First time at this Park Hyatt. Stayed in room 516. The hotel is starting to show some wear and tear. There were 4 or 5 black scuff marks on the walls around the room, around knee height on different walls. Water stain on the ceiling. Also no bottled water in the room, until we called down. Remote control ran out of batteries, just our luck! Weird design, eg mini bar in the bathroom? Small windows made the room feel really dark. Then there was a weird ticking noise emanating from the headboard lights, which forced us to call engineering. They came and switch us to a different room. Were nice enough to offer to send us a drink etc. Maybe the suites are nicer. Maybe we're spoiled by service levels and attention to detail in Asia. But for the same rates, think you're better off staying at Bulgari or Four Seasons. Those have much nicer and more spacious public spaces. Closer to the shops too.
- Official Description (provided by the hotel):
- Boutique hotel in a palatial, classical building - Heart of Milan, steps from Piazza del Duomo and Teatro all Scala opera house. ... more less
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- Also Known As:
- Park Hyatt Milan Hotel Milan
- Hyatt Milan
- Milan Hyatt