This is one of those hotels that has it all - fantastic location, incredibly comfortable rooms, service that cannot be faulted and heaps of style. It's minutes away from the Cathedral and the main shopping area and La Scala and pretty much in walkable distance of all the major sites with many bars and restaurants on its doorstep - you couldn't really ask more from a location.
Everyone from the doormen, to the front desk staff and the concierge could not have been more helpful and plaudits must also go to the room staff who left the rooms spotless.
My only quibble - perhaps a bit more light in the rooms with a few standing lamps ? , they were a little dark for reading altho I realised that is part of the ambiance. However this is a minor point amongst a sea of plaudits.
This is a pricey hotel but it really is worth it - it's top of its game and Hyatt should be proud of it.

My husband and I stayed here in early April for two nights. I do not have status with Hyatt, but did contact the manager in advance, as we were celebrating our five-year anniversary. Piero was very responsive to my emails, and I could tell he wanted to do everything possible to make our stay memorable. Check-in was very personable, and we were personally escorted to our room. We had been upgraded to a room with a terrace! It was beautiful, and the room itself had great touches - adapters, tons of great amenities (e.g. bath salts and a sponge for the bath tub, etc...).

While the room was gorgeous, however, the service was impeccable, simply the best I've ever had. Just two examples - my husband had bought cough medicine one night in Milan. He'd left it on the bathroom counter - when we came back after a few hours out, we noticed the housekeeping had left a measuring spoon for him to take the medicine - WOW! So pro-active. Another example - we bought last-minute train tickets to Ravenna for the afternoon. Not only did Mario (the concierge) save me a booking fee, he also put together a packet with a train time-table, a summary of the area around Ravenna, the tickets, and some newspapers for reading on the train! He put this very-helpful packet together in less than 20 minutes, completely unbeknownst to me.

All that to say - while the Park Hyatt is certainly a beautiful hotel, what sets it apart is the service. Again, we do not have Hyatt status and we were treated like royalty. I cannot recommend it enough.

This hotel is absolutely wonderful. The staff is kind and amazing, eager to help and willing to make you feel at home. We loved our hotel room and the location is outstanding. All of Milan’s highlights are right outside your door. Nicola is an excellent concierge and took care of our every need during our stay. You will be so happy you stayed at this property.