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“Excellent location with great service” 5 of 5 bubbles
Review of Park Hyatt Milan

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Park Hyatt Milan
Ranked #6 of 430 Hotels in Milan
Certificate of Excellence
Bangkok
Level Contributor
164 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
“Excellent location with great service”
5 of 5 bubbles Reviewed 20 April 2014

The location is next to Duomo and convenient to move around. The team especially concierge and also breakfast team were excellent and warm. Overall, from the doorman to everyone, they are great team. A small defect in the room was reported and the recovery by Christina as very fast and professional. Highly recommended to anyone to experience when visiting Milan.

  • Stayed March 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Simplylife14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GorkaB127, General Manager at Park Hyatt Milan, responded to this review, 24 April 2014
Dear Guest,

Thank you for your kind review!

We are very glad you enjoyed your stay with us and your beautiful comment regarding our staff is the best compliment that a General Manager can receive and I will be pleased to relay it to the entire team!

Looking forward to welcoming you back soon!
Warmest regards
Gorka Bergareche
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (134)
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English first
Frankfurt, Germany
Level Contributor
60 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
5 of 5 bubbles Reviewed 16 April 2014

This place is not rated amongst Milan's top hotels without a reason. Recently, I returned after not having been to Milan for a few years, and I really liked it again.

Service is very courteous and professional. Everything works seamlessly.

The design is classic Park Hyatt. Beige color palette. Lots of natural stone (beige travertine), used in both the bathroom and the bedroom. When I first staid there nearly 10 years ago, I thought it might age quickly, but it hasn't. It's timeless.

I especially liked the bedding. High thread-count linens and a very comfortable mattress. Many nice little touches in the room, high quality chocolate for turndown. Also, nice bathrooms with large walk-in shower with good water pressure.

This was a very short stay only, but will definitely return sooner again this time.

  • Stayed April 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Guerteltier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GorkaB127, General Manager at Park Hyatt Milan, responded to this review, 18 April 2014
Dear Guest,

Thank you for your beautiful review!
We are all very happy that you appreciated once again our service and found our hotel timeless!

We are already looking forward to welcoming you back in not a distant future!

Sincerely Yours
Gorka Bergareche
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Miami, Florida
Level Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 13 April 2014

One of the best hotels we stayed at. The staff was professional and courteous. Cristina the Hotel Manager was there to greet us as soon as we checked in. We came before our check in time and she was gracious to give us a high floor apartment. We enjoyed the massage and spa treatment as well. I really enjoyed the water bottles they would leave so generously. After all that walking it was great welcome. All in all this is one of the best hotels.

  • Stayed March 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Farhan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GorkaB127, General Manager at Park Hyatt Milan, responded to this review, 16 April 2014
Dear Guest,

Thank you for your beautiful review!
We are all happy that you enjoyed your stay and appreciated the service of our staff, the room and the spa treatment.

We all hope to have the pleasure of welcoming you back soon!

Kindest regards
Gorka Bergareche
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dallas, Texas
Level Contributor
456 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 261 helpful votes
5 of 5 bubbles Reviewed 8 April 2014

We were met at check in by Gorka ,the General Manager and Christina rooms control manager.They were both very gracious and genuine in their hospitality.I am Diamond with Hyatt and was upgraded without asking to a Jr. suite.

The food was great,service was great,it was one of the best hotel experiences ever!

Room Tip: If you want quiet ,pick the interior courtyard.No view,but no noise.
See more room tips
  • Stayed April 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank TravelLikeaStar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GorkaB127, General Manager at Park Hyatt Milan, responded to this review, 10 April 2014
Dear Guest,

It has been a real pleasure meeting you together with Cristina!
We are all really happy that you enjoyed your stay with us and appreciated our service.
Looking forward to welcoming you back soon!

Sincerely Yours,
Gorka Bergareche
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Halifax,Nova Scotia
Level Contributor
238 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 152 helpful votes
5 of 5 bubbles Reviewed 7 April 2014 via mobile

Awesome experience from check in to check out
The hotel is in the perfect location next to the Galleria and Duomo and great selection of eateries and outdoor cafés
Of course there's that amazing shopping just around the corned
Hotel is emaculate and has been wonderfully updated
We had corner room that was huge for any standards and large windows
Service was second to none
Can't go wrong with this choice when in Milan
We will miss it

Stayed April 2014, travelled on business
Helpful?
Thank heeto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GorkaB127, General Manager at Park Hyatt Milan, responded to this review, 8 April 2014
Dear Guest,

Thank you for your nice review!

We are really happy that you enjoyed your experience with us from the moment of the check-in to the check-out. It is a beautiful compliment and I'm pleased to exend it to the entire staff!
We really hope to have the pleasure of welcoming you back soon!

Sincerely Yours
Gorka Bergareche
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Francisco, California
Level Contributor
92 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 bubbles Reviewed 6 April 2014

Having stayed in the Park Hyatt Place Vendome in Paris, my expectation were high, and I was not disappointed. First of all, they upgraded us to a suite (we are Diamond members, so not that unusual) which was absolutely gorgeous and bigger than some apartments I lived in when I lived in New York. To me this hotel is a great example of what I've come to understand about Milan - updated, elegant, with a nod to the traditional and historical (but not too much). The lobby is crisp and chic where a lovely breakfast is served in the morning, tea in the afternoon, and cocktails in the evening. There is also a lovely bar. The restaurant is well rated but we did not eat there so cannot attest. It's location is perfect and we walked almost everywhere. The Duomo and the Galleria are virtually outside the front door. Staff was outstanding - highly courteous and caring,housekeeping was unobtrusive and thoughtful. Of course, as others have mentioned, this place comes with quite a price tag. We decided it was well worth it. It's all about what you value, right? Will definitely stay here again.

Room Tip: Rooms overlooking the inner courtyard were quiet.
See more room tips
  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank ParkMarin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GorkaB127, General Manager at Park Hyatt Milan, responded to this review, 8 April 2014
Dear Guest,

Thank you very much for your kind and beautiful review.
I'm very happy that we succeeded in meeting your expectations! I'm also pleased to read such a beautiful comment regarding our staff and I will be pleased to relay it to the entire team!

We are already looking forward to welcoming you back soon!
Warmest regards
Gorka Bergareche
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Canada
Level Contributor
122 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 bubbles Reviewed 5 April 2014

We just stayed here for several nights. Loved the hotel! The lobby bars are very nice with excellent service. We throughly enjoyed our corner room with large windows. The bathroom was like staying in a spa with its wonderful tub and separate shower. The bath products were lovely. We love the modern amenities with the large LCD TV and espresso maker. The hotel is beside the Galleria with its high end shops and dining. The Duomo is around the corner. Would definitely stay here again!

Room Tip: Try room 122 which is a corner room.
See more room tips
  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank tbwc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GorkaB127, General Manager at Park Hyatt Milan, responded to this review, 8 April 2014
Dear Guest,

Thank you for your wonderful review!
We are really glad you enjoyed your stay with us and appreciated the corner room assigned!
We really hope to have the chance of welcoming you back soon,

Sincerely Yours
Gorka Bergareche
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Park Hyatt Milan

Property: Park Hyatt Milan
Address: Via Tommaso Grossi 1, 20121 Milan, Italy
Phone Number:
Region: Italy > Lombardy > Milan > Centro Storico
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#2 Romantic Hotel in Milan
#3 Family Hotel in Milan
#3 Spa Hotel in Milan
#6 Luxury Hotel in Milan
#8 Business Hotel in Milan
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Park Hyatt Milan 5*
Number of rooms: 106
Official Description (provided by the hotel):
Boutique hotel in a palatial, classical building - Heart of Milan, steps from Piazza del Duomo and Teatro all Scala opera house. ... more   less 
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Also Known As:
Park Hyatt Milan Hotel Milan
Hyatt Milan
Milan Hyatt

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