i have stayed in this hotel on my own and it was fine, very good standard for a single / double room. clean. good price. however, we have just requested triple room and got the offer which seemed ok. however, they have just put in an extra children bed (my legs were hanging and i am not all that tall!) into a standard room. i complained the next morning but all they offered was a 1 sq m bigger room with the same extra bad in.
This was not triple room. however, we were charged for triple room.
what is worse, they were not much upset about me complaining and not being happy at all.
this is not marriott!
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- Also Known As:
- Ac Hotel Milan
- Ac Hotels Milan