There's much to like about the Park Hyatt Milan, but also a few problems. The location is marvelous, right by Duomo Square. The decor is very upscale, keeping with Milan's style. Some of the service, like the breakfast lounge, is excellent. The rooms are furnished very well; see the photo.
Still, there are a few flaws that move this down to a 4 rating. First, when I arrived, about 10 PM, there was no one at the checkin desk. For a luxury hotel, this is surprising. Later on the trip, I also got perfunctory service from the Concierge when asking about tourist directions.
Also, there were some noise issues with my room. I know the hotel was full, and I had one of the worst rooms - first floor, street side. I could hear some cars and shouting from the street. This could be helped by making the windows non-opening - it's too close to the street to see much, anyway.
- Official Description (provided by the hotel):
- Boutique hotel in a palatial, classical building - Heart of Milan, steps from Piazza del Duomo and Teatro all Scala opera house. ... more less
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- Also Known As:
- Park Hyatt Milan Hotel Milan
- Hyatt Milan
- Milan Hyatt