Staff are definitely very helpful and friendly with good conversational english. They are prompt with help and often approach you before you approach them for help. Breakfast is quite a treat with a variety of bread, cereal, fruits, cheese, etc. Vegetarian friendly. Its location near a tram station is a plus, if you can change 2 trains from the MPX airport to get here.
Infrastructure is rather disappointing for a 4 star hotel, but comfortable and clean. Room and toilet is clean, with clean toiletries. Bed is comfortable. The heating system is truly clunking and noisy, and for light sleepers would be a real problem, as is the water piping system is noisy too, but it has consistent hot water for bath.
Free Wifi is only available for 5 users each time in the lobby, and free wifi is only available for 1 hr every 24 hrs in your own room. Connection when present is good & fast. With reasonable price eateries and supermarkets within walking distance.
Overall a good place for a working trip (hotel is a 5-10 min walk to MICO where most congresses are held), all the basic needs are comfortably met, but for a holiday, perhaps a little disappointing.
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- Also Known As:
- Nasco Hotel Milan
- Holiday Inn Milan