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“no triple room!”
Review of AC Hotel Milano

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AC Hotel Milano
Ranked #92 of 427 Hotels in Milan
Sarajevo, Bosnia and Herzegovina
1 review
“no triple room!”
Reviewed 19 April 2014

i have stayed in this hotel on my own and it was fine, very good standard for a single / double room. clean. good price. however, we have just requested triple room and got the offer which seemed ok. however, they have just put in an extra children bed (my legs were hanging and i am not all that tall!) into a standard room. i complained the next morning but all they offered was a 1 sq m bigger room with the same extra bad in.
This was not triple room. however, we were charged for triple room.
what is worse, they were not much upset about me complaining and not being happy at all.
this is not marriott!

Room Tip: only for single or double use!
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  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SelmaKenovic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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930 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (86)
Date | Rating
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English first
GZ, China
2 reviews
Reviewed 19 April 2014 via mobile

Overall sevice and facilities were below Marriott standards. Frontdesk was very friendly and polit , hotel was very close to subway station , and supermarket . Supermarket was in the upper left conner ,around 800 meter walk. If you are elite member , you may need to manage exectation youself ,it is not too much special to you.

Helpful?
Thank Dixon_Guan
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 18 April 2014 via mobile

I stayed at the AC Milan already 3 times and it seem to get better every time.

To start the location is awesome, easy to drive in if you are renting a car in Italy. Its next to porta garibaldi where you can catch a train or metro practically anywhere and there are Tram lines 50 meters away from the hotel as well.

The rooms are very confortable and breakfast is very good as well.

I have to add that the staff there is so friendly. They go out of their way to make you feel ag home and help you with your plans in Milan. Especially Massimiliano Pezzillo, he is the best!!!!

Stayed April 2014, travelled with friends
Helpful?
Thank Marcus K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miami, Florida
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 10 April 2014

I made my reservation online directly at the official site of Marriott back in January, 2014. They have the policy of guarantying the best rate. Two months after, my daughter in law checked at the same web site and the rate she got was €140 less per night per room. When we did checked out they did charged us at the most expensive rate, not honoring their so called best published rate. We found it outrageous.

Room Tip: Beware of the fact that their AC system is centrally controlled. We had to ask them to open the wind...
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jaime E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clarksburg, Maryland
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 9 April 2014 via mobile

The rooms were nice and modern for Europe standards. Heads up! There's not an iron in the room, you have to go downstairs to the "ironing room" and they have AC, but it wasn't turned on. It was a wrinkled sweaty trip at times. Lol! Good for the price though.

Stayed March 2014, travelled on business
Helpful?
Thank Mysba R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luxembourg City, Luxembourg
Level Contributor
271 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 190 helpful votes
Reviewed 4 April 2014

I enjoyed my stay here. There was a problem with the hot water on the 1st floor but it was resolved quickly and my room was spacious. I was happy to find a well stocked mini bar and the decor throughout the hotel was very nice.

I was very impressed with a welcome letter I received. It reported, correctly, my membership status and access to free wifi. It confirmed the requests I had forwarded and made me feel like the Marriott was well organised and cared about customer service. There was no fuss at check-out and taxis came quickly when ordered from the front desk.

Breakfast was very nice. Lots of choice, lots of cake! Hot and cold food including cold meats and fruit.

The designer shops of Milan can be reached in 15-20 minutes by taxi.

I landed at Malpensa airport. Taxis to/from Milan centre have a fixed rate of 90 euros so I took a bus that left from terminal 6 outside departures for 10 euros. It took 1h and passengers were taken to Milan central station. From there I took a taxi to the AC Milan very easily for 12 euros.

  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Josie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bengaluru, India
Level Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 4 April 2014 via mobile

Stayed for 3 days:
The good:-
1.close to metro and train station
2.spacious rooms
3.friendly staff
4.good breakfast but limited items
5.paid internet but good connection
The bad:-
1.kettle and iron not provided
2.aircon doesn't get cool
3.complimentary water not provided
4.I suffer from dust allergy and always had a blocked /stuffy nose on entering my room

Stayed April 2014, travelled on business
Helpful?
1 Thank jbhooch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about AC Hotel Milano

Property: AC Hotel Milano
Address: Via Tazzoli 2, 20157 Milan, Italy
Region: Italy > Lombardy > Milan > Stazione Centrale
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#76 Luxury Hotel in Milan
#81 Business Hotel in Milan
#98 Romantic Hotel in Milan
Price Range (Based on Average Rates): £
Hotel Class:4 star — AC Hotel Milano 4*
Number of rooms: 160
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, TripOnline SA, LoveHolidays, Priceline, Travel Republic (UK), Agoda, Odigeo, Traveltool, S.L.U., Cancelon, Hotel.de, Evoline ltd and HotelQuickly so you can book your AC Hotel Milano reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ac Hotel Milan
Ac Hotels Milan

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