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Grand Plaza Hotel
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Reviews (140)
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4 - 9 of 140 reviews
Reviewed 16 April 2013

Coming at you straight from 1972...! At around 1,570 euro's for 3 nights (admittedly during the Milan furniture fair), what was breathtaking was not so much the price by itself, but the fact that for this price no shower was provided!!! Instead there was a complicated mixer-tap bath cleaner arrangement with an attached metal tube that could only be used effectively in a crouching position; the act of ablution ideally requiring at least three hands and a Nureyev sense of balance, but the inevitable result being a soaked bathroom, sodden towels and the collapse of stout party (several times). There was however, this being Italy with it's annal fascination with inner cleanliness, a bidet instead. Through a process of trial and error one discovered that it was possible to wash ones hair in the bidet using warm water and continue thereafter with the act of cleaning in a foetal position in the bath.

The decor was very un-selfconciously a parody of the mildly seedy Mad Men mid-market hotels of the late sixties; a sea of red and white leather chesterfields in the lounge arranged in close proximity to one another around a bar like a pulpit. The rooms were comfortable is uncomfortably hot with no known method of introducing some cooler temperature other than opening a window to let the toxic Milan night air in

The internet arrangement was cunningly configured to give the worst pricing choices available. Either some 90 euro's for seven days (seven days???! In this place?) or a substantial sum of money for an hour. Mysteriously, a Skype 'hotspot' would occasionally appear which offered some variable connectivity assuming you used your own account. Satisfactory if equally expensive.

Breakfast (included in the price of some 530 euros a night) was satisfactory if uninspiring. Located deep in the bowels of the building (in keeping with the annal overtones), a large windowless room in which depressed looking guests conversed in low undertones while peeling eggs. The coffee was strong and plentiful however.

Leavening this melancholy mix on the positive side was both the location and the staff. Within strolling distance of the jaw-dropping Duomo, the location is good to excellent. Notwithstanding the shower and internet issues, the staff were delightful. Courteous, smart and attentive and with a sunny Italian disposition. When remonstrated with in respect of the washing arrangements, they smiled in a gentle and reproachful manner: "you can check out any time you want...but the bidet is very satisfactory, no...?"

At 100 euro's a night, possibly a fun memory of Italy. At over 5 times that rate I could feel the claws gouging down my spine....

  • Stayed: April 2013, travelled on business
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1  Thank Nigel M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 April 2013

This hotel has an unbelievable location. Walk outside and you are nearly in the Duomo plaza. The view from my room was incredible. HOWEVER, try to get a room as far as possible from elevator which makes a horrible mechanical squeal all night and day every time it moves which seems like about once a minute. We had a group and had 4 rooms, all but one heard it and it drove the rest of us crazy. The furnishings are very run down, but the bathroom is clean. There is only a hand-held shower with no place to hang it up, A simple hook would make a big difference.The price during the Saloni goes from180 euros per night to 600 euros. That's an insulting amount of money to pay for what you get, which is medium at best, and awful if you are near the elevator (the room numbers ending in 02 are the worst!)

Room Tip: Get as far away from the elevator as possible.
  • Stayed: April 2013, travelled on business
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1  Thank Junerose111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 March 2013 via mobile

I was looking for a hotel in the center of town for a business trip. This way I stumbled upon this hotel, booked it through some hotel booking portal with the announcement "free cancellation". Finally my trip came closer and I tried to cancel, just to find out that cancellation needed to be done at least 3 weeks before the arrival at the hotel. Cancellation fee = full amount of reservation = not very user friendly.

Finally I used the hotel and my worst expectation were not confirmed. The room was OK, clean. Decoration has the charme of the 80', the TV and airconditioner are probably even older. Breakfast was OK. Location is great, rught in the center of Milan. I could reach all my business activities by foot. Connection to Malpensa airport was OK as well ( about 45 min. and ? 11,-).
Overall it was OK, not really revommendable.

Thank Peter F
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 15 March 2013 via mobile

I had to stay two days in that hotel, its one of the most awsome locations for a hotel in Milan, in the other side, the rooms are a disaster, i would like to mention the tv service ok i understand that the hotel is located in the historical part of Milan but it doesnt mean that the tv should be a historical part also! !! Service is not good, restaurant is located in the basement floor which there is no mobile signal at all.. overall u can also go for this hotel for its location nomore! !!

  • Stayed: January 2013
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Thank Tabbas1981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 March 2013

As you can see by the reviews above, my stay at the hotel has been a somewhat sour experience. Generally I enjoy having a nice room with decent service, neither of which were satisfactory. The furniture was almost as antique as the location itself and probably just as old. Chairs were creaky and I struggled to fall asleep, due to a distinct scent of dampness, which is extremely unpleasant for someone with asthma. Please take my observations into consideration to improve!!!

  • Stayed: March 2013, travelled solo
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Review collected in partnership with Easytobook.com
Thank Alina G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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