Stayed three nights. Front desk was stretched and they did not acknowledge us as we walked up to it - just a "Sorry, I will be with you in a moment" would have sufficed. However, once we had their full attention the staff were friendly, helpful and gave us a free room upgrade probably because they were not busy during a rainy week in November! I thought that all staff were friendly, helpful and professional. The room 218 had a nice view over the garden and was quieter than some hotels in Milan. Tacky gold plastic clothes hangars in the wardrobe broke under pressure but overall well maintained furniture. Walk to the metro is only 3-4 minutes down a main road. Few restaurants in the area unless you are prepared to walk 5 minutes, but those that are nearby were good quality and reasonable value. Free 30 mins internet access in lobby was useful. Breakfast was decent. They told us that taxis would only take 5 mins to appear when called but we waited 10-15 mins so beware of this if you are in a hurry and book earlier during rush hour. We would stay here again as long as we could get a good room rate through the usual Websites.
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- Also Known As:
- Grand Visconti Palace Hotel Milan
- Grand Hotel Milan