, cereal, coffee, juice;

  • Liked — close to Metro
  • Disliked — none
  • Stayed June 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Business service (e.g., internet access)
Helpful?
Thank viscountesslily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Casa Mia Hotel

Property: Casa Mia Hotel
Address: Viale Vittorio Veneto 30, 20124 Milan, Italy
Region: Italy > Lombardy > Milan > Stazione Centrale
Amenities:
Kitchenette Room Service Wheelchair access
Hotel Style:
Ranked #329 of 428 Hotels in Milan
Price Range (Based on Average Rates): £
Hotel Class:2 star — Casa Mia Hotel 2*
Number of rooms: 15
Reservation Options:
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Also Known As:
Hotel Casa Mia
Casa Mia Milan

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