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Park Hyatt Milan
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Reviews (1,867)
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All reviewsperfect locationthe galleria vittorio emanueleconcierge staffluxury hoteljunior suitetrain ticketsbeautiful hotellast supperturn down servicehuge bathroomour honeymoonfour seasonsvia montenapoleoneperfect staystandard roomshopping arealake como
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Reviewed 8 July 2014

Right from the word go, the minute we alighted from the Taxi to the reception to the room were the best we saw in Italy. Very friendly and helpful lot of staff at the Hotel. Always there to help and give you suggestions.
Had a fabulous stay and this Hotel is the best place to stay in Milan.

Room Tip: We were give a room on the top floor and were very happy. There rooms are very nice so take what you get...
  • Stayed: July 2014, travelled with family
    • Value
    • Rooms
    • Service
Thank Ranjanfoto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GorkaB127, General Manager at Park Hyatt Milan, responded to this reviewResponded 10 July 2014

Dear Guest,

A big thank you for your kind review!
We are all very happy that you had a nice stay with us and your beautiful comment regarding our staff is the best compliment that a General Manager can receive!

We really hope to have the pleasure of welcoming you back soon!

Sincerely yours
Gorka Bergareche

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 July 2014

Incredible hotel in every way! Location: next to galleria Victorious Emmanuel II, the Duomo, incredible fashion stores, great restaurants; Service: superior in every way. Rooms: huge for a city hotel. Decor: travertine marble everywhere and elegant design.

Makes one not want to leave the hotel!

Stayed: July 2014, travelled as a couple
Thank Codfish1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GorkaB127, General Manager at Park Hyatt Milan, responded to this reviewResponded 10 July 2014

Dear Guests,

Thank you for your beautiful review!
It is a great pleasure to read that our guests feel so at ease that they would not like to live!
We are very glad you were satisfied with your stay at Park Hyatt Milano and we really hope to have the pleasure of welcoming you back soon!

Warmest regards
Gorka Bergareche

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Reviewed 8 July 2014

We stayed at the Park Hyatt Milan twice this summer and it was wonderful. The concierge was very helpful and friendly. His recommendations for dinner were perfect. They served dried roasted red peppers as an amenity in our room that were amazing. I called the front desk to see where I could purchase them and they sent up a free bag! The location of the hotel is great.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank lscstl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GorkaB127, General Manager at Park Hyatt Milan, responded to this reviewResponded 10 July 2014

Dear Guest,

Thank you for your nice and kind review!
We are very happy that you enjoyed your stay and our welcome amenities and we are pleased that you were satisfied with the suggestions from our concierge.

We look forward to welcoming you back soon!
Sincerely Yours
Gorka Bergareche

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 July 2014

My husband and I spent two nights at the Park Hyatt Milano to start off our honeymoon and we loved it. We received a warm welcome of champagne and treats in our room and the perfect customer service continued for the length of our stay. I booked through AMEX Platinum and although no room upgrade was available, our room was fantastic with a very spacious bathroom. The bed was really comfortable and the water bottles at turndown service were much appreciated.

The location can’t be beat. We had a short stay just to hit the tourist sites. We walked to all of them, including the Last Supper. The valet stand was very nice; they remembered us and always greeted us warmly when we returned for a rest. Breakfast was included and it was top-notch with an extensive selection and perfect service. I also had two Campari cocktails at the bar which I left to the bartender to design for me – both were great!

  • Stayed: June 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Joanna S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GorkaB127, General Manager at Park Hyatt Milan, responded to this reviewResponded 10 July 2014

Dear Guest,

Thank you for your kind and beautiful review!
We are all very glad you enjoyed your stay and Honeymoon with us and we are very honored to read such a good comment regarding the costumer service.

Thank you once again and we are already looking forward to welcoming you back soon!
Sincerely Yours
Gorka Bergareche

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Reviewed 7 July 2014

Just had a great stay in the hotel. Every single employee in this hotel knows how to make you feel welcome. Stayed in a deluxe room, comfortable beds (next to each other, the dont have rooms with real "seperate beds", no room between the beds!), big bathroom etc. As a diamond member, breakfast was free. To my surprise not only the buffet was included but also the a la carte breakfast, everything was delicious. The location is perfect, but a bit difficult to reach by car. We used the valet parking which was € 50 for 24 hours. The jacuzzi and spa were a nice feature. Would definitely recommend this hotel if it fits within your budget.

  • Stayed: July 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Rayenj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GorkaB127, General Manager at Park Hyatt Milan, responded to this reviewResponded 8 July 2014

Dear Guest,

Thank you for your nice review!
I'm very happy that you had an excellent stay with us and were satisfied with the room assigned and appreciated our Spa features.

We really hope to have the pleasure of welcoming you back soon!
Sincerely Yours
Gorka Bergareche

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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