As soon as you arrive at this hotel you learn quickly that friendly attentive service is a top priority at this property. Everyone at the hotel goes out of their way to make sure you are taken care of and that everything is in order for you. Our bags ended up in the wrong room, and the head bellman ran to our side when he saw us later in the lobby to apologize, even though we had no prior contact with him and did not complain about what luckily ended up being a minor error.
Our cream colored room was plush with splashes of brighter colors, including orange window covers. We had a corner room that was a good size and included a large desk, nice seating area, and a great view directly into the stunning Galleria. The bathroom was very large and had a big shower, deep soaking tub, and separate water closet, however, the sink area lighting was a little too dim. The spacious closet area was an open part of the bathroom which took a little away from the look of the room since your bags and hanging clothes remain in full view. The entire bathroom was done in beige grainy marble that was also in the main bedroom and other areas of the hotel, to the point of being a little too much of the same material. We had a window in our bathroom which was a nice bonus.
We ate breakfast in the hotel restaurant La Cupola with its impressive dome and under Medusa’s watchful eye. We skipped the buffet and ordered off the menu and enjoyed the food and slick power broker atmosphere. Given how expensive this hotel can be, we thought the price of our breakfast was reasonable.
The attractive gym, next to the spa, was a small windowless room with several cardio machines, but not much in the way of workout machines. The spa had a very nice hot tub area with cool lighting in the tub. The locker rooms had showers and steam rooms. All these amenities are available to guests at no additional cost.
The location is very central with much of what you will want to see and do within an easy walking distance. With outstanding service, nice looking design, and great location, this hotel has all you need to have the perfect stay while in Milan.
- Official Description (provided by the hotel):
- Boutique hotel in a palatial, classical building - Heart of Milan, steps from Piazza del Duomo and Teatro all Scala opera house. ... more less
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- Also Known As:
- Park Hyatt Milan Hotel Milan
- Hyatt Milan
- Milan Hyatt