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“Convenient, comfortable, quiet” 4 of 5 bubbles
Review of Hotel Florence

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Hotel Florence
Ranked #117 of 430 Hotels in Milan
Kansas City
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Convenient, comfortable, quiet”
4 of 5 bubbles Reviewed 31 August 2013 via mobile

This is my 5th night in the hotel. The room is small, but I'm a single traveler, so it is perfectly adequate. Room is very clean. Breakfast is bountiful, with many choices. I chose the hotel because it is very close to a Metro stop (Loreto) and only two stops away from the Stazione Centrale--I arrived by train. The staff member who checked me in was Alex (Alessandro), and he has been very helpful and has a good sense of humor. He suggested a couple of places to eat nearby, both of which I tried and liked, and he recommended a different way of getting to the airport (I am leaving by air) than I had originally planned on. I am following his recommendation. I took a day trip to Stresa, and reserved a train ticket on the Internet. Alex helped by pulling the reservation up on his computer and then printing out the ticket for me. If I were to return, I would stay at the Hotel Florence, and I would hope that Alex would still be here.

Stayed August 2013, travelled solo
Helpful?
1 Thank johntyogi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Florence_staff, Responsabile relazioni con la clientela at Hotel Florence, responded to this review, 8 September 2013
Dear Mr. John

We are very happy you enjoyed the service provided by our valuable collaborator Alex ,the breakfast room staff and the housekeeping staff. Try to help our guests by booking and print tickets, suggest good restaurants and fastest and convenient ways to reach the airports, as well as providing a good service overall, it 's our mission. We are pleased to have left to you a good memory and Alex and all the staff hope to have you back as our guest soon.

Sincerely
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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409 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (15)
Date | Rating
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  • English first
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  • French first
  • German first
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English first
Moscow, Russia
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed 29 August 2013

If you are not super picky, this hotel would be a right choice for you. I travel to Milan mainly for shopping so I don't need too many facilities :) I just don't have enough time to use them :)
The hotel is close to Loreto station and Corso Buenos Aires if you are interested in some budget shopping. The restaurants in the area are nice and cheap.
The room was quite simple but had everything you might need for a short stay and even a small balcony :) Breakfast included cheese, sausage, various kinds of bread, yogurt, fruit, juice, etc. The staff was very helpful, though not everyone spoke English.
The hotel offers free Wi-Fi but passwords are valid for 24 hours and for one device so you'd better get as many passwords as possible at check-in ;)
By the way, there is a great and very popular chain gelateria near Loreto called GROM.
Overall, it was a nice stay and I'll definitely stay there again.

  • Stayed July 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank spicecath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Florence_staff, Responsabile relazioni con la clientela at Hotel Florence, responded to this review, 8 September 2013
Dear customer,

Thank you for your positive opinion and have described so well our convenient location close to the main shopping streets. A few minutes walk from Corso Buenos Aires, 2 km of shops for all budgets, and only 5 minutes by subway from Via della Spiga, Via Montenapoleone and Corso Vittorio Emanuele, where you can find the best Italian designers boutiques and not only.
Our three-star hotel, with its comforts and services adapted to its category, host a lot of customers who visit Milan for shopping. Twice a year, during sales, we offer very attractive promotional rates. We also provide all the information to easily get to outlets outside Milan (Serravalle, Fox Town, VicoLungo, etc. ..)
We'll wait to have you as our guest again in the future.

Kind regards from all the Staff
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Gold Coast, Australia
Level Contributor
85 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 21 August 2013 via mobile

Great rooms, comfortable and very clean. Alex, the 'King', the Manager, is most helpful and just so very friendly. Nothing is too much trouble for him and he went out of his way to help us with how to get around the city, and recommended a good restaurant nearby. The breakfast is fantastic with lots of choice in a charming area in the hotel. A highly recommended hotel. Thank you Hotel Florence and Alex.

Helpful?
Thank cromartylass
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Hotel_Florence_staff, Responsabile relazioni con la clientela at Hotel Florence, responded to this review, 8 September 2013
Dear guest,

thank you very much endeed! We are very happy you enjoyed the service given by our valuable collaborator Alex, as well as the service provided by the staff that works at the breakfast room and the housekeeping staff.
Trying to facilitate the stay of our guests is very important to us. We hope to have left you a good memory and that you will choose our hotel again for your future visit to Milan!

Sincerely
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Melbourne, Australia
Level Contributor
76 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
5 of 5 bubbles Reviewed 21 July 2013

Upon entering Milan and knowing only that it is in the centre we just put name of this hotel to our Sat-nav system and never looked back. We were greeted by the friendliest staff and booked room on the spot. Everything we asked regarding our Milan ventures staff at the reception was only too happy to answer and helped us how to navigate and locate our desired attractions. We also had parking spot in the courtyard of the hotel which was a big relief. Situated only approx.2 blocks from Metro station, we walked to a Loreto Stop and we took M1 line to a San Babila, where Duomo,Teatro Alla Scala and Milano Galleria are.
Room was spacious and clean. Bathroom was small but interestingly had a decent sized shower with all amenities. Hotel has a free WIFI. Our room featured AC and a ceiling fan. Night sleep was uninterrupted, as neighbourhood is really quiet. Beds were comfortable to sleep. Breakfast was delicious and had good assortment. I would gladly stay again in this hotel if I went back to Milan.

  • Stayed June 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank suzie-luvs-travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Florence_staff, Responsabile relazioni con la clientela at Hotel Florence, responded to this review, 28 September 2013
Dear Madam,

thank you very much for your wonderfull rewiew and and thanks for having described in such detail all our services!
We hope to have you as our guest in the future.

Best regards
The Staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Interlaken, Switzerland
Level Contributor
42 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 17 July 2013

Didn't do too much research before visiting Milan and just booked this hotel for my friend and I. The hotel was located just 2 x blocks from the Loreto Subway stop and not too far from the shopping district. We were only there for a weekend to catch up after a long time and had booked 2 x single rooms. The rooms are spacious enough and have a decent sized shower. There is A/C too which was great on a hot weekend in July. The staff are all very friendly and the breakfast was varied and plenty. I'd stay here again if I went back to Milan. The hotel dining recommendation were also very good.

  • Stayed July 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank alpbabe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Florence_staff, Responsabile relazioni con la clientela at Hotel Florence, responded to this review, 8 September 2013
Dear Sir,

thank you from all the staff of the Hotel Florence for your review. Positive comments like this motivate us to do better. We are glad that the choice of the hotel,made ​​by the agency, was suitable to your needs and matching the description. Transparency and fairness are fundamental principles for us.
We would be really happy to have you back as our guest in the future. On the internet it is easy to find our official website on which book or call us. You can also take advantage of special offers or be informed about events in Milan through our Facebook page.

Warm greetings from all the staff!
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Loddekopinge, Sweden
2 reviews
5 of 5 bubbles Reviewed 6 July 2013

I went to Milan with my family in july.
Alex, at the desk, gave us great rooms, even though I had forgot to book anything in advance (or rather, I thought I had booked through a booking site but never got any confirmation from there).
I loved the hotel, the staff were very friendly and helpful all the time.
Breakfast was really good, lots of choices. And if you have an early checkout, they will arrange a breakfast box if you tell them one day ahead.
Parking outside on the street is only 4 Euro/day, so I used that. Parking ticket have to be bought at a tobacco store 100m from the hotel (you can ask in the reception).
It is close to Loreto metro (<5 min walk) from where you can go to the Duomo with M1 line in less than 10 mins.
The neighborhood is quiet and calm.
I would go there again next time I go to Milan.

  • Stayed July 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank fanesp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Florence_staff, Responsabile relazioni con la clientela at Hotel Florence, responded to this review, 8 September 2013
Dear Sir,

a sincere thank you for your review. We are happy to have been able to solve the small hiccup regarding your reservation :) Happy that the accommodation was confortable and good , as well as breakfast, cleaning and position relative to the sights of Milan.
If you'll decide to return to Milan and still choose our hotel , please contact us directly through the website, e-mail or telephone. Alex, Stefano, Ovidio and Silvana will be happy to help you to book a room for your needs with the most affordable price.

See you soon!
Sincerely
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bamberg, Germany
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 13 May 2013

We have been three mothers with three girls ( age 16) in the Hotel.
Rooms with balcony are ´nice clean and big.
Very helpful and friendly stuff, inform you regards points of interest good restaurants and shopping. Call for make you reservations in Museums or restaurants.
Location is good only 3-4 mints walk to metro and 15 mints to get to domo.
Breakfast is good only room a bit tiny.
Park place in the hotel and also around easy to find parking place.
wi-fi is free all over the hotel area= Great!!! This is good service
We would love to come again!!!

  • Stayed May 2013, travelled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank iris y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Florence_staff, Direttore at Hotel Florence, responded to this review, 15 May 2013
Dear Madam,
it was a pleasure to offer to you and your beautiful family all the help to enjoy your holiday in Milan.
Me and all the staff: Stefano, Alex, Ovidio and Teresa thank you for your kindness and education, and to have written your rewiew so fast ! If you decide to return to Milan for another vacation, remember to write us an e-mail so we can reserve in time your visit to the Last Supper!
Best wishes to you and your family from all of us.

Silvana
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Florence

Property: Hotel Florence
Address: Piazza Aspromonte 22, 20131 Milan, Italy
Region: Italy > Lombardy > Milan
Amenities:
Bar / Lounge Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
#17 Best Value Hotel in Milan
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Florence 3*
Number of rooms: 29
Reservation Options:
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Also Known As:
Hotel Florence Milan

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