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“Utterley Fantastic”
Review of Park Hyatt Milan

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Park Hyatt Milan
Ranked #4 of 427 Hotels in Milan
Certificate of Excellence
Dijon, France
Level 4 Contributor
45 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Utterley Fantastic”
Reviewed 12 August 2014

We stayed on a Saturday night on our route through from Bern and back to Annecy.
We were a little late because of problems en-route but the hotel was fantastically helpful and when we arrived, upgraded us from a junior suite to an Imperial Suite.
I have never seen a hotel room like it - fantastic - kitchen area, lounge area, spa and gym area, huge bathroom and bedroom. Just fantastic and very opulent.
The location is a little difficult to find via satnav, but the car is then garaged for you at a small cost.
Milan was a beautiful place in the centre and the place was so full of life - it was wonderful.
Would highly recommend Milan and this hotel.

  • Stayed August 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank Harryparry_2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gorka_Bergareche, General Manager at Park Hyatt Milan, responded to this review, 19 August 2014
Dear guest,

I want to thank you for your positive comments and your compliments. We are happy to hear you had a great stay and your visit to Milan was also much appreciated.
We hope to have the opportunity to welcome you back.
My best regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Oxford, United Kingdom
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 August 2014

A little difficult to locate with the satnav, but first impressions when we arrived - what a fantastic hotel.
The staff so friendly and helpful.
Then when we were told we had been upgraded to the Imperial Suite, and when we were taken to the room - we were speechless.
It was huge - we have never stayed anywhere quite like it - utterly amazing.
Then to top it all we forget one item and the hotel is going to express courier it to us.
100% top notch.
Thoroughly recommended.

Room Tip: Join Hyatt Gold for the upgrades.
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  • Stayed August 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank 208Adrian_66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gorka_Bergareche, General Manager at Park Hyatt Milan, responded to this review, 12 August 2014
Dear Guest,

Many thanks for your past stay in our property.
I am happy to read you had a nice stay and everything was as your convenience.

Please please free to contact us should your travel brings you back to our hotel.

Best Regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level 5 Contributor
56 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 11 August 2014

The hotel was everything you could hope for - the staff couldn't have been more helpful and the location was great. Amazing bathroom, products and spa. Didn't eat there so can't comment on the food but would highly recommend the hotel. We stayed using points so not sure how economical the rooms are if paying cash but Milan is an expensive city. Free wifi was a nice surprise. We had a room on the first floor which may be a little noisy for some but we had just flown in from Australia so were able to sleep without any problems.

  • Stayed August 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank britabroad34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gorka_Bergareche, General Manager at Park Hyatt Milan, responded to this review, 12 August 2014
Dear guest,

First of all, many thanks for your so positive feedback. your positive comments are much appreciated and help us to improve the level of service that we are committed to deliver.

I hope we will have the opportunity to welcome you back quite soon.

My best regards.
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Melbourne, Australia
Level 6 Contributor
220 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 214 helpful votes
Reviewed 10 August 2014

My wife and I spent two nights here last week at the start of two weeks travelling in Northern Italy.This hotel has a great location beside key shopping precincts and the famous Dumo.The rooms are typical of Park Hyatt offering all the five star services you would expect. We did not eat in the hotel preferring to head out and try the numerous close bye alternatives for breakfast and dinner.The dining area always busy looked excellant.The hotel concierge helped us with several forward travel issues (eg rail tickets) effortlessly and when I needed a jacket and tie at short notice for an unexpected business event was able to help me without question or fluster.This is what great hotels do and the Park Hyatt Milan is one of those.I think Park Hyatt is one of the most reliable global brand chains and they just do not disappoint.

  • Stayed August 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
Thank Christopher R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gorka_Bergareche, General Manager at Park Hyatt Milan, responded to this review, 12 August 2014
Dear Guest,

I would like to thank you for having chosen our property for your stay in Milan and I take this opportunity to thank you for your feedback as it is crucial for us to improve the level of service that we are committed to deliver.
We are very happy to hear you had a great stay and you find our hotel suitable to your needs and service.

We hope to have the pleasure to welcome you back.
best regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane, Australia
Level 4 Contributor
40 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 5 August 2014

Stayed here for 2 nights after 5 weeks in Europe. Met by amazing staff who couldn't be more helpful and we were using our points. Arrived after getting lost trying to return our hire car with little success and a storm approaching. Staff took over and arranged for the hire company to collect the car and made booking in an absolute pleasure. Wonderful location to explore and shopping. Cathedral is a must see. Loved size of bathrooms and while the bedroom was not the largest I have stayed in , it was adequate. Everything else in room including bed was in keeping with the Park Hyatt standard including comfortable bed . Late afternoon cocktails on terrace outside bar was perfect place for people watching. Can not fault this hotel.

  • Stayed September 2013, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
Thank Karen P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gorka_Bergareche, General Manager at Park Hyatt Milan, responded to this review, 7 August 2014
Dear Karen,

Thank you for your beautiful review!
We are very happy that Park Hyatt Milano has been a perfect end to your perfect holidays in Europe!

We really hope to have the pleasure of welcoming you back in not a distant future!

Sincerely yours
Gorka Bergareche
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Scarsdale, New York
Level 1 Contributor
4 reviews
3 hotel reviews
Reviewed 5 August 2014

The Park Hyatt in Milan is almost a boutique hotel, with many unique amenities and superb service. Located adjacent to the famous Galleria just near the Duomo, you could not ask for a better location. Fantastic spa facilities and luxurious room accommodations, this has to be one of the best places to stay in Milan. Also great deals to be had using Hyatt points as hotel is expensive, but point value relatively low.

Room Tip: Connecting rooms if available will be the lap of luxury.
See more room tips
  • Stayed June 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank RockerKing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gorka_Bergareche, General Manager at Park Hyatt Milan, responded to this review, 7 August 2014
Dear Guest,

Thank you for your nice review!
We are all very pleased that you appreciated our location and our service.
We really hope to have the chance of welcoming you back in not a distant future!

Warmest regards
Gorka Bergareche
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Princeton, New Jersey
Level 5 Contributor
49 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 5 August 2014

Stopped here on our way out of europe. The rooms were excellent . Extremely well decorated rooms. Beautiful bathrooms with great showers. The junior suite we were upgraded to could not be any better. The location was right in there heart of the historic district. Staff were exceptional with every request.

Room Tip: request a deluxe or junior suite
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  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
2 Thank sunlover033
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gorka_Bergareche, General Manager at Park Hyatt Milan, responded to this review, 7 August 2014
Dear Guest,

Thank you for your wonderful review!
We are very honored to read such a good comment and glad you have been satisfied with your stay!

Looking forward to welcoming you back soon!
Warmest regards
Gorka Bergareche
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Park Hyatt Milan

Property: Park Hyatt Milan
Address: Via Tommaso Grossi 1, 20121 Milan, Italy
Phone Number:
Region: Italy > Lombardy > Milan > Centro Storico
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#2 Romantic Hotel in Milan
#3 Spa Hotel in Milan
#3 Family Hotel in Milan
#4 Luxury Hotel in Milan
#8 Business Hotel in Milan
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Park Hyatt Milan 5*
Number of rooms: 106
Official Description (provided by the hotel):
Five-star luxury hotel in historical building - Heart of Milan, steps from Piazza del Duomo and Teatro alla Scala opera house. ... more   less 
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Also Known As:
Park Hyatt Milan Hotel Milan
Hyatt Milan
Milan Hyatt

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