Booked this as a part of this as a part of a BA package and based on TA reviews. It did not start off so well as I have an injury which makes sleeping difficult to say the least. I had contacted the hotel and asked to not be on the street side as other reviewers have said it is noisy. This would be an issue for me as once I am awake that is it for the sleeping. When we checked in they put me in a street side room. I went back to the desk and after a few minutes of explaining my problem we were moved to a court yard room. The room was very clean, large and well supplied with robes/slippers etc. There was also a turn down service which is a very nice touch. The staff very friendly went over and above to make sure your needs were met and your stay was pleasant.
One thing that stood out is the breakfast buffet - it is amazing (no egg station) with a very wide selection of foods. What truly impressed me was the fact they were still re-stocking items 15 minutes before it was do to be shut down.
My compliments to the management and staff - Milan is always my starting point in Italy and this will now be my first nights stay.
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- Also Known As:
- Grand Visconti Palace Hotel Milan
- Grand Hotel Milan