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“Hotel Price total scam”
Review of Hotel Roxy

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Hotel Roxy
Ranked #223 of 427 Hotels in Milan
Los Angeles
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Hotel Price total scam”
Reviewed 7 May 2013

This is a mixed review. The hotel is a perfectly good 3-star hotel. It's clean. They offer a nice breakfast and it's in a good location. However, if we had paid anywhere between $80 - $90 like it seems most people are I'd be writing a glowing review. Instead, I went through Hotwire and used their blind bid on a region in a city hoping to get a good deal and we ended up paying $322 a NIGHT for this very simple hotel. A complete and utter scam. I will never use Hotwire again and frankly never go to this hotel again for agreeing to participate in such a scam.

Stayed April 2013, travelled as a couple
Helpful?
1 Thank Pmarks2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
roxynette, Direttore at Hotel Roxy, responded to this review, 10 May 2013
Good morning Mr. Pmark2
We are disappointed and even a little 'surprised of what' they wrote.
He booked in a period of a big trade fair (furniture fair) in Milan and this week the prices of all the hotels are also rising by 300%.
We are surprised 'cause at the time of booking you did not notice the price, very different from the usual 60-90 dollars?
please kindly, the next time you book to make more 'attention to the price, regardless of the' hotel.
Sincerely
Hotel Roxy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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284 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (10)
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English first
Scarborough, United Kingdom
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 14 October 2012

This hotel is extremely good value, we paid £65 roughly for a triple room and it is within walking distance of a lot of Milan's attractions such as the Duamo, which is around a 20 minute walk away.

The rooms were clean, the bathroom was clean although a little small.

The breakfast was good, continental style with lots of choice.

The only downside were two incidents, firstly when we walked out of the hotel with our keys, no one attempted to stop us despite being stood at the desk and no one had warned us that this wasn't allowed. Upon our return a different staff member was at the desk and he did not take kindly to our taking the keys, he repeated at least 3 times in a very angry tone 'the key never leaves' despite me telling him that no one had told me that. Totally rude and unnecessary attitude.

The second incident was on our departure morning where the housekeeper walked into the room without knocking at 7am, surely the aforementioned keys would show which rooms were occupied or at least a knock would show that it was occupied.

Overall this was a decent hotel and I would have rated it higher but I do not stand for rude staff and thus have marked it down accordingly.

  • Stayed October 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank oligraham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Droitwich, United Kingdom
Level 6 Contributor
158 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 25 September 2012

I stayed at the Roxy for a weekend break with friends.

The hotel was in a perfect location, only 10 mins from the nearest metro stop and a few nice bars / restaurants nearby if you didnt want to go to far into the centre. The room was clean and a decent size (we had two x triple rooms). Front desk staff were pleasant and polite. Breakfast was a decent buffet spread, my friends loved the custard croissants!

The tram line that ran outside the hotel didnt bother us as we were too tired to be kept awake by it and they ran all over the city so a bit of noise was inevitable!

The cons were... I didnt like the metal? shutter that we couldnt lift up but thats my only complaint. Its a pity the breakfast area couldnt be bigger as it was a bit of a jostle by the kettle but the twining tea bags made up for this!

I would recommend this hotel

Room Tip: Try for the third floor
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Stayed September 2012, travelled with friends
Helpful?
Thank rockmylobster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sao Paulo, SP
Level 4 Contributor
40 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 2 June 2012

Despite a good location, the hotel room, staff and facilities are not as good as should be.
We experienced bad moments such as change our luggage with strange clients in another room.
We shall not recomend it.

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Deda78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Espoo, Finland
Level 3 Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 5 April 2012

the hotel was clean. Small rooms, specially if you travel with two people. Done ever take the 2nd floor rooms because the tram is very loud for that floor. 3rd floor friend confirmed that it is not bad for 3rd floor. There breakfast was organized in a side of the lobby, which is not really the best view. And only one person works in reception, if you try to checkout in a time where everyone is checking out you might need to wait for a 30min.

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dinesh W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amsterdam, The Netherlands
Level 4 Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 26 March 2012

Hotel Roxy is situated in a very good location, in a pleasant neighbourhood, a 4 min. walk from Metro station Porte Venezia and Corso Buenas Aires . We choose this particular hotel because it was very close to our friend's apartment, and were pleasantly surprised by the service and cleanliness of this little hotel. There is a supermarket nearby and the tram runs passed the hotel.
The hotel has a modest eclectic interior, the rooms are not big, but adequate for anybody who spends most part of the day shopping and sightseeing in Milan. There is a minibar in the room. The breakfast buffet offers a variety of cold meats, jams, croissants, crackers, hard boiled eggs, juice, coffee and tea of course. When I asked for hot milk for my coffee, the waitress attending the buffet kindly offered to make me a cappuccino, which she then did every morning of my stay. Nice bit of personal attention to the modest needs of a guest.

  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Reeszoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto
Level 5 Contributor
45 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 27 February 2012

1. Not possible to unpack your luggage from car. Hotel doesn’t have any place to park your car nearby even for a few minutes. You have to park somewhere and take your luggage on hands
2. They give us wrong room (singe instead of double) for 2 people and refuse to make refund. After I complained to booking.com they asked for so many credit card credentials, that I would prefer not to have refund but avoid credit card fraud. (One of my credit cards was blocked already in June 2011 because of fraud in Italian hotels)
3. Sunday night neither us nor our friends (staying in another room), didn’t sleep at all. We saw in Hotel big group of girls with really strange and too heavy makeup assisted by couple of guys.
They have been screaming, laughing, calling by phone to all rooms in hotel the whole Sunday night. Hotel staff did nothing to stop it. When I complained to receptionist he answered: “It’s Sunday night. What did you expect?” Therefore, I made a conclusion that this hotel is used as some kind of “party lounge” in some nights.

  • Stayed February 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AlexLop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Roxy

Property: Hotel Roxy
Address: Via Nino Bixio 4a | Near Porta Venezia, 20129 Milan, Italy
Region: Italy > Lombardy > Milan
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Airport Transportation
Hotel Style:
Ranked #223 of 427 Hotels in Milan
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Roxy 3*
Number of rooms: 36
Reservation Options:
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Also Known As:
Roxy Hotel Milan

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