My wife and I thoroughly enjoyed our three-day sojourn at this charming hotel. True to his word, the GM greeted us personally at the Reception and treated us to a lovely spacious room at a special price (based on my pre-arrival requests having read earlier reviews on TripAdvisor...). But much more than this, the team looked after us with especial warmth and care. Though the entire staff should be congratulated, Matteo, Viola, Pablo, Christian and Linda should be singled out for particular praise.
As the Manager had suggested, we dined the first night at the in-house Rubacuori Restaurant and we certainly preferred our meal there to our more expensiv, one the night after at the nearby Da Giacomo. We did have a few quibbles regarding our dinner, particularly the skills of the junior waiter, but we did not feel any embarrassment noting these in the feedback survey provided at the end of the meal. (The genuine desire to improve quality was obvious throughout the place.) Our complaints were really just quibbles though, which were quickly erased by the smiles of Matteo and his colleagues.
All in all, the hotel was a perfect sanctuary to replenish the energy taken away by the crowds and the rain. My friend obviously knew what he was doing when he recommended this place to us. We are now doing the same.
- Official Description (provided by the hotel):
- Château Monfort is the new 5 star hotel located in the heart of Milan, just a few minutes walking from the famous Duomo Cathedral and the main fashion District. Its 77 rooms, with 5 Junior Suites and 5 Suites, are overwhelmed by a charming atmosphere, some retrò style details and a special glamour touch. Château Monfort offers a new philosophy of hotellerie based on fashion, music and art and to recapture a sort of childhood fairytale. The "Rubacuori by Venissa" Restaurant is an enchanted place where an ensemble of art and passion are turned into a poem by mediterranean savours. Located in the heart of our lobby area under a stunning dome ceiling, our Lounge Bar Mezzanotte by Venissa plays the landlord role with charms and luxury.Fantastic atmospheres are reserved to the areas dedicated to relax, conferences and events. A dedicated area for meetings, "Le Segrete", a spacious ballroom "La Sala dell' Incantesimo" and a wine cellar "La Cella di Bacco" offer guests exclusive moments to experience. Free your Senses in our unique SPA "Amore & Psiche". ... more less
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