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“Always superb. Reliable. just change the Internet provider PLS.”
Review of Park Hyatt Milan

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Park Hyatt Milan
Ranked #4 of 428 Hotels in Milan
Certificate of Excellence
Beijing
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Always superb. Reliable. just change the Internet provider PLS.”
Reviewed 17 May 2012

Excellent service. Professional and top quality people.
Location is of course excellent but it's really the people and the professional amd smart approach of all the staff, including the GM which make this property the choice in Milano.

Just the swisscom Internet service SUCKS.

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BeijingWsch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ceccherelli, Direttore generale at Park Hyatt Milan, responded to this review, 18 May 2012
Dear Sir,

thank you very much for your beautiful review.
We are very happy that you enjoyed your stay with us and consider our staff a professional and top quality one! This is the best compliment that a General Manager can receive and I will be pleased to share it with my team.
With reference to the internet connection, we do apologize for the temporary inconvenience due to the fact that we are migrating from one provider to another, but we really hope in the next few days to solve the problem.
We are already looking forward to welcoming you back soon!
My warmest regards
Claudio Ceccherelli
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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  • Sleep Quality
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Phoenix
Level 6 Contributor
107 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 13 May 2012

Spent one night in Milan, and choose the Park Hyatt Milan and was so happy ! The staff is simply wonderful , and the rooms and facilities are top notch. The location is excellent, so central to all of Milan, but quiet and private. The concierge and reception desk staff were so helpful, friendly and accommodating. They suggested a marvelous restaurant, and had a bottle of champagne in my room that night for my Birthday .. couldn't have been a nicer stay, and would stay at this property again in a minute!

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bayfieldbelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ceccherelli, Direttore generale at Park Hyatt Milan, responded to this review, 17 May 2012
Dear Madame,

thank you very much for your nice review.
We are very happy that you enjoyed your stay and, above all, your birthday with us and we are already looking forward to welcoming you back soon!

My warmest regards
Claudio Ceccherelli
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Palo Alto, CA
Level 5 Contributor
69 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed 12 May 2012

My wife & I stayed at the Park Hyatt Milano around Milan's epic furniture week show. If you're into design, furniture or need to furnish your house, the show will change your life. It felt 4X bigger than CES. Now onto the hotel -- we were upgraded to a suite upon arrival (yay) which made the astronomical rates slightly more palatable. Everyone at the hotel was gracious and efficient, recalling our names and drink preferences at the hotel bar. Room service was excellent with food being delivered in under 20 minutes. The Park Hyatt also provides complimentary bottled water and Nespresso-esq pods in room. The hotel's bar menu had limited selection so plan on wandering around for food variety, the concierges were helpful in suggesting a variety of nearby restaurants. Our only complaint was the horrid and nonfunctioning wifi, it was complimentary but would only work for 5-10 mins before failing. We called support to no avail and believe the blame lies with the hotel's provider, SWISSCOM.

Room Tip: Ask for a room upgrade, we got our by booking through AmEx Fine Hotels & Resorts.
See more room tips
  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JonnyHei
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ceccherelli, Direttore generale at Park Hyatt Milan, responded to this review, 18 May 2012
Dear Sir,

thank you very much for your nice review.
We are very happy that you enjoyed your stay with us during Furniture Fair and appreciated our services.
On the other hand, we apologize for the inconvenience experienced with internet connection, due to the fact that we are in the process of migrating from one provider to another but we really hope to solve the problem as soon as possible.
We really hope to have the pleasure of welcoming you back soon!

My warmest regards
Claudio Ceccherelli
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia
Level 3 Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 11 May 2012 via mobile

Just stayed 2 nights. Upon early arrival we were told it would be 15 minutes, and it actually was ready in 15 minutes. Great job there. Staff all around was very friendly. Location can't be beat. Spa and steam room was excellent. Room was very nice with plenty of room in the bathroom. Bed was just okay. Only wish there would have been coffee in the room.

Stayed May 2012, travelled as a couple
Helpful?
Thank TNAtlanta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ceccherelli, Direttore generale at Park Hyatt Milan, responded to this review, 17 May 2012
Dear Sir,

thank you very much for your nice comment.
It makes us so happy to receive such positive feedback about guest stays at Park Hyatt Milano.
We are already looking forward to welcoming you back soon!
My warmest regards

Claudio Ceccherelli
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Strasbourg, France
Level 3 Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 9 May 2012

The entire staff were welcoming and friendly from the start; and helpful throughout our stay, with a lot of attention to detail. Our room was spacious and comfortable. The location could not be better - virtually in the Galeria, close enough to La Scala to get back during the interval, and within walking distance of most of the major sites. The restaurant was excellent - and here too the staff were very good. You get what you pay for - but you do have to pay!

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bullivant039
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ceccherelli, Direttore generale at Park Hyatt Milan, responded to this review, 22 May 2012
Dear Sir,

thank you very much for your positive and beautiful review.
We are very pleased that you enjoyed your stay with us and our property in all its aspects and we are already looking forward to welcoming you back soon!

My warmest regards
Claudio Ceccherelli
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tokyo, Japan
Level 5 Contributor
45 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 8 May 2012

Stayed here for 2 nights at the beginning of May. The front staff are amazing. Everyone was great. The people at the reception desk, the concierge, the doorman... They were all friendly, helpful and kind.

Hotel location could not be better. Right in the heart of the city next to the Galleria and the Duomo. Rooms are very comfortable and quiet. The decor is simple but very elegant. The service was exceptional; truly 5 star service.

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Abe L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ceccherelli, Direttore generale at Park Hyatt Milan, responded to this review, 17 May 2012
Dear Sir,

thank you very much for your amazing comment.
We are very happy that you liked our hotel and the location but especially that you appreciated the service of our staff that is the best compliment that a General Manager can receive.

We really hope to have the pleasure of welcome you back soon!
My warmest regards
Claudio Ceccherelli
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aventura, Florida
Level 5 Contributor
90 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 3 May 2012

We had our room upgraded to a 2 story suite, LOVED IT!

  • Stayed July 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joseph D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ceccherelli, Direttore generale at Park Hyatt Milan, responded to this review, 8 May 2012
Dear Sir,

thank you for your beautiful comment.
We are already looking forward to welcoming you back soon!

My warmest regards
Claudio Ceccherelli
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Park Hyatt Milan

Property: Park Hyatt Milan
Address: Via Tommaso Grossi 1, 20121 Milan, Italy
Phone Number:
Region: Italy > Lombardy > Milan > Centro Storico
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#2 Romantic Hotel in Milan
#3 Family Hotel in Milan
#3 Spa Hotel in Milan
#4 Luxury Hotel in Milan
#8 Business Hotel in Milan
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Park Hyatt Milan 5*
Number of rooms: 106
Official Description (provided by the hotel):
Five-star luxury hotel in historical building - Heart of Milan, steps from Piazza del Duomo and Teatro alla Scala opera house. ... more   less 
Reservation Options:
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Also Known As:
Park Hyatt Milan Hotel Milan
Hyatt Milan
Milan Hyatt

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