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“Excellent for Milan (city center)”
5 of 5 bubbles Review of Park Hyatt Milan

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Park Hyatt Milan
Ranked #4 of 431 Hotels in Milan
Certificate of Excellence
Greater Accra, Ghana
Level Contributor
32 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Excellent for Milan (city center)”
5 of 5 bubbles Reviewed 5 April 2014

High standards and great location right next to the Duomo. Excellent overall service, professional personnel, the Restaurant inside the lobby is also a great option. The lobby itself is a nice meeting point for a coffee or a drink. Not for the casual traveller due to the price tag, but if you want the best you got to pay for it. Recommended.

  • Stayed March 2014, travelled on business
    • Service
Helpful?
Thank rav456
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GorkaB127, General Manager at Park Hyatt Milan, responded to this review, 10 April 2014
Dear Guest,

Thank you very much for your nice review!
I'm very glad you enjoyed our property and especially our Cupola lobby Lounge.
We are already looking forward to welcoming you back soon!

Sincerely yours
Gorka Bergareche
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (136)
Date | Rating
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English first
Torrance, California
Level Contributor
48 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 bubbles Reviewed 30 March 2014

My boyfriend and I stayed here for one night after coming in from our early morning flight. They were able to provide us a (free) early check in. We had a lovely room facing the galleria. Everyone there was courteous and I loved all the little free amenities they provided: welcome drinks at the bar, little cookies, chocolates and water after a room clean, twice day room cleaning, beautiful spa and wet sauna. My only gripe was that the walls of the room has several scuff marks which should have been cleaned or repaired which, were it not for that, the room would have been perfect.

Room Tip: Ask for a room with a view of the galleria!
See more room tips
  • Stayed March 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mstinawu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GorkaB127, General Manager at Park Hyatt Milan, responded to this review, 2 April 2014
Dear Guest,

Warm greetings from Milano and thank you for your kind review!
We are very glad that you appreciated the room assigned, facing the Galleria, and also the little free amenities provided.
We thank you for your useful comments regarding the room that we will take for sure into consideration.
We really hope to have the pleasure of welcoming you back to Park Hyatt Milano, should your travels bring you back to our city!

Sincerely Yours
Gorka Bergareche
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
79 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 bubbles Reviewed 28 March 2014

The location of this hotel, steps from the Duomo and La Scala, is ideal for tourists. The hotel itself is very elegant, and service as one would expect in a Park Hyatt in Milan - refined and helpful. The bathroom is truly "spa style" - large, lots of marble, separate bath tub and shower with multiple heads, and ample counter and storage space. Great bar and restaurant too. The rooms are more porous than we would have liked, as we could hear conversations held at a normal volume from the room next door (and therefore vice versa).

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RPM59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GorkaB127, General Manager at Park Hyatt Milan, responded to this review, 2 April 2014
Dear Guest,

Thank you for your kind review!
I'm happy you enjoyed your stay with us and appreciated our property and service.
I also thank you for your useful feedback regarding the rooms and please be informed that we are still working in improving the isolation of our spaces.

We really hope to have the pleasure of welcoming you back to our property!
Sincerely Yours
Gorka Bergareche
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
NYC, NY
Level Contributor
34 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed 24 March 2014

There is no better location from which to enjoy Milan.

The hotel is beautiful although the public areas are not huge. The health club and business center were again quite functional yet not enormous.

Our suite however was lovely, big and well thought-out.

Finally the staff is SUPERB across the board. Everything is seamless.

If you can accept the prices then this is the place to stay. There is nothing like a late night stroll of less than a minute and then you are gazing upon the Milan Cathedral. Most other landmarks are only a walk away.

This is a fine example of what a 5 star property is.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank mdski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GorkaB127, General Manager at Park Hyatt Milan, responded to this review, 27 March 2014
Dear Guest,

Thanks a lot for your nice review! Your comments are really appreciated!!
We are all happy to read such a positive experience and we really hope to have the pleasure of welcoming you back soon!

Sincerely Yours
Gorka Bergareche
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
187 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 bubbles Reviewed 24 March 2014

Stayed here a second time on business (first time in 2007 for holiday). Service is still top notch; location right in the centre of the best area of Milan; room very well fitted and very large bathroom. Only small criticism is that there are some small signs of wear in the bathroom. Room service food good too. Reasonably priced compared to other 5-star properties in Europe.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank skippy-rates
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GorkaB127, General Manager at Park Hyatt Milan, responded to this review, 27 March 2014
Dear Guest,

Thank you for your kind feedback and review!
We are happy you came back to Park Hyatt Milano for the second time and you have been still satisfied with the service received!
We thank you also for your useful comment regarding the bathroom that we will take for sure into consideration in order to take the appropriate measures.

We really hope to have the pleasure of welcoming you back soon!

Sincerely Yours
Gorka Bergareche
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
St. Moritz, Switzerland
Level Contributor
85 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 bubbles Reviewed 23 March 2014

This has to be the best hotel in Europe. Fantastic property, staff and location.
Spending 200 nights per year in hotels this is my clear favorite in Europe - the hotel in itself justifies a visit to Milan!
The Park Hyatt's in Tokyo and Beijing may be just as good!
Outstanding team running the Park Hyatt in Milan!

Room Tip: Suite 611 even has a great outdoor terrace!
See more room tips
  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank peter778899
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GorkaB127, General Manager at Park Hyatt Milan, responded to this review, 24 March 2014
Dear Guest,

Thank you for your fabulous review!
We are all very happy that you enjoyed your stay in Milano, appreciated our property and found our staff outstanding!
This is the best compliment that a General Manager can receive and we really hope to have the pleasure of welcoming you back soon!

Sincerely yours
Gorka Bergareche
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leesburg, Virginia
Level Contributor
57 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 bubbles Reviewed 21 March 2014

This hotel is outstanding. The location is top notch for visiting Milan's sites (in my case Duomo, original Last Supper, Sforzesco Castle) and right next to subway and tram system to visit other areas of the city. Its rooms are very clean and modern. The gym and spa are an entire floor, top notch for Europe and were not crowded on the days I visited. All of the employees remembered my name for the 4 days I was there and couldn't have been more helpful (example arranging tickets for me to attend AC Milan match). I highly recommend this hotel, especially to Hyatt Diamonds as the breakfast is included and is really good with fresh squeezed blood orange juice.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kaeagan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GorkaB127, General Manager at Park Hyatt Milan, responded to this review, 24 March 2014
Dear Guest,

Thank you very much for your kind and beautiful review!
We are all very glad and honored about your comments and we are pleased that you find our service to be exceptional!

We really hope to have the pleasure of welcoming you back in not a distant future!

Warmest regards
Gorka Bergareche
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Park Hyatt Milan

Property: Park Hyatt Milan
Address: Via Tommaso Grossi 1, 20121 Milan, Italy
Phone Number:
Region: Italy > Lombardy > Milan > Centro Storico
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#2 Romantic Hotel in Milan
#3 Family Hotel in Milan
#3 Spa Hotel in Milan
#4 Luxury Hotel in Milan
#8 Business Hotel in Milan
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Park Hyatt Milan 5*
Number of rooms: 106
Official Description (provided by the hotel):
Boutique hotel in a palatial, classical building - Heart of Milan, steps from Piazza del Duomo and Teatro all Scala opera house. ... more   less 
Reservation Options:
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Also Known As:
Park Hyatt Milan Hotel Milan
Hyatt Milan
Milan Hyatt

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