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“In the Heart if Milan”
Review of Park Hyatt Milan

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Park Hyatt Milan
Ranked #8 of 431 Hotels in Milan
Certificate of Excellence
Reviewed 17 December 2013

Excellent location, excellent service. Staff is high professional and extremely helpful in a second of the request is done. Very good food and selection of beverages. I really enjoyed my stay. Excellent management: congratulations, General Director.

  • Stayed: December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
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Thank Irina K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GorkaB127, General Manager at Park Hyatt Milan, responded to this reviewResponded 27 December 2013

Dear Madame, Thank you for your wonderful review! I'm very happy that you appreciated our property and were satisfied with your stay with us. We really hope to have the pleasure of welcoming you back soon! My warmest regards Gorka Bergareche General Manager

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893 - 899 of 1,822 reviews

Reviewed 14 December 2013 via mobile

Pros:
- amazing location, only a 2 minute walk from the Duomo
- excellent and attentive service from all the hotel staff
- modern rooms with huge bathrooms
- decent gym for a hotel in italy
- the hotel restaurant called Vun is definitely one of the best two Michelin star restaurants. Highly recommended.

Cons:
- breakfast needs some serious work. The cold cuts are fine but the food to order like the pancakes, bagel and even the eggs were substandard, it's not worth it

Stayed: December 2013, travelled as a couple
1  Thank Ben S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GorkaB127, General Manager at Park Hyatt Milan, responded to this reviewResponded 23 December 2013

Dear Guest,

Thank you for your kind review.
We are very glad you enjoyed your stay with us and appreciated our location, our service and the cuisine of the VUN restaurant.
On the other hand, we do apologize if the breakfast was not upon your expectations and we thank you for your useful suggestions.

We really hope to have the pleasure of welcoming you back!

Sincerely Yours,
Gorka Bergareche

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Reviewed 13 December 2013 via mobile

Recently returned from a short trip to Milan and lucky to have chosen this wonderful gem at the best location. Il Duomo, Augustus gallery and la Scala de Milano, at our doorsteps.

Rooms were well appointed, huge bathrooms, impeccable overall service, world class restaurant. All in all, a 10 for me

Stayed: December 2013, travelled with friends
Thank ecam41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GorkaB127, General Manager at Park Hyatt Milan, responded to this reviewResponded 18 December 2013

Dear Guest,

Thank you very much for your nice review!
I'm very glad you enjoyed our hotel and our restaurant and we really hope to have the pleasure of welcoming you back soon!

My warmest regards
Gorka Bergareche
General Manager

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Reviewed 13 December 2013

My now-husband and I came here for the first stop on our 4 city honeymoon. We stayed in October but things finally calmed down enough for me to start reviewing our hotels. This was by far, the best hotel we stayed at during our 2 week European dream honeymoon. We entered the hotel to everyone tripping over themselves to open the door for us, take our luggage, and greet us. I do have a Hyatt card, so they recognized that and thanked us. They said our room was going to be ready shortly, so we were able to do a little exploration beforehand, since the hotel is the absolute perfect location. The Duomo was right there and it was breathtaking. We returned about 15 minutes later and the room was ready and we were personally escorted up to it, and we were shown around the entire hotel as well. The really went above and beyond -- we were given a HUGE room because it was our honeymoon, which was so thoughtful and touching. We were given chocolates. We were given a bottle of champagne. We were given flowers in the room. We were given a gift certificate for a heavenly hand massage. It was unbelievable how amazing our stay was. It was only 2 nights but I wish it had been 12. Everyone was so friendly. The spa downstairs was truly amazing and very quiet. I can't gush enough about how wonderful this hotel is. I loved the location obviously since we could come back and freshen up throughout the day. Highly recommend to anyone.

  • Stayed: October 2013, travelled as a couple
    • Value
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Thank Brittany S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GorkaB127, General Manager at Park Hyatt Milan, responded to this reviewResponded 18 December 2013

Dear Madame,

Thank you very much for your kind and beautiful review.

We are very happy that you and your husband enjoyed your stay and honeymoon with us and we really hope that we will have the pleasure of welcoming you back soon

Sincerely Yours
Gorka Bergareche
General Manager

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Reviewed 10 December 2013 via mobile

Stayed at park Hyatt for 5 nights. Location was great. Booked a room for me and wife plus two kids. Room was well equipped.

Baby crib clean and in good shape. Room was very spacious for us. Had a fabulous time.

Bed was big enough to fit 2 adults and a child. Furniture was clean and modern.

Disliked that the mini bar and the cloth hanger were in the bathroom.

Very generous with the complimentary water , chocolates and cakes.

Rented a car, parking fee was 50 euros per day at their garage. Double charged for the parking. Found it parked later in a public parking for half what I was charged for per day.

Overall. Excellent hotel. Great staff . Would defiantly revisit on my next stay

Stayed: October 2013
Thank khaled_altamimi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GorkaB127, General Manager at Park Hyatt Milan, responded to this reviewResponded 13 December 2013

Dear Guest,

Thank you for your detailed and nice review!
We are happy that you appreciated our property and we are looking forward to welcoming you back soon!

Sincerely Yours
Gorka Bergareche
General Manager

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Reviewed 9 December 2013

OK, this place is amazing. A little hard to drive to if you don't know your way around this city. Be careful, you are not allowed to drive in the nearby Piazza unless you are a taxi, I later got a ticket by mail from a photo cam.

But we stayed here for free. This is my best advice, get a Hyatt credit card. They give you 2 nights free for any of there properties. I stayed here for free. Best deal in Milan, Save your money to go shopping in the mall next door.

  • Stayed: July 2013, travelled with family
    • Value
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Thank ScottD58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GorkaB127, General Manager at Park Hyatt Milan, responded to this reviewResponded 18 December 2013

Dear Guest,

Thank you for your kind review.
We are happy that you appreciated our Hyatt property and , yes, it is true driving in Milan centre is not so easy!

We really hope to have the pleasure of welcoming you back in a near future!
My warmest regards

Gorka Bergareche
General Manager

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Reviewed 4 December 2013

Our stay was simply amazing...wish it had been longer than one night! Beautiful hotel in center of Milan. Stayed on credit card free night and had beautiful suite. Each staff member with whom we came in contact was exceptional. I cannot say enough about how well we were treated. This was the culmination of our 35th anniversary celebratory trip to Italy. WOW!

One thing to know is that if you are arriving by car....the hotel is difficult to find if you do not have GPS assisting you.

  • Stayed: November 2013, travelled as a couple
    • Value
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    • Cleanliness
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Thank wrecks9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GorkaB127, General Manager at Park Hyatt Milan, responded to this reviewResponded 13 December 2013

Dear Guests,

Thank you very much for your amazing review!!
We are very happy you enjoyed your stay and Anniversary with us and we really hope to have the pleasure of welcoming you back soon!

My warmest regards
Gorka Bergareche
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Park Hyatt Milan

Address: Via Tommaso Grossi 1, 20121 Milan, Italy
Phone Number:
Region: Italy > Lombardy > Milan > Centro Storico
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#2 Romantic Hotel in Milan
#3 Family Hotel in Milan
#5 Spa Hotel in Milan
#7 Luxury Hotel in Milan
#8 Business Hotel in Milan
Price Range: £518 - £954 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Park Hyatt Milan 5*
Number of rooms: 106
Official Description (provided by the hotel):
Five-star luxury hotel in historical building - Heart of Milan, steps from Piazza del Duomo and Teatro alla Scala opera house. ... more   less 
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Also Known As:
Park Hyatt Milan Hotel Milan
Hyatt Milan
Milan Hyatt

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