I considerd very intensively before I chose this hotel. It looked very stylish on the photos and is situated very central. On arrival we were shocked because the room was very, very small. Furthermore, the heating didn't work and we tried to regulate the ac, but it didn-t work. At the reception we were told that the ac can only be regulated from there, but not in the rooms (!!!). The night was terribly loud with lots of noises from the streets.
The next morning, we didn't have warm water in the shower and the pressure of the water was very low, too. I hurried down to the reception in my bathrobe to say that I really would appreciate a warm shower. I was offerd to take a shower in another room. Later on, we asked for another room. We were told that at 14:00 hours another (and bigger and warmer) room would be ready for us. At this time however, we were told the room wasn't ready yet and had to return one hour later. But than it still wasn't ready....Finally we got the room at 18:00.....The 2nd room was bigger, nicer, no problems. But when I checked out the following morning, they wanted me to pay a much higher price, beacuse the room was a superior category.....Incredible! If you want to spent a nice time in Milan without getting angry, choose another (and cheaper) hotelMore
- Free Wifi
- Room Service