I stayed at this hotel for 3 nights in April 2012.
The first room I was put in (where all but the jacuzzi photos are from) was dirty and smelly. The bathroom smelt of sewage. The shower was grimy with mould.
The heater/air conditioner was broken with parts falling off it. The walls were dirty. The fire alarm on the ceiling had a plastic bag cellotaped over it.
It was cold on my first night and I rang reception and asked if someone could show me how to work the heater - I was told no one could help. I asked if they had a spare blanket - no. I asked if they had a spare heater - no. I asked if they had another room - no. Basically the man on reception could not have cared less.
The next morning I complained to a different member of staff who was a bit more understanding and moved me into another room. This was a bigger room and the heater/air con worked. This room had a bathroom with a bath/jacuzzi. I couldn't wait for a nice bath after the smelly/dirty shower unit from the first room I stayed in. However, the jaccuzzi spewed out filth and dirt. It was disgusting and again, smelled of sewers.
This is the worst hotel I have stayed in.
I said to a friend at the time that I would have been better off sleeping on the streets. It was a horrible experience.
I encountered 3 members of staff. Two of those had were surly and had an attitude.
I can only advise you NOT to stay at this hotel.
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- Also Known As:
- Gonzaga Hotel Milan