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“Beautiful location - perfect for a long weekend”
Review of Hotel Manzoni

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Hotel Manzoni
Ranked #36 of 428 Hotels in Milan
Certificate of Excellence
Reviewed 22 January 2014

We had a fabulous time when we spent a long weekend at Hotel Manzoni last month in the run-up to Christmas. We’d stayed once before so knew what to expect – a friendly welcome upon arrival, a lovely room with a large terrace (a bit cold in December but fine for an early morning coffee to wake you up) and a great location. The hotel is situated on a quiet road just off the main shopping area, so one minute you can be enjoying the hustle and bustle of a busy city centre and the next you can be secreted away in your room enjoying the peace and tranquillity. All of the major sites plus restaurants and bars are just a short stroll away, so there’s no need for taxis or trams unless you want to go further afield. We’re hoping to visit again this summer, with the aim of using that terrace to its full potential.

Room Tip: If you can afford a room with a terrace it's worth the expense.
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  • Stayed: December 2013, travelled as a couple
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3  Thank IdyllicTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FlaviaCa, Direttore vendite at Hotel Manzoni, responded to this reviewResponded 10 April 2014

Dear Guest,

Thank you for your comment.

Glad you enjoyed your stay with us.

Kind regards,

The Management

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Reviews (393)
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126 - 132 of 393 reviews

Reviewed 5 January 2014

Nice, spacious room. Concierge and bellman were both a bit cold and not very welcoming - bellman made it seem as though it was an effort to help me take my bags to my room. Great breakfast included with the room. Good location for access to central Milan but a bit of a hike from the train station.

  • Stayed: December 2013, travelled solo
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Review collected in partnership with Skoosh
1  Thank Jackson H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FlaviaCa, Direttore vendite at Hotel Manzoni, responded to this reviewResponded 10 April 2014

Dear Guest,

Thank you for your time and for your comment.

We regret you did not fully enjoy your stay with us.

We are working on the aspects you mentioned and we do hope for your next visit to be up to your expectation.

Kind regards,

The Management

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Reviewed 29 November 2013

We were hesitated when decided to book 3 nights in Manzoni instead of the Four Season or other brand hotels near by, but as it turns out, we had a pleasant stay. The room was quite small (but hey, it's depends on the price as well) but nice decorated and comfortable. Very great view we got and it's just within the famous shopping area, you basically just need to step out the door and ... already there.

The restaurant was alright, but we only ate there one time. The dishes were well-presented but it doesn't speak the Italian cuisine to your palate.

The team was professional. Especially team at front desk, always helpful and attentive, they tried to get you all information needed and if they didn't have it at the moment, they responsed properly later on. Great smiles. Definitely worth the money.

  • Stayed: August 2013, travelled with friends
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2  Thank JulieandXiaoMing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FlaviaCa, Direttore vendite at Hotel Manzoni, responded to this reviewResponded 10 April 2014

Dear Guest,

thank you for your comment.

Looking forward to welcoming you soon.

Kind regards,

The Management

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Reviewed 20 November 2013

We stayed at the Hotel Manzoni for two nights in an executive room. The room was very small, but very well furnished with solid timber work. The room had a pleasant ambience. The hotel itself was spotless, with extensive use of marble in the entry area, stairs and passages etc.

The hotel is in a very handy and historic area, surrounded by fashion shops, and is within walking distance to all the major attractions - all these features made it a pleasant hotel to stay in.

My only criticism was regarding poor service from some of the staff. The male on reception on our arrival was not friendly. A little while after checking in I asked him some "touristy" questions, and his manner was such that I was made to feel a nuisance . Likewise the lady in the restaurant at breakfast gave the impression of someone who found assisting the hotel guests to be a chore.The doormen, one who took up our luggage on arrival, and another who put our luggage in the taxi on departure, performed their tasks in a most perfunctory manner. Both I noted were quite happy to take my 5 euro tip. I regretted giving the second one a tip after he put our luggage in the boot of the taxi, as he then muttered "grazie" and headed back inside. There was no closing the taxi door by him for either my wife or myself nor any sort of "ciao" farewell as is usually the case at good hotels.

Other staff were fine - other than the male on reception that I mentioned, all staff at the front desk were friendly, as were other doormen, as was the male waiter who took our breakfast order.

So in summary, a very good and well located hotel, with many helpful staff, but with some who need to have their customer relationship skills improved.

  • Stayed: October 2013, travelled as a couple
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2  Thank BobR90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FlaviaCa, Direttore vendite at Hotel Manzoni, responded to this reviewResponded 28 November 2013

Dear Guest,

Thank you for taking the time to share your experience with us.

We would like to assure you and all the readers that we are working on staff's customer relationship skills and we regret they were not up to your expectations.

We would love to learn more about your stay at Hotel Manzoni and if you wish, you may write to us on a private email.

We look forward to a future stay with us.


Kind regards,

The Management

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Reviewed 11 November 2013

It´s all bout location, isn't it?? And this hotel is in the best edge of Milan's fashion district.

It's not new but, I have to admit that, even with a conservative style, the room was superbly well maintained (congrats to maintenance!) . The non-smoker room was great, impecably cared.

From desk made checking in and out very smoothly. Good tips for nearby cafe and restaurante (Bice was awsome!)

Defintely going back.

  • Stayed: November 2013, travelled as a couple
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2  Thank enetto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FlaviaCa, Direttore vendite at Hotel Manzoni, responded to this reviewResponded 13 November 2013

Dear Guest,

Thank you very much for your comment.

We are glad you enjoyed your stay with us.

Kind regards,

The Management

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Reviewed 31 October 2013

If you need to stay in the historic center of Milan this is a great choice.
Updated, clean, modern. Large bathroom with a large shower.
The staff is friendly and professional. Especially the ladies at breakfast. The restaurant is very good as well.

  • Stayed: October 2013, travelled as a couple
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Thank Ralph S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FlaviaCa, Direttore vendite at Hotel Manzoni, responded to this reviewResponded 6 November 2013

Dear Guest,

thank you for your time.

We are glad you enjoyed your stay with us.

Best regards,

The Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 October 2013

In September 2013 we (2) stayed in hotels in Provence and Paris, then 2 other hotels in Como and Tremezzo. All 4 hotels had hopeless wifi systems.
Hotel Manzoni has an excellent wifi system and this helped us enjoy our stay there for 4 nights.
BFG. Hobart, Australia.

  • Stayed: September 2013, travelled as a couple
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4  Thank Brian G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FlaviaCa, Direttore vendite at Hotel Manzoni, responded to this reviewResponded 7 October 2013

Dear Mr. Brian,

thank you for you comment.

We are glad you enjoyed your stay with us.

Kind regards,
The Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Manzoni

Address: Via Santo Spirito 20, 20121 Milan, Italy
Region: Italy > Lombardy > Milan > Centro Storico
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
#13 Romantic Hotel in Milan
#30 Luxury Hotel in Milan
#49 Business Hotel in Milan
#67 Family Hotel in Milan
Price Range: £221 - £376 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Manzoni 4*
Number of rooms: 47
Official Description (provided by the hotel):
Hotel Manzoni is located in Via Santo Spirito, a calm narrow street where the center meets the fabulous fashion district of Milano, Via Montenapoleone and Via della Spiga. Since 1951, the Hotel is known as a prestigious address for those who want to experience Milano. One of the most elegant and classic 4 star hotel in Milano, unique for its style, enhanced by impeccable attention to details, result of anaccurate refurbishment. The feeling of being at Home and pampered by a staff that likes to anticipate on your needs and provides a wide rangeof facilities and services during your stay. ... more   less 
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Also Known As:
Manzoni Hotel Milan

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