After big day travelling to Milan and a 20 min walk from the train station with our rucksacks, we were glad to walk into a funky and modern hostel. Unfortunately there was no inclining that either of the reception staff cared about our arrival. They gave us the bare minimum of information and we felt as though they didn't have the time or care to answer any questions. We both had to laugh when we stepped into the elevator and seen a huge poster that boasts a friendly reception that "knows it all" and can offer advice on tours, transport, restaurants ect.
Thankfully the morning staff had great big smiles and the cheerful, approachable presence that you would expect from hostel staff.
We were happy with the location of the hostel, the room and the facilities. Overall it was good value for money.