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“Great hotel :)”

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Grand Visconti Palace
Ranked #41 of 428 Hotels in Milan
Certificate of Excellence
Reviewed 30 November 2013

We were in Milano for several days and really enjoyed the hotel.

The staff is very helpful and friendly, the rooms are clean and nicely decorated, the breakfast was amazing with a lot of variety and it's close to the metro lines to the city center. (The hotel itself is not close to the city center.)

We will definitely stay here again when we are in Milano.

  • Stayed: August 2013, travelled as a couple
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Thank Erwin V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yvl, Responsabile reception at Grand Visconti Palace, responded to this reviewResponded 5 December 2013

Dear Winnie1500,

thank you for taking the time to leave your positive comment.

We will let the housekeeper and food and beverage manager know your feedback as we treasure our staff and we are very proud of them..

The Grand Visconti Palace hotel, as you said, is very closed to the underground and it is only four stops away from the centre, in fact it takes less than ten minutes to reach the Duomo square.

Kind Regards,

Debora Bonati
Duty Manager

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481 - 487 of 1,869 reviews

Reviewed 29 November 2013

This is a very good hotel, the service and decoration is wonderful. The rooms are very nice and large and the facilities very good indeed. It is not in a central location, but a short ride on the metro to the centre and only 14 euro taxi from the airport. If you are looking to relax in nice surroundings I would recommend this hotel. The bar, restaurant, swimming pool and lobby areas are extremely clean and well managed, the rooms were faultless. I expect you won't find a better value hotel in Milan.

  • Stayed: November 2013, travelled on business
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Thank jon r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yvl, Responsabile relazioni con la clientela at Grand Visconti Palace, responded to this reviewResponded 3 December 2013

Dear Jon R,

Thank you, your feedback is very much appreciated, both for the time you have dedicated to leave your opinion about us and for your kind words. Our main goal is to make every guest feel like at home, becoming a returning member of the GVP Family, therefore we hope to welcoming you back soon to your Milan home.

Warmest Regards

Antonella Mecrani
Concierge & Guest Relations

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Reviewed 18 November 2013

Overall the experience in the hotel was pretty good. Very clean, nice breakfast, beautiful huge room. The bed though was not double but two singles united. A very nice thing is Bernie from the concierge. Extremely polite, helpful and smiley! Unfortunately the concierge was mostly from 3pm to 11 pm. Finally I could not understand why the swimming pool is included in the spa. (Probably because you will need to pay)

  • Stayed: November 2013, travelled on business
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Thank Iwanna K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yvl, Responsabile relazioni pubbliche at Grand Visconti Palace, responded to this reviewResponded 21 November 2013

Dear Iwanna K,

We would like to thank you for your kind feed back, we are happy you experienced a pleasant stay with us.

Bernie is always glad to genuinely assist all our guests with his personal touch, he will be delighted by your comment.
Concerning the Concierge service, having two people that are especially dedicated to it, it is hard to have them available every day 24/7. We inform you that, in order to substitute the Concierge, the front Desk staff are very well trained to assist our guests with all the useful information that tourists usually need and glad to do it.

The entrance to the SPA is included depending on the package you book for, on our web site you will be able to find all the different options.

We hope to welcoming you back soon.

Kindest Regards.

Antonella Mecrani
Concierge & Guest Relations

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Reviewed 18 November 2013

This hotel has been recently named by my company as the best hotel to stay at in Milan. This is due to the value, quality and location in relation to our offices. I have to say I completely agree! This is one of the best business hotels I've stayed in and one of the best overall. Its not always the level of stars or the price of the hotel, its all things compared and contrasted. I'm really looking forward to my future trips to stay here now.

  • Stayed: October 2013, travelled on business
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Thank architorture32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yvl, Responsabile relazioni pubbliche at Grand Visconti Palace, responded to this reviewResponded 20 November 2013

Dear Architorture32,

Thank you! Your feed back is delightful, the kind that gives meaning to our work.
We look forward to welcoming you back soon on your next business trip!

Don’t forget to take a break in our SPA, where, after a long working day, you can finally relax and pamper yourself, during the week it is opened until 10pm, so don’t miss it and take advantage of it!

Kindest Regards.

Antonella Mecrani
Concierge & Guest Relations

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Reviewed 13 November 2013

The four stars granted are LARGELY attributed to the incredible customer service I received from Bernie, the concierge and Enrique, the bar manager.

Bernie was absolutely endearing and genuine. ALL of his recommendations were on point! You can't ask for a more attentive and knowledgeable concierge, especially your first time in a country and unable to speak the language. Unlike the staff at the B4 Milan hotel, the Grand Visconti staff were patient with my Spanish/English attempts at Italian. :-)

Enrique was personable, but still very professional. He and his staff were also very attentive.

The rooms are gorgeous. The toiletries and turn down service were indulgent. Overall, I found housekeeping to be thorough, except for the late return of my ironing. Even with that the front desk reduced the charges.

I was not impressed with the restaurant's fare, although the ambience is very romantic. Instead get a recommendation from Bernie for local dining!

Room Tip: Ask to be facing the courtyard.
See more room tips
  • Stayed: September 2013, travelled on business
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Thank YoungRudy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yvl, Responsabile relazioni con la clientela at Grand Visconti Palace, responded to this reviewResponded 17 November 2013

Dear YoungRudy,

What a satisfaction to read your wonderful experience with us! This is the recognition to the daily effort the staff put into their job. The staff are the lifeblood and heart of the hotel, what makes the difference. We are glad you came across one of our best assets to the hotel: Bernie who does his job with passion and dedication. Both Bernie and Enrique are very professional and will be happy to read your feed back.
Thank you for the suggestion about prices of our restaurant, we will take it in consideration.
We hope to welcoming you back soon in order to provide you with another unforgettable stay.
Best Regards

Antonella Mecrani
Concierge & Guest Relations

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Reviewed 11 November 2013

I stayed for 2 nights , the hotel is more a 5 star hotel than a 4 star ... the room is nice and clean and all needed amenities are available even ( face wash and tonic ) , services are perfect, the gave us an upgrade on arrival to executive room.
Breakfast was excellent, location and car parking are all perfect even hotel staff are very helpful and professional.
the only thing that could be improved is internet service, its chargeable per appliance rather than room.
other than that the hotel is perfect.

  • Stayed: October 2013, travelled with family
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Thank suzi50179
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yvl, Responsabile relazioni pubbliche at Grand Visconti Palace, responded to this reviewResponded 15 November 2013

Dear Suzi50179,

Very pleasant comments, thank you!

We all do our best in order to make our guests feel pampered and relaxed. Whenever possible we try to upgrade our guests to the best available room in order to make them feel even better.

As far as the Internet connection is concerned we will take it in consideration, passing it directly to our management.

Looking forward to welcoming you back soon.

Kindest Regards.

Antonella Mecrani
Concierge & Guest Relations

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Reviewed 8 November 2013

The hotel was really nice and welcoming.
The staff was extremly friendly and professional.
They took really good care of us and all the tiny request that I had where taken care off really quickly.
The buffet breakfast was quite nice, although one day we had a football team staying that created a tiny chaos but beside side, it's a true 4stars hotel.
Definitevely I will come back to this place if I go back to Milan.

  • Stayed: November 2013, travelled as a couple
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Thank Benjamin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yvl, Responsabile relazioni pubbliche at Grand Visconti Palace, responded to this reviewResponded 15 November 2013

Dear Jbatko,

Thank you for taking the time to give us your nice feed back. We are glad you experienced such a good stay with us and we hope to welcoming you back soon.

Best Regards.

Antonella Mecrani
Concierge and Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grand Visconti Palace

Address: Viale Isonzo 14, 20135 Milan, Italy (Formerly Grand Visconti Palace Milan - MGallery Collection)
Region: Italy > Lombardy > Milan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#14 Spa Hotel in Milan
#19 Family Hotel in Milan
#26 Business Hotel in Milan
#26 Romantic Hotel in Milan
#35 Luxury Hotel in Milan
Price Range: £96 - £216 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Visconti Palace 4*
Number of rooms: 172
Reservation Options:
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Also Known As:
Grand Visconti Palace Hotel Milan
Grand Hotel Milan

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