We stayed there two separate occasions during our trip to Italy, the 2nd time was much better (due to staff, room size, bathroom, and room itself).
They don't have maps of the city, which is inconvenient. The staff was helpful, but you can't take them with you while you're walking around. They helped bring the luggage up the stairs (no elevator). We were leaving the hotel early to catch a flight, and they accommodated us with an earlier breakfast. Breakfast is no extra charge, but they will not give it to you unless you check the option when booking the room.
The first time, we were on the 4th floor, the person working wasn't the most helpful, and we didn't get breakfast. The 2nd time the staff was helpful, friendly, and we were on the 2nd floor. It depends on the staff and room location.More
- Free Wifi
- Breakfast included