We made a reservation at Residence Milano Bicoca and we have been informed that we should be there till 20.00. Unfortunately we delayed at about half an hour due to traffic jam. Nobody was able to find a solution for us from the Residence Milano Bicoca apartment, they only send us an e-mail that our reservation was cancelled and nobody answered the phone after 20:15. So we lost our money and we were found lost in the Milano city without knowing where to stay and what to do. I think this is really heartless. I have also stayed in other apartments where they do really care for their customers, and they do find a solution when there is a real problem in your arrival, even if their check-in hours are overcome. But Residence Milano Bicoca seems not to care much about its customers. I do not recommend it at all, because anything can happen to anyone at any place.More
- Visit hotel website
- 011 44 20 3499 8274
- Restaurant
- Room service
- Bar/Lounge
- Fitness centre