Unforunately, my review is not so much about the hotel itself, but the fact that I was victim of a credit card scam due to this hotel (and their staff).
I stayed here in May (18 and 19). As usual, i provided the reception with my credit card upon arrival. The next day, I asked for a cell phone charger. I was given one, but was asked again for the credit card (for deposit/security reasons). Again, this was at the reception, side desk though. Finally, upon check out, I handed the card again, settled the bill, and left.
I did not pay anything else in Milan or Italy with that credit card, nor did I withdraw any money from ATMs. I did not lose the card, and apart from these reception encounters, it was (and it still is) with me all the time.
A month later, there were charges of 11,000 Euros made across Milan in various shops (Swarovski, Replay etc..). How did they pull it off, I do not know, as the card was with me, but it happened nevertheless. Until then, I had only read about these things, but it happened nevertheless. This was a business card, and the bank did check with my firms finance department 'whether I was making any payments in Italy', which translated into 'whether I have been in Italy', which I confirmed, so the thief was able to get on with it until June 28, and by then we blocked the card.
The point is, I do not trust this hotel, their reception and their staff. Unfortunatelly, it painted an unpleasant picture of Milan and Italy too, but I would like to believe that this was an exceptio
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