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“luxury contemporary”
Review of Park Hyatt Milan

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Park Hyatt Milan
Ranked #4 of 427 Hotels in Milan
Certificate of Excellence
London, United Kingdom
Level 5 Contributor
60 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“luxury contemporary”
Reviewed 10 September 2011

Comfortable hotel with new facilities and rooms in the best location of Milan - right in the heart of the historical and shopping area. Very nice restaurant under the Dome; rooms can be dark but you get all the comfort and the service is really good. Very convenient to start your day walking and team is really helpful..good address

Room Tip: executive room
See more room tips
  • Stayed March 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Leonora M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ceccherelli, Direttore generale at Park Hyatt Milan, responded to this review, 29 September 2011
Dear Madame,

thank you very much for your kind review on TripAdvisor.
We are very happy that you enjoyed your stay with us and appreciated our services.
We are already looking forward to welcoming you back soon!

My warmest regards
Claudio Ceccherelli
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,689 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (142)
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St. Gallen
Level 4 Contributor
47 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
Reviewed 6 September 2011

This hotel has a great central location, great service and great large rooms. The only negative thing that one may state is that it's very pricey... perhaps a little too pricey... but definitely it's a standard hard to match in Milan (perhaps the FS) .

  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank scoi00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ceccherelli, Direttore generale at Park Hyatt Milan, responded to this review, 15 September 2011
Dear Sir,

thanks so much for having taken the time to leave your review on TripAdvisor.
We are happy that you appreciated our hotel and services.

We are already looking forward to welcoming you back soon!
Best regards
Claudio Ceccherelli
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai, India
Level 4 Contributor
39 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 5 September 2011

What a brilliant note; Truly # 1 in Milan. Fantastic location at the Duomo, Galeria Vittoria and stone's throw from the Golden Quad. Great and flexible service. nice rooms with a great design.
Wife and I returned from a great stay in Como to the Park. From the start, the staff were very flexible and accommodating. they ensured a late check-out, provided strong concierge support and overall were very friendly.
Do note this is a luxury hotel and so not cheap by and standard.

  • Stayed September 2011, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Jude2410
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Venice, Italy
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 31 August 2011

I had a wondefull stay at this place the area is simply beautiful and the food is fantastic really enjoyded it in Christmas worth going again next Christamas even for shopping.

  • Stayed December 2010, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Stella B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ceccherelli, Direttore generale at Park Hyatt Milan, responded to this review, 15 September 2011
Dear Madame,

thank you for your "bellissima" review!
We are looking forward to welcoming you back for Christmas time!
My warmest regards
Claudio Ceccherelli
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 4 Contributor
39 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 24 August 2011

One of the best hotels i have ever stayed in. Location could not be better, 1 minutes from Duomo and La Scala. Rooms are extremly nice and comfortable, we took a standard and it was simply great, I can only imagine how nice are higher categories. The king size bed is very good and i should mention the linens are superb!!! The bathrooms is huge, in very warm colors and with plenty of towels and amenities. When we was in the city it was 36 c, however room was cool and you can not hear the
airconditioning, so it does not disturb you. The room service is
very fast. However, I am sure that the best thing and the soul of the hotel is their staff!!! Be sure you will be treated and taken care of as the most welcomed guest! Well done, Hyatt!

  • Stayed August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Felix1209
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ceccherelli, Direttore generale at Park Hyatt Milan, responded to this review, 15 September 2011
Dear Sir,

Thank you very much for taking the time to leave your comment on TripAdvisor.

We are very happy that you enjoyed your stay with us and were satisfied with our services.
Your amazing comment regarding our staff is the best compliment that a General Manager can receive and rest assured that I will rely your nice words to all my staff.

We are already looking forward to welcoming you back soon!
My warmest regards
Claudio Ceccherelli
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hong Kong, China
Level 3 Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 22 August 2011

Fab hotel, they think of everything that you could possible need and put it in your room. Great pedicure in the spa and the breakfast was lovely. Best location.

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Ali29HongKong_China
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ceccherelli, Direttore generale at Park Hyatt Milan, responded to this review, 29 August 2011
Dear Madame,

thank you very much for your kind review on TripAdvisor.
We are very happy that you enjoyed your stay with us and appreciated our services.
We are already looking forward to welcoming you back soon!

My warmest regards
Claudio Ceccherelli
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai
Level 3 Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 22 August 2011

i cant understand why this is rated the best tripadvisor hotel in Milan - apart from the helpful concierge and excellent location this hotel does not live up to Park Hyatt standard. Rooms are tired and are small considering the wardrobe, luggage rack and minibar are in bathroom (and Park Hyatt really should rise above the magnetised mini bar) ,the bed is kingsized but jammed in an alcove, ), slow housekeeping service. Surely there is better in Milan.

  • Stayed August 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank awayfromhome121
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ceccherelli, Direttore generale at Park Hyatt Milan, responded to this review, 29 August 2011
Dear Madame,

thank you for your useful feedback on Tripadvisor and please rest assured that we have taken in consideration your comments.

We apologize if you have been probably assigned to one of our few small rooms; I don't know if during your stay you asked to change the accommodation but I am sure you understand that all the nice and exclusive hotels around the world have always some small rooms. Of course the Guest has his expectations and the right to complain but a hotel and its accommodations can't be judged just for one room. I would like also to inform you that within the end of September the few rooms to be refurbished will be completed.

Rest assured that our focus has always been our Guests' satisfaction and I hope we will have the opportunity to welcome you again and to show you the effective standard of our hotel and that the wonderful comments we have received until now on Tripadvisor are deserved.

My warmest regards
Claudio Ceccherelli
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Park Hyatt Milan

Property: Park Hyatt Milan
Address: Via Tommaso Grossi 1, 20121 Milan, Italy
Phone Number:
Region: Italy > Lombardy > Milan > Centro Storico
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#2 Romantic Hotel in Milan
#3 Spa Hotel in Milan
#3 Family Hotel in Milan
#4 Luxury Hotel in Milan
#8 Business Hotel in Milan
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Park Hyatt Milan 5*
Number of rooms: 106
Official Description (provided by the hotel):
Five-star luxury hotel in historical building - Heart of Milan, steps from Piazza del Duomo and Teatro alla Scala opera house. ... more   less 
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Also Known As:
Park Hyatt Milan Hotel Milan
Hyatt Milan
Milan Hyatt

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