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“Bad experience, completely unprofessional”

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B&B Central Hostel Milano
Ranked #85 of 270 Milan B&B and Inns
D-Bayern
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
“Bad experience, completely unprofessional”
Reviewed 29 August 2012

We had reserved a room for two in this hostel but were completely disappointed when we arrived in Milano.
This B&B is situated in a backyard, without a label of a few square centimeters on the wall, you wouldn't even find it.
A very unprofessional staff member received us in the backyard and accompanied us inside.
The photo of the kitchen they present is actually the corridor, but ok, so far everything is fine for a B&B location for one night.
He made us sign the check-in documents without having any idea about the room we had reserved one night before. After he had a few phone calls with some person (probably some other staff member), we guessed that the hostel was actually complete. He asked us again and again if we had received a confirmation mail from Booking.com (would we go to Milan without that?). Finally, he took some bed sheets, which proved that there was no room prepared for us and wanted us to get on his car in order to bring us we don't know where. So we decided to leave and were forced to look for another hostel for the same night.
When we had left, he stayed for some more 5 minutes on the phone with the other person. This means that the hostel is really unorganised.

Really unprofessional and dubious handling! I have no idea where all the positive comments come from but we advise you to better choose another place to sleep in order to have a pleasant stay!

  • Stayed August 2012, travelled as a couple
    • Service
Helpful?
7 Thank Verena_BD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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197 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (11)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
1 review
Reviewed 14 June 2012

Location is great, just 10 mins walk from cental train station.

Rooms and washroom are absolutely clean, the owner clean it thoroughly every afternoon.

Wifi network was fast and stable.

Plus the owner was super nice and very helpful!

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hippopfunky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about B&B Central Hostel Milano

Property: B&B Central Hostel Milano
Address: Viale Andrea Doria 44, 20124 Milan, Italy
Region: Italy > Lombardy > Milan > Bicocca
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
Ranked #85 of 270 B&Bs / Inns in Milan
Price Range (Based on Average Rates): £
Number of rooms: 4
Official Description (provided by the hotel):
The Central Hostel Bed and Breakfast Milan is the ideal place for leisure and for business trips in the city. It 'located in the famous shopping district, the bustling Corso Buenos Aires, full of vitality, lights, shops and restaurants of all kinds. A few minutes from Central Station, Piazza San Babila and the Duomo. The property is located in the heart of the city, enjoys a strategic location, favored by the proximity to all the links to the major subway lines, red and green line "Loreto" and night buses. It is also directly connected to the Fair reached in just 15 minutes, which stops right outside the B & B. Here you will find hospitality and cordiality, combined with a family atmosphere and high quality services and prices are always competitive, make the perfect place to stay in Milan. ... more   less 
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