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“More Style than Substance”

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Antica Locanda dei Mercanti
Ranked #91 of 427 Hotels in Milan
Certificate of Excellence
Santa Barbara, California
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“More Style than Substance”
Reviewed 14 October 2011

Our experience with the Antica Locanda began by entering what appeared to be a clubhouse door, just large enough for children or perhaps Romans from the days of the Decemviirs to pass through without striking their heads. On the other side of the door is a large, stark lobby, with a small door to a private gym and a stairway leading to a very small lift. I later learned that the reception office is another floor up.

The staff kindly helped with our luggage, but the lift was so small, it took two trips to bring up our bags. We chose to walk up the stairs to our 3rd floor room. Before entering the hallway to our room, however, there was a heavy metal door to open with one of the four different keys you are issued, causing my wife to ask the gentleman showing us to our room if the building was once a bank and were we entering a vault?

The room: Yes, there was a wonderful terrace outside our "Bamboo Room". And the bathroom was spacious though glassed in like an aquarium giving the user little privacy without shutting a drape. And fortunately, we brought our own soap. We had been traveling Italy for nearly 3 weeks and brough a bit of clothing, perhaps a bit too much clothing, but nevertheless, the closet space was hardly enough for a few dresses and pants, shirts, and a sports jacket, and there was no drawer space, and the room so small, there was hardly a place to put our 4 pieces of luggage. However, housekeeping managed to stuff our bags under the bed while we were out...which wouldn't have been a bad thing had we an adequate drawer or closet to put the clothing still in the bags. Oh, and we discovered why they insisted on leaving the door to the terrace open while we were out. With it closed, there was a distinct odor coming from the bathroom, perhaps a sewer issue.

The first night we were there, at 11PM the street sweeper passed by under our window. And passed by again....and again. Then, young men from somewhere began talking loudly and playing with remote control cars in the street. This chattering and laughter kept up until we were so sleepy we finally fell asleep. The next evening we discovered that there is a restaurant and bar just below our terrace that apparently is open into the wee hours of night.

Also, a warning: if the staff recommends a restaurant nearby called the Nabucco, don't go!! I suspect there is a connection because otherwise, in my opinion, no one would suggest this place!! Speaking of food, the continental breakfast is included. However, they will offer eggs, ham and cheese as well but these are additional charges.

We felt that this room, carved out of an old industrial building and straddled up to rented flats I imagine are managed by the hotel as well, was trying to be too hip, too stylish while sacrificing nearly all comfort. It did offer WiFi, though the signal was a bit weak and the location within the center of town was terrific. Otherwise, for over 300Euro a night it was entirely too much faux style and too little substance.

  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank MicklLaura
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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343 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (77)
Date | Rating
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  • Dutch first
  • English first
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English first
Dover, New Hampshire
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 6 October 2011

While a little difficult to find, this hotel couldn't be in a more perfect location. BUT, once you’ve figured out where it is, you have to figure out how to get there. The actual hotel appears to be a portion of a larger building and the reception area is located on a level above the entry floor. First you must go up about 4 steps to even get to the elevator which, or course, is quite small. If you and your luggage can’t fit into the elevator, it’s another flight of stone steps up to the reception area. While the staff is very friendly, there is only occasionally someone available to assist you with your luggage. On the weekends, since the building was locked, you had to use a special key to gain access through a small door.
We were not fortunate enough to have a room with a terrace though the room was spacious and comfortable (but the bed was quite hard). We had breakfast in a room off the reception area, but had to tell the staff the night before if we wanted it. It was served by the staff and while it was adequate, there were no menu choices, and it was quite expensive for what was included (not free as is implied in other reviews).
My husband likes to follow world news when we travel. We had free internet access but were surprised to find there were no English-speaking TV channels available.
You can’t beat the location – just off Via Dante and a short distance to the castello and the Duomo, BUT you might be able to find a property which is a little more user-friendly.

  • Stayed September 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank TNSunshine79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rio de Janeiro, Brazil
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 October 2011

Upon arrival there is no desk, indication, or even clues there is a hotel in this building. As soon as you find reception on the first floor and get to know your room, coming in and out of this place is just like coming in and out of home. The staff is kind, the breakfest was served in our private terraces and was amazing, the rooms were clear, clean and cozy. The location is also priviledged- right on the heart of Milan's city center. Highly recommended.

Room Tip: The terraced rooms are great!
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  • Stayed September 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rrrrraquel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 19 September 2011

Wow, what a find.... Though hard(ish) to find, and not a grand entrance, this place is a real gem. The location is incredible, right in the heart of the main attractions. Clean, crisp bed linen, very comfortable bed. Ask for garden terrace, and have breakfast on the terrace. Staff so friendly and helpful, you'll be glad you searched for the place!

Room Tip: Ask for garden terrace!
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  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pinkfairy74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pasadena, California
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 27 August 2011

A complete and total rip-off. This "hotel" is nothing more than a converted business office that feels more like a prison cell than a place to sleep. No very clean, creepy getting into this "hotel" and, although they tell you about breakfast as though it is included, they charge when checking out. $53 for an egg and stale roll?

This was the most overpriced and most worthless place during our month long vacation. Four star hotels and luxery resorts we far, far less expensive.

Theis "hotel" really creeped us out. Nothing confortable about it.

  • Stayed October 2010, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
7 Thank Wil S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
locanda01, Direttore at Antica Locanda dei Mercanti, responded to this review, 30 September 2016
Dear Guest,
we are contacting you regarding your review on Trip Advisor of Hotel Antica Locanda dei Mercati made on 6 feb 2016.

New management took over the Antica Locanda dei Mercanti in June 2016.
Since then we have been working hard to ensure that our Guests have the best experience possible when staying with us.
We have had very happy and satisfied Guests so far, and this is the reward for the big effort we are putting into this beautiful yet difficult business.

We are very sorry to have discovered that you had problems and did not enjoy your stay at Antica Locanda dei Mercanti.

Your review on Trip Advisor can have a relevant inpact on our business.
We would be most grateful if the Manager of the hotel could speak personally with you about your experience at the Locanda.

Could you please contact him directly at the following email address: manager@locanda.it.

Thank you for your time. Best regards.
Paola
Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 July 2011

An anniversary trip planned in total secrecy which the hotel helped with. The whole place was clean and comfortable. A city centre location this hotel was in a typical period building with character and the furniture and decor inside was modern with quirky, artistic touches. The private terrace was ideal for sitting out and entertaining our friends. They were very attentive to detail and prompt with any requests. Their friendly approach and help was as though we were with family. Great Italian welcome, hospitality and atmosphere. Ideal if you are a keen shopper also. Thoroughly recommend this place and a big Thank You to Eri who helped to make it all happen.

Room Tip: Ask for photos of the rooms to be emailed to you.
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  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Mii2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 June 2011

Special trip with my mom.
The position, the rooms and the kindness of the persons working there did make it a special trip. If you are not looking for the usual hotel but for a particular one, this could be it. We had a room with a wonderful patio where we were served breakfast for both of the mornings. Delicious Italian taste. Thank you Locanda and hope to see U soon

  • Stayed May 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Erismile
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Antica Locanda dei Mercanti

Property: Antica Locanda dei Mercanti
Address: Via San Tomaso 6, 20121 Milan, Italy
Region: Italy > Lombardy > Milan > Centro Storico
Amenities:
Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#25 Romantic Hotel in Milan
#57 Family Hotel in Milan
#75 Luxury Hotel in Milan
#86 Business Hotel in Milan
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Antica Locanda dei Mercanti 4*
Number of rooms: 15
Official Description (provided by the hotel):
The Locanda is an unexpected oasis of peace and quiet in Milan’s frenetic city centre. The elegant 18th century building is in a pedestrian area dedicated to shopping.Once you arrive you can forget your car – you’re in the very heart of Milan, close to La Scala opera house, the Duomo, the Stock Exchange, and the famous designer stores on via Monte Napoleone and via della Spiga.The décor is the creation of architect Vittorio Locatelli, who loves combining refined warm pastel hues with rough, natural materials, following his fancy wherever it takes him. His intention was to furnish the Locanda so that people would feel they were at home. He designed four suggestive rooms, each with a beautiful flower-filled terrace, a rare occurrence in a city like Milan.The atmosphere throughout is pleasant and relaxed, and prompt personalised service is guaranteed. ... more   less 
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Also Known As:
Antica Locanda Dei Mercanti Hotel Milan

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