We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great service”
Review of Park Hyatt Milan

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 13 more sites!
Park Hyatt Milan
Ranked #4 of 428 Hotels in Milan
Certificate of Excellence
San Juan, Puerto Rico
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Great service”
Reviewed 10 June 2010

First time in Milan and could not have chosen a better place to stay. Spacious room and bathroom, nice minimalistic decor. Great service, the concierge gentlemen were all very knowledgeable and their restaurant recommendations were all excellent. Very good location, within " steps" of the Duomo and shopping areas.

  • Stayed May 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lvmv29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ceccherelli, Direttore generale at Park Hyatt Milan, responded to this review, 22 July 2010
Dear Sir,

We would like to thank you very much for your kind comments on our hotel and our staff.

We will share your words with the concierge team and we look forward to welcoming you
again at Park Hyatt Milano and make your next stay even more pleasant.

Warmest regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,618 reviews from our community

Traveller rating
    1,292
    253
    50
    12
    11
See reviews for
303
744
91
277
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (140)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Serbian first
  • Spanish first
  • Turkish first
  • Any
English first
New York
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 June 2010

This hotel just keeps getting better and better. Service, staff, rooms, location, food, amenities are among the best I've experienced. Can't imagine staying anywhere else in Milan. Wherever I stay when leaving Milan is always a let down after a few days at the Park Hyatt.

  • Stayed May 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NYC1952
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ceccherelli, Direttore generale at Park Hyatt Milan, responded to this review, 22 July 2010
Dear Sir,
we would like to sincerely thank you for the wonderful words that are the best compliments for us and that encourage us to constantly try to improve the level of our service.
We look already to your next visit.
Warmest regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Herts, England
Level Contributor
95 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed 27 May 2010

Excellent hotel in a marvelous location. Most of the important sights are within easy walking distance - the Duomo and Galleria Vittorio a few minutes away. All of the staff were efficient , helpful and friendly. We were given a 'welcome' bottle of wine.Very helpful concierge booked a table for us at a great .traditional trattoria .We didn't eat in the hotel restaurant, but had breakfast in our room, which arrived on time and was very good. Having booked a deluxe ,I found the room slightly disappointing - lacking the wow factor. Also the modern styling was not to my taste - but that is a personal view.Overall the hotel was very quiet - with the exception of some kind of extraction unit on the roof opposite our room which was quite noticable at night. We were on the 6th floor - so perhaps a lower floor would be better.

  • Stayed May 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mulherin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ceccherelli, Direttore at Park Hyatt Milan, responded to this review, 28 May 2010
Dear Guest,

Thank you very much for your kind words about our property, which are the best complimets for all of us.

We are already looking forward to welcoming you back soon!

Warmest regards from Park Hyatt Milan,
Claudio Ceccherelli
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
United Kingdom
Level Contributor
66 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 25 May 2010

I have just spent 3 nights 4 days at the Park Hyatt in Milan and had the most wonderful time. The hotel is wonderful and the staff all outstanding in their manner, efficiency and kindness. I couldnt have experienced a better hotel. My husband and I will definitely visit Milan again and definitely stay at the Park Hyatt, I cannot fault it.

  • Stayed May 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank juliathomas20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ceccherelli, Direttore at Park Hyatt Milan, responded to this review, 28 May 2010
Dear Guest,

I woul like to thank you for your kind compliments about Park Hyatt Milan.
I'm very please to know we have satisfied you with our service.

I'm looking forward to giving you our welcome in a near future.

My best regards,
Claudio Ceccherelli
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
48 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 21 March 2010

We chose the Park Hyatt (we were also considering the Bulgari and Four Seasons) after reading Trip Advisor reviews, and after reviewing rates. It was our first trip to Milan, and we wanted to go shopping, sightseeing, and dining, all with a small child and older parent in tow. The location was great. A short cab ride from the train station, it allowed us to stop by hotel during the day, or to have a late start. Service is excellent - the concierge remembered an earlier request for tickets to the Last Supper (and hooked us up when there was a cancellation), we got late checkout, they accommodated our request for adjoining rooms (which, sadly, did not work out as the previous occupant had smoked in a non-smoking room, but then they gave us a choice of other rooms), and the little one was given a cute welcome gift. The rooms are a good size, particularly for European hotels, with high ceiliengs, and tastefully appointed. The spa was under renovation, but their temporary accommodation was fine, and I have a very good facial. The lobby cafe is delicious (and great for people watching). This is our choice for our return visit.

  • Stayed March 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jolielaide
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ceccherelli, General Manager at Park Hyatt Milan, responded to this review, 22 March 2010
Dear Sir,
we would like to thank you very much for your wonderful words that are the best compliments for all of us. We are really very happy that you enjoyed your stay and we look already forward to your next visit.
Warmest regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Montreal, Canada
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 19 March 2010

Felt I should write this review even thought stayed at hotel 6 months ago.
Park Hyatt in Milano has fantastic location but what really sets it apart is the service.
Have stayed in many 5 star hotels but must honestly say that the service at this hotel is unequaled. Would highly recommend this hotel both for the quality of the hotel and its service as well as its hard to beat location

  • Stayed September 2009, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nexxmall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ceccherelli, General Manager at Park Hyatt Milan, responded to this review, 22 March 2010
Dear Sirs,
we would like to thank you very much for your wonderful comments that are really the best compliments for all of us and we are really proud. We are very happy that you enjoyed your stay and you liked the hotel.
We hope to have the pleasure to welcome you again in a near future.
Warmest regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
484 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 717 helpful votes
Reviewed 9 March 2010

Terrific hotel, fantastically located, steps away from the Duomo, everything one needs for a short trip to Milan. Service was overall excellent, particularly phone requests, wake up calls right on the dot, including repeat call, the concierge Mirko, patient and fab with his recommendations, including fab and down to earth traditional Milanese food restaurant Standahl. The front door a little less organised and messy, but friendly nevertheless. Beautifully appointed rooms, everything well designed (absolutely loved the wet areas), live orchids in room, flowers to welcome, superb in every respect with the most comfortable bed, and fantastic pillows (I am only pointing out because it is remarkable how many 5 star hotels have useless pillows and dated beds, top 5-star hotel in heart of Helsinki the night before one such example). This hotel is expensive, no doubt, if you lucky enough to have great corporate rate, or get super special online, dont stay anywhere else. Worth pointing out that the service at the breakfast meeting was also excellent.

  • Stayed March 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank l-globetrotter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ceccherelli, General Manager at Park Hyatt Milan, responded to this review, 22 March 2010
Dear Sirs,
your words are really the best compliments for all of us and we are really proud and we thank you very much.
We are very happy that you enjoyed your stay and you liked the hotel and we look already forward to welcoming you again very soon.
Warmest regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Milan hotels
Brera
Mandarin Oriental, Milan
Centro Storico
Room Mate Giulia
Room Mate Giulia
#2 of 428 in Milan
594 reviews
Centro Storico
Hotel Spadari al Duomo
Show Prices
Show Prices
Show Prices
Brera
Armani Hotel Milano
Armani Hotel Milano
#5 of 428 in Milan
1,010 reviews
Brera
Grand Hotel et de Milan
Grand Hotel et de Milan
#11 of 428 in Milan
733 reviews
Stazione Centrale
Hotel Principe Di Savoia
Show Prices
Show Prices
Show Prices

Been to Park Hyatt Milan? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Park Hyatt Milan

Property: Park Hyatt Milan
Address: Via Tommaso Grossi 1, 20121 Milan, Italy
Phone Number:
Region: Italy > Lombardy > Milan > Centro Storico
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#2 Romantic Hotel in Milan
#3 Family Hotel in Milan
#3 Spa Hotel in Milan
#4 Luxury Hotel in Milan
#8 Business Hotel in Milan
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Park Hyatt Milan 5*
Number of rooms: 106
Official Description (provided by the hotel):
Five-star luxury hotel in historical building - Heart of Milan, steps from Piazza del Duomo and Teatro alla Scala opera house. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hyatt Hotels Corporation, Booking.com, Expedia, Priceline, Odigeo, Travel Republic (UK), Evoline ltd, Hotels.com, Ebookers, Ctrip TA, TravelUp, TripOnline SA, Traveltool, S.L.U., HotelQuickly and Cancelon so you can book your Park Hyatt Milan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Park Hyatt Milan Hotel Milan
Hyatt Milan
Milan Hyatt

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing