We made a reservation through HostelBookers (although would probably be the same through any third-party site) but when we got to the hotel there were obligatory 'payable extras': linen, towels and breakfast. These are not included in the advertised price but you have no option to NOT pay for them (e.g. if you have your own towel, or don't want breakfast). Rather than 'payable extras' they are mandatory charges. Although it was only 6 Euro extra, we felt deceived and when we queried these charges the receptionist was rude, defensive and refused to take responsibility.
The room is basic and basically clean. However the old mattress in the hallway, hole in the bathroom door, mould covering the bathroom ceiling and tired sagging mattresses make this a grim place to stay. It is conveniently located near Milan Centrale, but this is really its only plus. It relies on single-visit customers, so we felt compelled to let you know to avoid it if possible! Bad value for money. Rude staff. Shabby. Depressing brown and khaki colour scheme. Dishonest over-charging.
- Reservation Options:
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- Also Known As:
- Valley Hotel Milan