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“Townhouse 12 a treat” 5 of 5 bubbles
Review of TownHouse 12

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TownHouse 12
Ranked #197 of 430 Hotels in Milan
Certificate of Excellence
Minneapolis, MN
1 review
“Townhouse 12 a treat”
5 of 5 bubbles Reviewed 3 June 2007

We stayed at the Townhouse 12 for 5 nights May 2007 and found it very pleasant. Two blocks from tram which is very easy and cheap to take you anywhere in town. Staff were very friendly and helpful - recommended fabulous restaurant around the corner. Free breakfast buffet which included fresh fruit, croissants, rolls, coffee, meats, cheeses, yogurt, and nutella. Free internet and computer usage.

Townhouse 12 is very modern with clean lines. We really liked it and thought it a good value. It's off the tourist beaten path a bit so very nice to get a feel for a Milanese neighborhood. Highly recommend it!

  • Liked — It was off the beaten tourist path and gave a glimpse of Milanese life.
  • Disliked — Linen sheets
  • Stayed May 2007, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank Europe1sttimer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TownHouse_Italy, Responsabile relazioni pubbliche at TownHouse 12, responded to this review, 23 August 2012
Dear Madame/Sir,
we would like to thank you very much for the great review that you have left. We are pleased to read any suggestion and to learn how to satisfy our Guests. We hope to see you again in the future and to welcome you in our Unique Home in Milan.
Head of PR Town House Collection
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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240 reviews from our community

Traveller rating
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    26
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    8
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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (25)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
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English first
Sydney, Australia
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
2 of 5 bubbles Reviewed 15 January 2007

My husband and I stayed in Nov 06, for 4 nights in their top floor junior suite which was really lovely and clean, modern and incredibly spacious. I called the hotel last minute and they offered me a rate of 210 Euros which was fantastic.
The hotel is modern and stylishly done with a small foyer (no restaurant or gym) and the infamous and expensive Ice Bar.

The location is quite poor and although accessible to trams (10min walk), it is located opposite a grimey park which is usually inhabited by noisy teenagers in the evenings. It certainly didn't feel that safe to walk around the area at night.
A previous reviewer mentioned a cooked breakfast but that was not the case at all. The continental breakfast consisted of packaged toast, ham, fruit salad and cereal. There was a cappacino machine available all day but the hotel had very few amenities.
Apart from the gorgeous room however, there was nothing boutique about the hotel in terms of service or attention. The woman at the counter spoke quite little English and seemed even less interested in advising us on how to catch public transport or where to eat out. I would not recommend not this hotel based on location and service.
We did find some lovely cafe called Huggy Bear on the Corso de Sempione just before the Park du Sempione (15 min walk). Milan was very expensive for shopping and had more graffiti than a typical underground station.
Milan is in many ways the ugly duckling of Italy, and I would recommend a stop at Florence, Venice or Rome instead of Milan.

  • Liked — Beautiful room, modern and spacious
  • Disliked — Front desk service, lack of amenities
  • Tips/Secrets — Huggy bear cafe on Corso de sempione, - great food
  • Stayed November 2006, travelled as a couple
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Check-in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
3 Thank redmagnolia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TownHouse_Italy, Responsabile relazioni pubbliche at TownHouse 12, responded to this review, 23 August 2012
Dear Sirs, we apologize yet again for the outcome of your stay at Town House 12 We are learning from our mistakes every day. We hope in the future to offer always a better service.
Head of PR Town House Collection
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bucharest
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
2 of 5 bubbles Reviewed 14 January 2007

Based on the presented reviews, we choose to stay for 3 nights at this hotel in January. Bad choice. The hotel is located "far from everything" and the staff is so so unhelpful. The rooms are really small with a minimum of amenities. The appartenence to SLH and Design Hotels is questionable.

The ICE BAR deserve a visit (be careful do not ask for refill is extremely costy 10 Euro for 20 ml of Vodka).

One spot ( surprisingly the hotel staff will not tell you about) the 3 Jolly restaurant, just across the street.

So, if in Milan again (quite disappointing destination!) definitely we will chose different.

  • Stayed January 2007, travelled as a couple
    • 1 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check-in / front desk
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
4 Thank ab75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TownHouse_Italy, Responsabile relazioni pubbliche at TownHouse 12, responded to this review, 12 September 2012
Dear Sirs, We apologize yet again for the outcome of your stay in our Home. Hoping to see you back in the hotel to try out the new silent structure. Head of PR TownHouse Collection
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
toronto canada
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 4 November 2006

warm reception, clean and comfortable suite. excellent breakfast. ice bar worth a visit, good location. we only stay at boutique hotels and townhouse 12 fits the bill.

  • Liked — clean and chic
  • Disliked — ice bar a bit touristy
  • Tips/Secrets — stay in a suite
  • Stayed October 2006, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank tab+mac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
5 of 5 bubbles Reviewed 25 February 2006

After reading a few of the reviews posted about this hotel we almost changed our reservations - I'm so glad we didn't! Townhouse 12 was beautiful and, compared to other European Hotels, the rooms were quite spacious! The breakfast that is included was another pleasant surprise, eggs cooked to order, wonderful fresh pastries, plenty of fresh fruit. Also, the staff were so helpful and informative. I would highly recommend this hotel to anyone looking for a place to stay near lots of nightlife. Although Townhouse 12 is not very close to most of the shopping districts (about 20 min walk) it is perfectly situated near many very modern, very popular night spots, both restaurants and lounges. We had a wonderful experience and would definitely stay there again.

  • Stayed February 2006
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baltimore, MD
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed 3 December 2005

Contrary to what previous reviews indicate, Townhouse 12 is an absolute gem. We stayed there for four nights on our honeymoon. Each day, we were treated to chocolates and champagne in our room, which was decorated very tastefully with calming minimalist decor. Carlo, the manager, went out of his way to make sure we had the proper maps and local information to make our exploration of Milan worthwhile. True, breakfast was not wonderful, but Italians don't eat a large breakfast anyway and gourmet individual french press coffee was served by the extremely attentive waiter who was at our beckoned call.

The Ice Bar was not crowded, which resulted in a very quiet and calm stay, with the exception of a loud party next door one night. Carlo apologized profusely for this even thought it was not his fault. Upon checkin and checkout, he greeted us personally at the door of the hotel. We loved out experience there so much that we came back to Milan after touring around Italy just to stay there for two more nights at the end of the trip.

This hotel is a non-touristy alternative for people weary of the typical urban Italian hotel, which is most of the time noisy with small rooms and inattentive staff. It is in a very safe and interesting part of town, away from the craziness of the Duomo, but a very quick ride or action-packed walk away. Stay at Townhouse 12, you will not be sorry.

  • Stayed June 2005
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank panzano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
4 of 5 bubbles Reviewed 26 November 2005

Few would imagine Absolute Ice Bar (sure the "coolest place in Milan" right now) shares its entrance with a "low profile" very good standard 4 star hotel. Modern, minimalist interior clean and fair sized rooms (for european 4star standard) helpful and professional staff. I was surprised not to find laundry service "tools" such as bags and laundry list or "do not disturb" sign or button on door but soon realised this is not that kind of "establishment" (not a bad thing)

Free fast internet access in rooms, breakfast room is also a Wi-fi spot and doubles up as work/internet corner very useful if you have a wireless enabled laptop.

Breakfast choice was varied and there was plenty of it all 3 days I was there (even when I got down at around 10.15am)!!! Haven't asked for espresso though ....

Marco Travaglia

  • Stayed November 2005, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about TownHouse 12

Property: TownHouse 12
Address: Piazza Gerusalemme 12, 20154 Milan, Italy
Phone Number:
Region: Italy > Lombardy > Milan
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#78 Romantic Hotel in Milan
#133 Luxury Hotel in Milan
Price Range (Based on Average Rates): ££
Hotel Class:4 star — TownHouse 12 4*
Number of rooms: 17
Official Description (provided by the hotel):
Surrounded by celebrated restaurants and bars, TownHouse 12 is a 4-star boutique hotel close to the trendy and pulsating district of Corso Sempione. Inspired by its spacious and dazzling design lounge, the Hotel offers contemporarily designed Classic rooms and a little enchanting palm patio. Located within walking distance from fieramilano City exposition center, Mico Milan Congress Center and Arco della Pace, TownHouse 12 is offering the ideal location for both business and leisure travellers. Gerusalemme Lilac metro station few steps from the Hotel, enables guests to reach easily all the main landmarks in the city, particularly Fieramilano Rho exhibition center, and San Siro Stadium. TownHouse 12 is outside Milan's "Area C" (limited traffic zone with fee entrance), and offers chargeable self-parking facilities nearby. ... more   less 
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Also Known As:
Town House 12 Hotel Milan
Town Hotel Milan
Town Hotel 12

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