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“Not a place to rest” 3 of 5 bubbles
Review of ATAHOTEL The Big Residence

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ATAHOTEL The Big Residence
Ranked #204 of 430 Hotels in Milan
Terre Haute, Indiana
1 review
“Not a place to rest”
3 of 5 bubbles Reviewed 8 January 2014

Spacious room, but the walls are so thin, you can hear the guest next door blow his nose! Not a good place if you need rest, but nice location for access to garibaldi train station. The hotel is tired and worn down.

Room Tip: Spacious room, but the walls are so thin, you can hear the guest next door blow his nose! Not a goo...
See more room tips
  • Stayed November 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank saradink
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMTheBig, Direttore at ATAHOTEL The Big Residence, responded to this review, 21 February 2014
Dear Guest

First of all I would like to thank you very much for taking the time to contact us and focus your attention to some basic and essential features in order to improve our quality service.

I would like to thank you for such genuine positive comment showed us regarding your experience in our Atahotel The Big in order to state further stimulations.

Since our very first aim is focused on our guests' satisfaction, your positive experience will be a significant witness of your previous stay.

It will be then a real impressive improvement for any other future guest to benefit from. We will definitely make reference to your suggestion in order to profitably improve our standards.

I am glad you have enjoyed your stay and hope to have the opportunity to host you once again to Atahotel The Big.


Best Regards,
Gianluca Patruno
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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248 reviews from our community

Traveller rating
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    68
    17
    9
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100
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (10)
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English first
Chester, United Kingdom
Level Contributor
193 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
3 of 5 bubbles Reviewed 17 December 2013 via mobile

Here for a two night stay after getting the booking wrong at the much nicer ATA hotel nearby. The rooms are spacious but, where I was in 115, the walls are paper thin and very tired. I noticed how dirty the floors are when I walked on them with bare feet and then got into the shower. I know Italians are loud but the noise from other rooms was bad.

The Sky Lounge restaurant was good and not too expensive.

Stayed December 2013, travelled on business
Helpful?
1 Thank Doug_421
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMTheBig, Direttore at ATAHOTEL The Big Residence, responded to this review, 21 February 2014
Dear Guest

I would like to thank you very much for taking the time to contact us and focus your attention to some basic and essential features in order to improve our quality service at Atahotel The Big.

Since our aim is focused on our guests’ satisfaction, we have really appreciated your suggestions as a significant chance to improve and provide better and more enjoyable services.

As far as the previous occurrence is concerned, we would like to express our sincerest apologies for the inconvenient. We would also be really pleased to show you all our best efforts in order to avoid any future dismay.

Thus your comments will be then shared within our Hotel Staff and they will be a real impressive chance for any future guest to benefit from.

We do hope to host you once again to our Atahotel The Big and to guarantee a more enjoyable future stay in Milan.


Best Regards
Gianluca Patruno
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 4 November 2013

I stayed here in 2010, and have been meaning to write a review ever since- oops. We were two girls traveling on a budget, and looking for a fun weekend in Milan. The hotel room, and bathroom were big for Italy, very clean, and so comfortable. We didn't spend much time in the hotel besides sleeping, and getting ready, so I can't comment on how the staff were, or if there were amenities provided. If you're looking for a safe, clean, and convienant location, this is your place. Here I am three years later still happy with our choice!

  • Stayed December 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
Helpful?
1 Thank MDorm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMTheBig, Direttore at ATAHOTEL The Big Residence, responded to this review, 21 February 2014
Dear Guest

First of all I would like to thank you very much for taking the time to contact us and focus your attention to some basic and essential features in order to improve our quality service.

I would like to thank you for such genuine positive comment showed us regarding your experience in our Atahotel The Big in order to state further stimulations.

Since our very first aim is focused on our guests' satisfaction, your positive experience will be a significant witness of your previous stay.

It will be then a real impressive improvement for any other future guest to benefit from. We will definitely make reference to your suggestion in order to profitably improve our standards.

I am glad you have enjoyed your stay and hope to have the opportunity to host you once again to our Atahotel The Big.


Best Regards,
Gianluca Patruno
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
29 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 30 October 2013

I have stayed in Milan plenty of times and usually in mid range Hotels. Most rooms are 'Compact' to say the least.
What a surprise this was. More of a 1 bedroom apartment than a room! Large super King size bed and nicely appointed bathroom. The only complaint would be the noise outside but I suppose I cant hold the Hotel responsible for that!!
Overall very good. I would happily stay here again.

Room Tip: Rooms into the courtyard would be the best!!
See more room tips
  • Stayed October 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank BiggerPaul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMTheBig, Direttore at ATAHOTEL The Big Residence, responded to this review, 21 February 2014
Dear Guest

First of all I would like to thank you very much for taking the time to contact us and focus your attention to some basic and essential features in order to improve our quality service.

I would like to thank you for such genuine positive comment showed us regarding your experience in our Atahotel The Big in order to state further stimulations.

Since our very first aim is focused on our guests' satisfaction, your positive experience will be a significant witness of your previous stay.

It will be then a real impressive improvement for any other future guest to benefit from. We will definitely make reference to your suggestion in order to profitably improve our standards.

I am glad you have enjoyed your stay and hope to have the opportunity to host you once again to our Atahotel The Big.


Best Regards,
Gianluca Patruno
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brentwood, United Kingdom
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed 14 July 2013

We were travelling through Milan so only wanted to stay one night. The hotel and our room were 'tired' although the bed was one of the most comfortable we have ever experienced in a hotel! Other review say the rooms are nice, so maybe ours just needed a redecoration. We arrived very late as our train had been delayed, and there was nothing in the room at all, not even water. It may have been unfortunate that it was Sunday night, maybe on other nights there would be some room service. There are some nice restaurants just nearby, but we didn't want to trek off at midnight, so be warned. The room was clean and serviceable. The hotel is just a few minutes walk from Garibaldi station and an easy metro ride to central Milan. Our advice would be to bring in food if you want something in the room, and ask to see the room before taking it.

  • Stayed June 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Beth J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMTheBig, Direttore at ATAHOTEL The Big Residence, responded to this review, 21 February 2014
Dear Guest

First of all I would like to thank you very much for taking the time to contact us and focus your attention to some basic and essential features in order to improve our quality service at Atahotel The Big.

I would like to thank you for such genuine positive comment showed us regarding your experience in our Hotel in order to state further stimulations.

Since our very first aim is focused on our guests' satisfaction, your positive experience will be a significant witness of your previous stay.

It will be then a real impressive improvement for any other future guest to benefit from. We will definitely make reference to your suggestion in order to profitably improve our standards.

I am glad you have enjoyed your stay and hope to have the opportunity to host you once again to our Atahotel The Big.


Best Regards,

Gianluca Patruno
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Knoxville, Tennessee
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 1 July 2013

The outside of this hotel looks cheap; the lobby doesn’t look much better. However, what really matters—the room—is awesome. My room was big, clean, and comfortable. The bathroom was "American-sized." Overall, I recommend this hotel.

  • Stayed June 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Rachel S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMTheBig, Direttore at ATAHOTEL The Big Residence, responded to this review, 21 February 2014
Dear Guest

First of all I would like to thank you very much for taking the time to contact us and focus your attention to some basic and essential features in order to improve our quality service at Atahotel The Big.

I would like to thank you for such genuine positive comment showed us regarding your experience in our Hotel in order to state further stimulations.

Since our very first aim is focused on our guests' satisfaction, your positive experience will be a significant witness of your previous stay.

It will be then a real impressive improvement for any other future guest to benefit from. We will definitely make reference to your suggestion in order to profitably improve our standards.

I am glad you have enjoyed your stay and hope to have the opportunity to host you once again to our Atahotel The Big.


Best Regards,

Gianluca Patruno
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Zurich, Switzerland
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 17 June 2013

I stayed in this hotel for a weekend in Milano. It's a big nice hotel, the room was really huge! with a kitchen and a separate living room. There were no dishes in the kitchen though, so I didn't use it.

The staff was very friendly but there were a couple of drawbacks. The fitness center didn't work, I was looking for a plug adapter, the hotel didn't have a spear one, that is quite weird for an international big hotel like that. So I ended up charging my phone at the receptionist.
Breakfast was very good on the top floor.

The Casa Como area nearby is also a nice place. In general the hotel is situated in a good location. I walked to the Duomo, it took me around 20 minutes.

Room Tip: - ask for a room facing the cathedral! Otherwise you will see a huge construction spot.
See more room tips
  • Stayed June 2013, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Slaya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMTheBig, Direttore at ATAHOTEL The Big Residence, responded to this review, 21 February 2014
Dear Guest

First of all I would like to thank you very much for taking the time to contact us and focus your attention to some basic and essential features in order to improve our quality service at Atahotel The Big.

I would like to thank you for such genuine positive comment showed us regarding your experience in our Hotel in order to state further stimulations.

Since our very first aim is focused on our guests' satisfaction, your positive experience will be a significant witness of your previous stay.

It will be then a real impressive improvement for any other future guest to benefit from. We will definitely make reference to your suggestion in order to profitably improve our standards.

I am glad you have enjoyed your stay and hope to have the opportunity to host you once again to our Atahotel The Big.


Best Regards,

Gianluca Patruno
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about ATAHOTEL The Big Residence

Property: ATAHOTEL The Big Residence
Address: Via Carlo de Cristoforis 6 - 8 | (Zona Corso Como / Brera), 20124 Milan, Italy
Region: Italy > Lombardy > Milan > Stazione Centrale
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Kitchenette Restaurant Room Service Wheelchair access
Hotel Style:
#136 Luxury Hotel in Milan
Hotel Class:4 star — ATAHOTEL The Big Residence 4*
Number of rooms: 105
Official Description (provided by the hotel):
TEMPORARILY CLOSED FOR RENOVATION Atahotel The Big Residence in Milan is a modern apartment hotel spread over twelve floors. It offers its guests a spectacular view and stands in a quiet central location, just a short distance away from the renovated Porta Garibaldi railway station and the main transport links. Thanks to its convenient position in the magical atmosphere of Brera and Corso Como, guests have easy access to the best that the city has to offer: trendy bars, sophisticated restaurants, fashionable boutiques and the best stage shows. RESIDENCE: 105 apartments divided into 16 one-room apartments in Executive and Deluxe categories, 82 two-room apartments in Superior, Executive and Deluxe categories, 5 three-room, 2 Suites. 20 Double rooms Superior. Apartments equipped for disabled guests. Restaurant and bar. Gym. ... more   less 
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Also Known As:
Atahotel The Big Residence Hotel Milan

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