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“The worst hotel in the world!!!”
Review of AC Hotel Milano

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AC Hotel Milano
Ranked #99 of 426 Hotels in Milan
Certificate of Excellence
Reviewed 20 April 2011

Everything about this hotel is wrong. Starting with the location absolutly terrible. Let me explain you my "lovely" experience. As soon as I show up with my car in front of the hotel, there was a person working for the hotel, he never came to us to propose any sort of help with the baggages!! I had to ask if someone could come. I had to put my car in the garage made mainly for Smart. ( I have a Cayenne). Public spaces are quite nice. But then the room wow!!!: Cheap fake woodfloors, the window was so small it was really dark in the room. Outside at night it was 9, the AC was supposed to be reversible but the heating system was not working anymore because it was springtime!!! I asked for an electric heater...you imagine the response!!! Thetv was such a crap!!! The door of the bathroom was hitting the sink so impossible to open it on one side!!!...no kleenex, no makeup tissue...Price for the WIFI 22€ for 24H !!! The walls are so thin you can hear everything the lift, the guys next doors, the cleaners, the guy closing the door 3 rooms next to you!!! Well a lovely experience for 350€ per night furing the furniture fai!!!! Unbelievable...

Room Tip: Go to another hotel!!!
  • Stayed: April 2011, travelled as a couple
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5  Thank Rorostar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 13 April 2011

I chose this hotel due to its rating on trip advisor and other sites and was not disappointed. The superior rooms are nicely decorated, it has a splendid bathroom with all amenities needed and a gigantic shower. The free Minibar was very welcome at 30°C outside temperature and was filled up every day. Although on a main street the rooms are quiet due to sound isolation. The aircondition is adjustable and quiet. Matresses are perfect! The reception staff was very friendly. Although we arrived far before official check in time we very given a room straight away. The Airport express, busses, trams and metro arrive in walking distance, so the hotel is idealy located for a citybreak although there is a lot of construction activity around the hotel.

  • Stayed: April 2011, travelled as a couple
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Thank JoannaGeorgia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 April 2011

The hotel would be very conveniently located if the access to the nearby Garibaldi public transportation station was not blocked off by construction sites. However, there is a tram in front of the neighboring church will take one downtown. The staff was friendly, and despite the loud group of teenaged guests yelling across the bar/restaurant, we had some nice cocktails there in the evening. Also, the breakfast was good, despite the undrinkable coffee. Amenities in the room included slippers, bathrobe, toiletries, and FREE minibar (several bottles of water, colas, juices). I would say sleep quality was reduced not because of the bed and pillows, which were comfortable, but because the windows faced a highway that was busy all night, complete with regular honking and traffic jams. Plus, the group of teenage girls staying the same night and making commotion in the bar all evening, were running and shouting through the halls even past midnight. Unfortunately there's no free WIFI in the rooms or lobby, but internet time in the business center (one computer around the corner from front desk) can be purchased.

  • Stayed: March 2011, travelled as a couple
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Thank McFliege
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 January 2011

When we arrive at about 21:30 with our car at the hotel we found outside 2 drunken people. The first one tried to help us to find a free parking. The other one tried to get in the hotel. No stuff for security reasons outside the hotel! When we finally got and checked in, the man responsible for carrying the luggage tried to carry our entire number of luggage together alone without any help with a trolley and of course he could not make it successfully. He put the small luggage on the big ones and after one second the handbag – the one with my laptop – dropped from 1 meter down to the floor. He did not say anything and tried to continue his way. I immediately complained and he just says “I am sorry”. I tried to complain to the receptionist and he says the same “I am sorry”. I cannot understand why this 4 stars hotel is ranged No 6 from 443 hotels in Milan! So unprofessional stuff! Who is control all these people? How they train them? I would better arrange my luggage myself even if I am totally untrained!

Stayed: January 2011, travelled as a couple
4  Thank alexpepe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 December 2010

This is a relatively new (build in 2006), clean hotel with a large room (Executive Twin). The location of the hotel is close to the Garibaldi Station, and getting to the center of the city (e.g. Duomo) is not a problem at all. Moreover, if you are travelling to/from Milano Centrale it will be even closer (2 metro stops). Stayed two nights in this hotel and have nothing to complaint about.
If you want to save some bucks choose AC Milano Hotel and spend the saved money on some shopping!

Moreover, being close to the Corso Como has its own advantages, because Corso Como has decent choice of bars and restaurants. I would like to recommend 10 Corso Como – the restaurant with the courtyard, bar, shop and a gallery. Must visit that place!

  • Stayed: December 2010, travelled solo
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2  Thank Almaty-Texas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 December 2010

very nice hotel for the price. pre-pay deal was excellent at around €90 per night. great for milan although it's not in the city center. very comfortable pillows, good bed. clean room and bathroom. but tub had some marks/corners that should be scrubbed better (not the end of the world just not spotless) and shower head malfunctioned so water came out funny (supposedly maintenance came but i didn't see a change). walls and doors seem to be very thin. you can hear doors opening and closing in the hallway and others walking around their hardwood floors. my only real complaint is that the metro seems very close b/c the stairs going down are right in front of the hotel, but actually you have to go down/up/down through the train station to get to the green line metro. but once on the metro, it's about 5 stops to duomo with a change to the red line. overall great stay for a quick weekend trip.

  • Stayed: December 2010, travelled solo
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1  Thank CCCGeneva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 December 2010

This must be the best hotel in Milan considering location, quality of room and price! I
certainly will not stay anywhere else next time in Milan. Food and drinks are remarkably cheaper in the hotel than outside. AC is always a good choice and this one is the best I've been to.

  • Stayed: September 2010, travelled on business
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1  Thank ggg1315
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about AC Hotel Milano

Address: Via Tazzoli 2, 20157 Milan, Italy
Region: Italy > Lombardy > Milan > Stazione Centrale
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#81 Luxury Hotel in Milan
#81 Business Hotel in Milan
#98 Romantic Hotel in Milan
Price Range: £85 - £364 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — AC Hotel Milano 4*
Number of rooms: 160
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Also Known As:
Ac Hotel Milan
Ac Hotels Milan

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