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“Standards, Location and Staff”
Review of Park Hyatt Milan

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Park Hyatt Milan
Ranked #4 of 428 Hotels in Milan
Certificate of Excellence
Riyadh, Saudi Arabia
Level 3 Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Standards, Location and Staff”
Reviewed 18 August 2013

Been in this hotel from Aug. 11 till Aug. 13. The purpose of my trip was shopping. Most of the shops were a step away from hotel. The staff were very friendly and the room was more than expectation, large and very comfortable. BF served in the lobby with variety of selections. All you need is just ask and every one will be ready to help and answer. Highly recommended for all.

Room Tip: Any room will do the job.
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Abdullah62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GorkaB127, Direttore generale at Park Hyatt Milan, responded to this review, 22 August 2013
Dear Guest,

Thank you very much for your kind review!

We are very happy that you appreciated our location and our service.
We really hope to have the pleasure of welcoming you back in not a distant future!

My warmest regards
Gorka Bergareche
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (142)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Serbian first
  • Spanish first
  • Turkish first
  • Any
English first
New York City, New York
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 13 August 2013

This is an amazing hotel. Perfect location right next to the Duomo (you must go on the roof) and the Galleria, fantastic restaurant and bar, huge rooms and super helpful staff. I highly recommend it. For Americans, a great option is to fly in to Milan and start here, my view is that Milan is so much better than Rome.......

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Alan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GorkaB127, Direttore generale at Park Hyatt Milan, responded to this review, 14 August 2013
Dear Guest,

Thank you very much for your beautiful comment.
We are very glad you enjoyed our property and our city.
We really hope to have the pleasure of welcoming you back in a near future!

My warmest regards

Gorka Bergareche
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California
Level 5 Contributor
55 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 13 August 2013

This is one of the nicest hotels we've ever stayed in--and we've been lucky enough to stay in many top hotels. It is a small hotel that is perfectly located. Basically across a small street from the Galleria Victorio Emmanuelle, and around the corner from the Duomo. This made it very easy for us to pop in and out, particularly because Milan was experiencing its hottest days of the summer when we were there. The staff is extremely helpful, with very personalized service, e.g., the reception clerk who checked us in escorted us to our room. The concierge was particularly helpful. We were concerned that we might not be able to find a taxi after visiting a sight, and we were on a tight schedule, so he suggested we call him and he could then call a radio cab for us (we don't speak Italian and therefore couldn't do it ourselves). This plan worked beautifully. The room was huge and comfortable and inviting, we were only sorry that we wanted to see so many things in Milan that we didn't have more time to spend in the room.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gornie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GorkaB127, Direttore generale at Park Hyatt Milan, responded to this review, 14 August 2013
Dear Guest,

Thank you very much for your positive review.

We are more than happy to hear that you enjoyed your stay and we will certainly share your appreciation with all our employees!
We really hope to have the pleasure of welcoming you back soon!

Sincerely Yours
Gorka Bergareche
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Francisco, California
Level 4 Contributor
37 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 8 August 2013

Wonderful service. Super location. Beautiful rooms. A fitness center. I would without any reservations recommend a stay at the Park Hyatt Milan. We began and ended our trip to Italy at the marvelous hotel and look forward to returning again in the future.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 849Susan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GorkaB127, Direttore generale at Park Hyatt Milan, responded to this review, 12 August 2013
Dear Guest,

Thank you for your beautiful review!
We are very glad that you appreciated every aspects of our property and we are already looking forward to welcoming you back soon!

Sincerely Yours
Gorka Bergareche
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 7 August 2013

We arrived and was greeted in a professional manner and the staff were all smiles which is a lovely feel when you arrive to any hotel after a long trip. Our room was spacious and the overall floorplan was designed really well. The concierge were very helpful and gave us some great recommendations. The breakfast area had a great selection and was very enjoyable. The hotel has a fresh, clean feel to it and everything flows really well. I was very impressed and can rate this hotel a true 5 star! I would definitely stay there again, without thinking! Perfect location for those who love to shop!

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DenGin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GorkaB127, Direttore generale at Park Hyatt Milan, responded to this review, 12 August 2013
Dear Madame,

Thanks a million for such a positive review!
We are very happy you enjoyed your stay and we managed to satisfy your expectations.

W really hope to have the pleasure of welcoming you back soon!
Sincerely Yours

Gorka Bergareche
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Geneva, Switzerland
Level 2 Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 5 August 2013

From the moment we walked in the doors we felt so special and excited to be not only at The Park Hyatt but also in Milan! The location is literally the closest hotel on one of the main entrances to the famous Galleria and Milan Cathedral. All of the staff can speak perfect english and catered to us as if we were the only guests in the hotel our entire stay.

Our room although it was not with a view of the street, had an equally enjoyable view of the dome above the lobby seating area that turns into the breakfast buffet area in the morning. The decor was a perfect mix of luxury and modern with an emphasis on convenience. Throughout our few night stay we never got the sensation that the hotel was overcrowded or completely booked even though I believe it was.

The breakfast buffet was outstanding with the best European-style breakfast options I have ever seen. My mom who usually doesn't enjoy complicated dishes in the morning was able to order special dishes from the kitchen which hit above and beyond her expectations.

I would HIGHLY recommend staying at this property if you are interested in a luxury stay in a busy city where you still want to go out into town. The combination of the incredible service and location makes this 5 star worth so much more !

  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Olivia_Garwood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GorkaB127, Direttore generale at Park Hyatt Milan, responded to this review, 6 August 2013
Dear Guest,

Thank you very much for taking the time to post this nice and detailed review.
We are very happy that you enjoyed your stay with us and appreciated our service, our location and breakfast.

We really hope to have the pleasure of welcoming you back in a near future!
My warmest regards

Gorka Bergareche
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston, Texas
Level 4 Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 4 August 2013

My family and I stayed at the Park Hyatt Milan for three nights at the end of a long journey across France and Italy. First, let me say that the staff, management and concierge are all top notch. The service was impeccable. The concierge arranged wonderful dinners for us and an excursion to Lake Como, complete with a boat tour of the lakes region. The hotel itself is sleek and beautiful, with a modern but very comfortable feel. The rooms were connecting and very clean and comfortable. The common spaces are likewise beautiful and stylish. The Park Hyatt Milan is an amazing hotel, perfectly located next to the Galleria and Duomo, and is a perfect place to stay with children.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank William J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GorkaB127, Direttore generale at Park Hyatt Milan, responded to this review, 6 August 2013
Dear Guest,

Thank you very much for your beautiful review!
I am very happy we were able to deliver good service during your stay and rest assured I will share your comments with all our team.
I look forward to welcoming you again soon,
Sincerely,

Gorka Bergareche
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Park Hyatt Milan

Property: Park Hyatt Milan
Address: Via Tommaso Grossi 1, 20121 Milan, Italy
Phone Number:
Region: Italy > Lombardy > Milan > Centro Storico
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#2 Romantic Hotel in Milan
#3 Spa Hotel in Milan
#3 Family Hotel in Milan
#4 Luxury Hotel in Milan
#8 Business Hotel in Milan
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Park Hyatt Milan 5*
Number of rooms: 106
Official Description (provided by the hotel):
Five-star luxury hotel in historical building - Heart of Milan, steps from Piazza del Duomo and Teatro alla Scala opera house. ... more   less 
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Also Known As:
Park Hyatt Milan Hotel Milan
Hyatt Milan
Milan Hyatt

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