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All reviews boutique hotel gallery room department store queen size bed the galleria vittorio emanuele ii fantastic location central location complimentary water junior suite few meters lovely room upon check shopping area definitely stay here again business trip visit milan duomo
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Reviewed 21 September 2004

I reviewed lots of hotels before deciding on the Gray, and after staying in many 5* hotels during a European trip this was the most disappointing. Being in the architecture field I was eager to see what the hotel had in store. All the reviews were accurate, it was calm, cool, chiq and dark. However, it was a little too 'cool', the room was very small (no plasma tv or Stark bath in a 300 euro/night room) the bathroom was very compact and the shower leaked badly (the hydro shower was very ineffective). Overall it was a really disappointing experience. It's one plus is that it is in a fantastic position, but I would recommend the Four Seasons for a better level of service and value for molto euros.

5  Thank Vacationer35165
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 July 2004

My and my wife stayed at the Gray for 1 night in May-04. The hotel is situated on a calm street just by the duomo.
I must say it was the coolest hotel I have ever stayed in. If you like top design, this is the place for you. We booked a standard room and we had a Phillipe Starck tub in our bedroom, flat-TV and everything was design in a minimalistic style.

Only reason why this is not a top grade (I honestly thing the 330 euro we paid was money well spend) is that the service was not 100%. It was adequate, but not what you can expect from a 5 star hotel.
For example there was a couple of times we found ourself waiting for the 2 receptionists to finish talking before helping us...
Nevertheless, if I can afford it, this is where I'm staying next time I'm in Milan.

6  Thank agne t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago
Google Translation

Room Tip: ドゥオモが見える部屋を予約すると良いと思います
  • Stayed: September 2018, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mary N, Guest Relations Manager at Sina The Gray, responded to this reviewResponded 1 week ago

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago
Google Translation

  • Stayed: September 2018, travelled on business
    • Value
    • Location
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mary N, Guest Relations Manager at Sina The Gray, responded to this reviewResponded 2 weeks ago
Google Translation

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 September 2018
Google Translation

Stayed: July 2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mary N, Public Relations Manager at Sina The Gray, responded to this reviewResponded 5 weeks ago
Google Translation

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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