As for the title, i checked in this hotel last night 10PM (8 July 2014) and when i went into the room (210) there was a problem in this room (blackout), only the entrance light was working. So i called to the reception and the lady picked up my call, i told her that light is not working in my room.
And This is the shocking part, instead of TRYING TO FIX A PROBLEM OR CHANGING THE ROOM FOR ME she said that
" CAN U BE PATIENT AND STAY THERE WITHOUT THE LIGHT FOR A NIGHT AND TOMORROW I WILL ASK TECHNICIAN TO COME AND FIX"
I couldn't believe that, not even an apology from the hotel? I was so tired from a long flight and now i must have this non sense?
I told her , u expect me to stay in the blackout room and how can i shower or even unpack my luggage unless u give me new room?
So finally after a while, she a gave me a new room but my trust and impression to this hotel are already damaged so it was a big mistake for me to stay here.
I hope all readers will avoid this hotel.
Thank you for reading.
- Official Description (provided by the hotel):
- The Hotel Dei Cavalieri is the perfect hotel for visiting Milan and for staying in the center of the city. From the prestigious four star Hotel in the heart of Milan, it is only a few steps away from the Duomo Cathedral and the Alla Scala Theater. You can reach also the fashion shopping district, the largest museums and exhibitions in town and all the most important economical and cultural points of Milan in few minutes ... more less
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- Also Known As:
- Dei Cavalieri Milan
- Dei Cavalieri Hotel