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“The idea is good.. but the quality + maintenance is missing!”
Review of nhow Milano

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nhow Milano
Ranked #30 of 428 Hotels in Milan
Certificate of Excellence
GreenLeadersGold level
Amsterdam, The Netherlands
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“The idea is good.. but the quality + maintenance is missing!”
Reviewed 20 May 2012

The idea of the hotel is very nice, you can see that there is a lot of thought behind it.

Good:
- Breakfast
- Size of the room
- Bed
- Cleanliness of the room (besides the poor maintenance!)

Bad:
- Very poor maintained (shower not finished off, chips out of the plasterwall, damages throughout the hotel)
- Lightning in the hotel: Lights in elevators + hallway were not all functioning properly
- Small bar with terrible seats. They look fancy, but hard plastic is not that confy. The outdoor pillows are full of stains!
- Service. Friendliness and a smile are unfamiliar to the staff
- No ironing facilities. Not even a ironing room. The staff friendly informed me they can iron my shirt.. and charge it to the room.... Hahaha.. well business people are welcome, especially if the hotel can make even more money on them.. what a joke!!!
- Coffee: They dared to give INSTANT COFFEE to our business meeting!!! This in Italy??
- Hot water: The water temperature of the shower was continiously changing!!
- Shower: Full of chalk, a few water sprays were coming out everywhere.. Poorly fitted to the ceiling as well
- Airconditioning was working poorly (or better said NOT!)
- Location: If you are not in Milan for business in that particular area, simply skip it!

Worse of all, we booked >10 rooms in this hotel, with pretty much all the same faults

Conclusion: This hotel tries to be of high standard, but I have never seen such a poorly maintained NH Hotel. Not worth the money!

  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WoutAms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (53)
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Madrid
Level Contributor
93 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed 11 May 2012

The hotel is far away from the city centre. The closer metro stop is fifteen minutes walking, and if you come back by night, the area is soulless. It is not a hotel to visit Milan as a tourist, but for business. Apparently is a design hotel, but the furniture is low cost and rooms are neglected. I had a very bad experience. When I arrived at the hotel late in the night, there was not hot water to take a shower. After being changed three times of room, travelling over the entire hotel and stand the unpleasant treatment from the men in reception, he acknowledged that there was not hot water in the entire hotel and that they were not able to solve the situation until next morning. It was a very disappointing situation, but I have to say that the hotel has apologised and I have been compensated. Breakfast was excellent, fresh fruit, fresh juices, variety of cheese and menu of cocked eggs.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mistralksk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
115 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
Reviewed 4 May 2012

Our stay at this hotel was very relaxing, and the hotel is extremely quiet and luxurious.

The lobby is spacious and modern, with free newspapers provided every morning.

The best surprise was the free breakfast included with our room. This buffet breakfast was tremendous, with 5 or 6 staff to cleanup after you and re-stock the food. The variety of breads, meats, cheeses and yoghurts was terrific.

A couple of small drawbacks about this hotel:
1) Location is quiet and secluded, but its not central to the main sights and shopping of Milano. You need to catch the 12 tram down Via Andrea Solari from Sant Agostino train station.

There is a very big supermarket on via Andrea Solari, about 10 minutes walk, that is great for groceries.

2) There is free wi-fi only in the lobby, and you have to go to the front desk to request a voucher with a code that is valid for 30 minutes usage. Not very convenient and it gets annoying after a while.

Otherwise, the hotel itself was terrific.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jono_Melbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paramus, NJ
Level Contributor
110 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 24 April 2012

Cool looks and very funky decor!
Superior room is a very small room... - go for the larger one, with the free standing tub (like the pictures on their web site). We ended upgrading, once we saw the "superior" to the Executive room - insist on it!
Area of Tortona is like NYC's Soho - galleries, etc. Not the posh center of Milan, so you must like that or don't bother.
Quite a walk to the subway.

Room Tip: Don't stay at anything smaller than the Executive Room!
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  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Travel2andFr0m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miami
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 April 2012

Check in alright. No explanation of hotel whatsoever, mentioned it was my first time. Bar ok. A lot of staff very nervous for vip guests in an event, no concentration on the ones that pay the bills. Room is very minimalist. No directory. Shower is on ceiling with very strong jets. Not very comfortable. The atmosphere is not classy. Restaurant service is good. All single business men and women looking at their cell phones.

  • Stayed September 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank xobellas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ascot
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 14 April 2012

Altnough initial impressions are of a funky, modern hotel, the cool looking chairs both outside and inside the hotel indluding the lobby are made of hard plastic, even the ones in the entrance lobby. Inside, there is no lounge area worth speaking of, other than a small after thought of a bar to chill out. Coffee at 6 euros? The breakfast was standard international business hotel fare and adequate, but with hot food limited to scrambled egg and greasy bacon. The coffee machine dispensed a sort of browny liquid that vaguely tasted of coffee. Last time I looked, Italy was supposed to serve some of the best coffee in the world.
Although the rooms and corridors are stylish as are the rooms, the hard wood floors in the rooms don't convey any feeling of comfort. The outlook on to the rooves of more industrial estate buildings was depressing. A limited choice of restaurants nearby increased the sense of being isolated from the vibrant heart of a cracking city.
It's a trek to the city centre past the industrial buildings opposite, adorned with copious graffiti that blights much of the city.
This is a hotel fr the business traveller and conference. Sorry chaps, it's a triumph of style over substance and very much the Emporor's new clothes. Nope, I wouldn't come back.

Room Tip: Go to a different hotel
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  • Stayed April 2012, travelled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PJWprive1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tel Aviv, Israel
Level Contributor
138 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 17 March 2012

it is one of the most modern hotels i have seen , with all the new features like led shower from the ceiling, modern frniture, glass doors - realy WOW!!
bed very comfortable, internet is free only at the lobby, parking at hotel expensive - its worth buying ticket to park on the street. hotel staff very polite and helpful.
food and drinks at hotel very very expensive, if you don't have breakfast included in the rate (like we did) go to a cafe on stendhal street for a great coffee and sandwich for about 5 euros

Room Tip: our room was on the railway side the view was ugly but we could hardly hear the sound. I guess it wi...
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  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank leorma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about nhow Milano

Property: nhow Milano
Address: Via Tortona 35, 20144 Milan, Italy
Phone Number:
Region: Italy > Lombardy > Milan
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#5 Green Hotel in Milan
#24 Romantic Hotel in Milan
#24 Business Hotel in Milan
#26 Luxury Hotel in Milan
#27 Family Hotel in Milan
Price Range (Based on Average Rates): £
Hotel Class:4 star — nhow Milano 4*
Number of rooms: 246
Official Description (provided by the hotel):
The nhow Milano hotel in Milan benefits from a great location in one of Milan's most dynamic neighborhoods. The "Tortona e Navigli" area has been converted into one of the most fashionable and modern districts of the city center. The area is filled with enticing restaurants and bars, exhibition centers, as well as design and photography studios. Nhow Milano is the place to be for all art, culture and fashion lovers. ... more   less 
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Also Known As:
Nh Hotels Milan
Nhow Milano Milan

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