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“Only choice” 5 of 5 bubbles
Review of Park Hyatt Milan

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Park Hyatt Milan
Ranked #6 of 430 Hotels in Milan
Certificate of Excellence
Hong Kong
Level Contributor
146 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 444 helpful votes
“Only choice”
5 of 5 bubbles Reviewed 3 July 2014

When you book a Park Hyatt you come to expect a certain quality of Hotel. Their property in Milan went above and beyond. The location was amazing, perfect for all the tourist sites. One problem the price. Oh la la. but it was totally worth it.

  • Stayed July 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank KaspXhotels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GorkaB127, General Manager at Park Hyatt Milan, responded to this review, 7 July 2014
Dear Guest,

Thank you for your beautiful review!
I'm very happy that we fulfill your expectations and you were satisfied with your stay with us!

We really hope to have the pleasure of welcoming you back soon!
Sincerely yours
Gorka Bergareche
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
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English first
Seattle
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 3 July 2014

I have come to expect this from Grand Hyatts, and Milan did not disappoint. Wonderful staff from the second you set foot in the lobby, perfect location to the stunningly beautiful Duomo and incredible shops, and our rooms were perfect. After traveling through Italy over the past few weeks, I appreciated some of the things lacking in our previous accommodations: Kleenex and hair conditioner! The rooms and bathrooms are so well appointed, and had there not been so much beckoning me out on the streets, I would have happily stayed indoors the whole time! The only reason I did not give sleep quality 5 stars is because there was a false alarm at 3am telling people (I think) to evacuate. Everything was fine, but it did cause some temporary mild panic.

  • Stayed July 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SeattleSooz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GorkaB127, General Manager at Park Hyatt Milan, responded to this review, 7 July 2014
Dear Guest,

Thank you for your kind review! I'm very glad you enjoy your Italian experience at Park Hyatt Milano!
We are pleased that you appreciated the location, the room assigned and the service of our staff.
On the other hand, I'm sorry and I do apologize if the false alarm disturbed you during the night.

We really hope to have the pleasure of welcoming you back soon!
Sincerely yours
Gorka Bergareche
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pittsburgh, Pennsylvania
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 1 July 2014

This is a contemporary hotel next to the Galleria which appears to be frequented by business guests but is actually in a great location for tourists. You are close to the Duomo and a dense shopping area with all the name brands. You are also close to the Galleria which is where we had our only subpar meal in Italy so I do not consider that a plus, but that's not the hotels fault. Actually, we later ordered pasta at the hotel bar and it was very good. The outside bar is a very pleasant place to have a drink and the service is excellent. The hotel is immaculate and the staff are friendly and helpful. The beds are extremely comfortable with great pillows and linens. I doubt there is a better place to stay in Milan.

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sara B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GorkaB127, General Manager at Park Hyatt Milan, responded to this review, 2 July 2014
Dear Guest,

Thank you very much for taking the time to post this great review on Tripadvisor!

I'm very happy that you enjoyed our property with its central location and that appreciated the service of our staff and I will be pleased to relay your beautiful cooments to the entire team!

We are already looking forward to welcoming you back soon!

Sincerly Yours
Gorka Bergareche
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Orange, California
Level Contributor
117 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed 22 June 2014

This is a Hyatt product and exceptional hotel in the heart of Milan. No doubt you will enjoy the hospitality and professionalism of staff. This is a busy city and not a tourist destination. Businesses and local restaurants occupy the surrounding boundaries of the hotel property. It is centrally located near the Duomo. The bed is extremely comfortable. The rooms are larger than typical European rooms. The Hyatt product will not let you down. The brunch is very fine.

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank IIMCS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GorkaB127, General Manager at Park Hyatt Milan, responded to this review, 23 June 2014
Dear Guest,

Thank you for your kind review.
We are really pleased and glad that you appreciated the service and the professionalism of our staff and enjoyed your stay with us!
Should your travels bring you back to our city, please do not hesitate to visit us!

Warmest regards
Gorka Bergareche
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
90 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 bubbles Reviewed 22 June 2014

Staff at this hotel are some of the best trained and professional we have ever encountered. Any need was met during our 3 day stay and the concierge service was excellent. Mario made our stay a very happy one recommended places for us to see and we particularly loved our day in Lake Como. Beds comfortable, our room was functional and nothing was lacking. thankyou. Hotel was not too large, lifts not overcrowded, luxury vibe everywhere.

  • Stayed June 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Patricia211090
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GorkaB127, General Manager at Park Hyatt Milan, responded to this review, 23 June 2014
Dear Madame,

Thank you for your beautiful review!
Your comment regarding our service and staff is the best compliment that a General Manager can receive and I will be pleased to relay it to the entire team!

We really hope to have the pleasure of welcoming you back soon!
Sincerely yours
Gorka Bergareche
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
28 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
1 of 5 bubbles Reviewed 21 June 2014

Everything during my stay was great. Having said, there was a huge disappointment with the room rate change without notice. When I checked in, the rate was x00 plus VAT, but when I checked out, it was upped to x40 plus VAT. I only noticed after I had checked out (which is part my fault but since I neither used the restaurant nor consumed from the minibar, I did not bother to check the bill, I mean who would have thought they would change the room rate?!)

Do check your bill when you check out.

  • Stayed June 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank iyorito
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GorkaB127, General Manager at Park Hyatt Milan, responded to this review, 2 July 2014
Dear Guest,

Thank you very much for your kind review.
I'm very happy that everything during your stay went great, even if I'm very sorry for the issue with the rate. Please accept my apologise and rest assured that your comment has been taken very seriously and I will follow up with the related department in order to better understand what happened.

We really hope to have the pleasure of welcoming you back in a near future!

Warmest regards
Gorka Bergareche
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Irvine, California
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 20 June 2014

My wife and I arrived late in the evening when most of the restaurants and shops had closed. We were greeted extremely well by Nicola at Concierge and reception desk personnel. The hotel is perfectly located in Milan next to major tourists locations and Duomo. The hotel is everything people say it is.It is very clean and modern but retaining the Renaissance ambience. Hospitality is very central and overt in the mannerisms and conversation with staff. This makes one feel special and that the staff really cares about you.

The rooms are in great shape. The bed could have been more comfortable but overall I slept well. With the help of the concierge we were able to get a three (3) hour city tour at the last moment, so we were able to get to see the church where "The Last Supper" by Leonardo da Vinci is located.

Overall, there is no hesitation about coming back to this fine hotel.

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank KEN06_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GorkaB127, General Manager at Park Hyatt Milan, responded to this review, 23 June 2014
Dear Guest,

Thank you for your kind and positive review!
We are very happy that you enjoyed your stay with us and were satisfied with the service provided by our concierge and in general by our staff.

We really hope to have the pleasure of welcoming you back soon!
Sincerely yours
Gorka Bergareche
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Park Hyatt Milan

Property: Park Hyatt Milan
Address: Via Tommaso Grossi 1, 20121 Milan, Italy
Phone Number:
Region: Italy > Lombardy > Milan > Centro Storico
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#2 Romantic Hotel in Milan
#3 Family Hotel in Milan
#3 Spa Hotel in Milan
#6 Luxury Hotel in Milan
#8 Business Hotel in Milan
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Park Hyatt Milan 5*
Number of rooms: 106
Official Description (provided by the hotel):
Boutique hotel in a palatial, classical building - Heart of Milan, steps from Piazza del Duomo and Teatro all Scala opera house. ... more   less 
Reservation Options:
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Also Known As:
Park Hyatt Milan Hotel Milan
Hyatt Milan
Milan Hyatt

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