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“Not worth 4 stars”

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IH Hotels Milano Watt 13
Ranked #200 of 428 Hotels in Milan
Reviewed 1 February 2014

Location is so-so. It is near the Navigli for party goers. Management makes you pay 7 euros per day per device for Wifi which is unheard of for a 4 star hotel... I am unlikely to go back to this hotel despite the clean rooms as there are better deals that include wifi for free in central Milan.

  • Stayed: January 2014
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1  Thank choubixL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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72 - 78 of 758 reviews

Reviewed 1 February 2014

Quiet room, friendly Staff and a good breakfast with a lot of sweet things, some fresh fruits, cerials, sausage and cheese. Only the garage is a little bit narrow. The hotel does not have a restaurant, but just on the other side of the street is one with a good kitchen.

Stayed: January 2014, travelled on business
Thank J_Schwar_2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 January 2014

I would dare to say this is Idea's best hotel in Milan. Kind staff, very good breakfast, clean and comfortable, modern interior, equipment in the room functions well, great choice of TV channels. It is not right in the city, but not far by public transport either. If you get a good rate, give it a try. PS: Idea hotels charge for wi-fi, 7 eur per day and it only works with 1 device. Rooms facing the street have balconies.

  • Stayed: January 2014, travelled on business
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Thank pero305
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 October 2013

Stayed for a few nights with work.
Hotel is clean, room was ok. I was on the main road
Breakfast is pretty poor. Toaster was useless. Pastries not great. Some fruit.
I was charged for wifi, and then it was very slow. Major minus point.

Average hotel.

  • Stayed: October 2013, travelled on business
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3  Thank Alexander T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 October 2013

Came in for a couple of business meetings and found that apart from the check-in/out service, service didn't really seem to be a concept valued very highly at this hotel:
Impossible to get any sort of business friendly beverages from the lobby bar, aside from espresso.
Later, we found that it is possible to get a beer, but no alcohol from the lobby bar, despite the fact that it was stocked and the liquor clearly within sight.
No restaurant, although there is a breakfast room at the hotel.
When asked about lunch or dining options, the reply was simply "no" and the staffer did not even bother to recommend the one restaurant in the neighbourhood, which is right across the street.
WI-FI service was expensive (yes, not free as it should be) but slow and restricted to one device.
No coffee/tea making devices in room.
No ironing board or iron in room.
Then of course, the location is in a not very interesting part of town, with no apparent "city life" within 20 minutes of walking, other than the aforementioned restaurant and wine bar across the street.
On the upside, the Hotel in general, as well as the rooms are very clean and the decor is bright and modern

Room Tip: Get a room facing the street. Mine was on the second floor and I understand that the bathroom was qu...
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  • Stayed: October 2013, travelled on business
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3  Thank PhotoB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 October 2013

Two of us were travelling together, and we booked a twin room well in advance on the internet. Which, in the description, mentioned there is free parking. However, when we arrived, every inch of the parking space were full and unorganised( there are only around 8 proper space with the free parking).

Then we went to the check in desk and showed them our passports they gave us a key card. When we opened the door, only finding a room with a double bed. We had specifically requested a twin, at least they could have told us during the check in, to save us from carrying our heavy bags to the room.

So we called the reception from the room and explained the problem, she told me to wait in the room and she will call back. After a long wait, since she didn't call, we decided to return to the check in desk with our bags.

All they said was sorry although they had marked it as a twin bed, they were not sure why they didn't assign one for us. And that there was nothing they could do.

We asked to either paying for an additional room or obtain a refund for our booking as one double bed is no good to us. But they refused to refund while the hotel was full.

I then asked to be transfer to another hotel in their chain, but the manager had again refused my request, with the reason that it is too late and after checking in, they cannot sell the room to another guest(we did not even use a single thing in the room except for the telephone at that time). I think this was very unreasonable, as we did not ask to check in a double room nor did we get informed that we are getting a double room during check in.

At the end, we had no choice but to take the room, but we found out that the "double" bed was made up from two singles, so we asked the staff to provide additional bed sheets and blankets. He had only brought them up to the room and did not even ask if we require any assistance to make the beds!

All in all, I would have expected a much better service at 130 euros a night!

  • Stayed: October 2013
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Thank Ricky S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 October 2013

the hotel is not quite in the center of milan, but is easy to get to... we even walked to the center - 40min.. is very close to the Navigli area where u can find good restaurants... the room was very clean, new furniture, great view... as for the breakfast, so far it was the best breakfast that I experienced in Italy (and I am travelling to Italy since 2008 once a year) - a great variety of fruits, desserts, cheese, bread, etc... great start for a great day in a great city; the surprise was even bigger because we found an accomodation offer on booking - sort of last minute - we paid 3times less than usual for a 3nights stay... definetely a place to stay, close to 2 icecream boutiques, a supermarket (Lidl) and across the street with an excellent winery!

Room Tip: choose the 4th floor rooms, they offer excellent view
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  • Stayed: September 2013, travelled as a couple
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Thank simona29adrian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about IH Hotels Milano Watt 13

Address: Via Giacomo Watt 13, 20143 Milan, Italy
Region: Italy > Lombardy > Milan
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#136 Luxury Hotel in Milan
Price Range: £56 - £203 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — IH Hotels Milano Watt 13 4*
Number of rooms: 87
Official Description (provided by the hotel):
Located at walking distance from the Navigli (waterways), one of Milan's traditional areas with shops, bars and restaurants and just 1.5 Km from the new fashion and design district of Tortona Street, the Watttredici Hotel is the ideal choice both for businessmen and tourists ... more   less 
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Also Known As:
Watttredici Hotel Milan
Watt Tredici Hotel

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